HP LaserJet M1000 Software Technical Reference - Page 113

Device messages during the firmware update, Care Center.

Get HP LaserJet M1000 PDF manuals and user guides View all HP LaserJet M1000 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 113 highlights

Engineering Details NOTE If the firmware update involves a change in the format of nonvolatile random-access memory (NVRAM), any menu settings that are changed from the default settings will return to default settings. The settings must be changed again if you want them to be different from the defaults. Examples of settings that are affected in this way are tray types, default symbol sets, and Web-access alerts. The elapsed time for an update depends on the I/O transfer time, as well as the time that it takes for the device to reinitialize. The I/O transfer time depends on a number of things, including the speed of the host computer that is sending the update and the I/O method (parallel or network). The reinitialization time depends on the specific hardware configuration of the device, such as the number of EIO devices installed, the presence of external paper-handling devices, and the amount of memory that is installed. Finally, any print jobs that are ahead of the RFU job in the queue are printed before the update is processed. Use one of the methods described in this manual to update the device firmware. Device messages during the firmware update The following table lists the causes and results of possible interruptions to the firmware update. Table 6-5 Troubleshooting a firmware update Cause Result The job was cancelled from the control panel. No update has occurred. A break in the I/O stream occurred during send (for example, No update has occurred. the parallel cable was removed). A power cycle occurred during the RECEIVING UPGRADE process. A power cycle occurred during the PERFORMING UPGRADE process. A power cycle occurred during the INITIALIZING process. No update has occurred. No update has occurred. Resend the update through a parallel port. The update has been completed. Print jobs that are sent to the device while an update is in process do not interrupt the update. All HP LaserJet devices leave the factory with the most recent firmware version installed. If a remote firmware update fails in an MS Windows operating system, the .RFU file must be resent. If a remote firmware update fails in a Macintosh operating system, contact support from an HP Customer Care Center. The following table lists possible reasons for the failure of a remote firmware update and the corrective action required for each situation. Table 6-6 Troubleshooting a firmware update failure Reason for firmware update failure The .RFU file is corrupted. Corrective action The device recognizes that the file is corrupted and rejects the update. Download the file again and send the new file to the device. Download the file from www.hp.com/go/ljM1005_firmware. ENWW Remote firmware updates 101

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
NOTE
If the firmware update involves a change in the format of nonvolatile random-access
memory (NVRAM), any menu settings that are changed from the default settings will return to
default settings. The settings must be changed again if you want them to be different from the
defaults. Examples of settings that are affected in this way are tray types, default symbol sets,
and Web-access alerts.
The elapsed time for an update depends on the I/O transfer time, as well as the time that it takes for the
device to reinitialize. The I/O transfer time depends on a number of things, including the speed of the
host computer that is sending the update and the I/O method (parallel or network). The reinitialization
time depends on the specific hardware configuration of the device, such as the number of EIO devices
installed, the presence of external paper-handling devices, and the amount of memory that is installed.
Finally, any print jobs that are ahead of the RFU job in the queue are printed before the update is
processed.
Use one of the methods described in this manual to update the device firmware.
Device messages during the firmware update
The following table lists the causes and results of possible interruptions to the firmware update.
Table 6-5
Troubleshooting a firmware update
Cause
Result
The job was cancelled from the control panel.
No update has occurred.
A break in the I/O stream occurred during send (for example,
the parallel cable was removed).
No update has occurred.
A power cycle occurred during the
RECEIVING UPGRADE
process.
No update has occurred.
A power cycle occurred during the
PERFORMING
UPGRADE
process.
No update has occurred. Resend the update through a parallel
port.
A power cycle occurred during the
INITIALIZING
process.
The update has been completed.
Print jobs that are sent to the device while an update is in process do not interrupt the update.
All HP LaserJet devices leave the factory with the most recent firmware version installed. If a remote
firmware update fails in an MS Windows operating system, the .RFU file must be resent.
If a remote firmware update fails in a Macintosh operating system, contact support from an HP Customer
Care Center.
The following table lists possible reasons for the failure of a remote firmware update and the corrective
action required for each situation.
Table 6-6
Troubleshooting a firmware update failure
Reason for firmware update failure
Corrective action
The .RFU file is corrupted.
The device recognizes that the file is corrupted and rejects the update. Download
the file again and send the new file to the device. Download the file from
www.hp.com/
go/ljM1005_firmware
.
ENWW
Remote firmware updates
101
Engineering Details