HP LaserJet 3052 HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 364

Performance problems, You must allow more time to transmit

Page 364 highlights

Performance problems Problem Faxes are transmitting or being received very slowly. The fax activity logs or fax call reports are printing at inappropriate times. The all-in-one sounds are too loud or too soft. Cause Solution The fax might be very complex, such as one with many graphics. The receiving fax machine might have a slow modem speed. Complex faxes take longer to be sent or received. Breaking longer faxes into multiple jobs and decreasing the resolution can increase the transmission speed. The all-in-one only sends the fax at the fastest modem speed that the receiving fax machine can accept. The resolution at which the fax was sent or is being received might be very high. If you are receiving the fax, call and ask the sender to lower the resolution and resend the fax. If you are sending the fax, lower the resolution and resend the fax. See Changing resolution settings to change the default setting. Your telephone line might not be working. You are sending a fax via an international call. Hang up and resend the fax. Have the telephone company check the telephone line. You must allow more time to transmit fax jobs internationally. The fax activity log or fax call reports settings are not correct. Print a Configuration page and check when the reports print. For instructions about setting log or report printing times, see Printing the fax activity log or Setting print times for the fax call report. The volume setting might not be adjusted correctly. See Using the all-in-one volume controls. 346 Chapter 13 Troubleshooting ENWW

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Performance problems
Problem
Cause
Solution
Faxes are transmitting or being
received very slowly.
The fax might be very complex, such
as one with many graphics.
Complex faxes take longer to be sent
or received. Breaking longer faxes into
multiple jobs and decreasing the
resolution can increase the
transmission speed.
The receiving fax machine might have
a slow modem speed.
The all-in-one only sends the fax at the
fastest modem speed that the receiving
fax machine can accept.
The resolution at which the fax was
sent or is being received might be very
high.
If you are receiving the fax, call and
ask the sender to lower the resolution
and resend the fax. If you are sending
the fax, lower the resolution and
resend the fax. See
Changing
resolution
settings
to change the
default setting.
Your telephone line might not be
working.
Hang up and resend the fax. Have the
telephone company check the
telephone line.
You are sending a fax via an
international call.
You must allow more time to transmit
fax jobs internationally.
The fax activity logs or fax call reports
are printing at inappropriate times.
The fax activity log or fax call reports
settings are not correct.
Print a Configuration page and check
when the reports print. For instructions
about setting log or report printing
times, see
Printing
the
fax
activity
log
or
Setting
print
times
for
the
fax
call
report
.
The all-in-one sounds are too loud or
too soft.
The volume setting might not be
adjusted correctly.
See
Using
the
all-in-one
volume
controls
.
346
Chapter 13
Troubleshooting
ENWW