HP EliteDesk 800 G5 Maintenance and Service Guide - Page 7

Using HP PC Hardware Diagnostics Windows select products only

Page 7 highlights

Helpful hints ...68 Solving general problems ...69 Solving power problems ...72 Solving hard drive problems ...73 Solving media card reader problems ...76 Solving display problems ...77 Solving audio problems ...81 Solving printer problems ...83 Solving keyboard and mouse problems ...84 Solving hardware installation problems ...85 Solving network problems ...87 Solving memory problems ...89 Solving CD-ROM and DVD problems ...90 Solving USB flash drive problems ...92 Solving front panel component problems ...93 Solving Internet access problems ...93 Solving software problems ...94 6 Computer Setup (F10) Utility ...96 Computer Setup (F10) Utilities ...96 Using Computer Setup (F10) Utilities 96 Computer Setup-Main ...98 Computer Setup-Security ...100 Computer Setup-Advanced ...103 Computer Setup-UEFI Drivers ...108 Recovering the Configuration Settings ...108 7 POST error messages and diagnostic front panel LEDs and audible codes 109 POST numeric codes and text messages ...109 Interpreting system validation diagnostic front panel LEDs and audible codes 114 8 Password security and resetting CMOS ...116 Resetting the password jumper ...116 Clearing and resetting the BIOS ...118 9 Using HP PC Hardware Diagnostics ...119 Using HP PC Hardware Diagnostics Windows (select products only 119 Downloading HP PC Hardware Diagnostics Windows 119 Downloading the latest HP PC Hardware Diagnostics Windows version 120 vii

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Helpful hints
........................................................................................................................................................
68
Solving general problems
....................................................................................................................................
69
Solving power problems
......................................................................................................................................
72
Solving hard drive problems
................................................................................................................................
73
Solving media card reader problems
...................................................................................................................
76
Solving display problems
....................................................................................................................................
77
Solving audio problems
.......................................................................................................................................
81
Solving printer problems
.....................................................................................................................................
83
Solving keyboard and mouse problems
..............................................................................................................
84
Solving hardware installation problems
.............................................................................................................
85
Solving network problems
..................................................................................................................................
87
Solving memory problems
..................................................................................................................................
89
Solving CD-ROM and DVD problems
....................................................................................................................
90
Solving USB flash drive problems
........................................................................................................................
92
Solving front panel component problems
..........................................................................................................
93
Solving Internet access problems
.......................................................................................................................
93
Solving software problems
..................................................................................................................................
94
6
Computer Setup (F10) Utility
........................................................................................................................
96
Computer Setup (F10) Utilities
............................................................................................................................
96
Using Computer Setup (F10) Utilities
................................................................................................
96
Computer Setup–Main
.......................................................................................................................
98
Computer Setup—Security
.............................................................................................................
100
Computer Setup—Advanced
..........................................................................................................
103
Computer Setup—UEFI Drivers
......................................................................................................
108
Recovering the Configuration Settings
.............................................................................................................
108
7
POST error messages and diagnostic front panel LEDs and audible codes
.......................................................
109
POST numeric codes and text messages
..........................................................................................................
109
Interpreting system validation diagnostic front panel LEDs and audible codes
..............................................
114
8
Password security and resetting CMOS
........................................................................................................
116
Resetting the password jumper
........................................................................................................................
116
Clearing and resetting the BIOS
........................................................................................................................
118
9
Using HP PC Hardware Diagnostics
..............................................................................................................
119
Using HP PC Hardware Diagnostics Windows (select products only)
...............................................................
119
Downloading HP PC Hardware Diagnostics Windows
.....................................................................
119
Downloading the latest HP PC Hardware Diagnostics Windows version
.....................
120
vii