HP EliteDesk 800 G5 Maintenance and Service Guide - Page 105

Computer does not continue and the HP logo does not appear., Cause, Solution

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Computer does not continue and the HP logo does not appear. Cause ROM issue - POST error has occurred. Solution Observe the beeps and LED lights on the front of the computer. See POST error messages and diagnostic front panel LEDs and audible codes on page 109 to determine possible causes. See the Worldwide Limited Warranty for terms and conditions. "Illegal Operation has Occurred" error message is displayed. Cause Solution Software being used is not Microsoft-certified for your version of Verify that the software is certified by Microsoft for your version Windows. of Windows (see program packaging for this information). Configuration files are corrupt. If possible, save all data, close all programs, and restart the computer. Solving software problems 95

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Computer does not continue and the HP logo does not appear.
Cause
Solution
ROM issue - POST error has occurred.
Observe the beeps and LED lights on the front of the computer.
See
POST error messages and diagnostic front panel LEDs and
audible codes
on page
109
to determine possible causes.
See the Worldwide Limited Warranty for terms and conditions.
“Illegal Operation has Occurred” error message is displayed.
Cause
Solution
Software being used is not Microsoft-certified for your version of
Windows.
Verify that the software is certified by Microsoft for your version
of Windows (see program packaging for this information).
Configuration files are corrupt.
If possible, save all data, close all programs, and restart the
computer.
Solving software problems
95