HP LaserJet Pro M1130 Service Manual - Page 123

Problem, Cause, Solution, Perform an engine test to, verify print-engine, components., Demo

Page 123 highlights

Table 2-1 Basic problem solving (continued) Problem Cause Solution The product is on, but the control-panel lights indicate that the product is not in the "ready" state. The product has an internal error that was detected during the Power-On Self-Test sequence. Consult the list of controlpanel light patterns to identify and correct the error. The product is not "ready." The product turns on, the motor rotates, and the control panel indicates the "ready" state, but the product does not print. A component is defective. The product does not print. Perform an engine test to verify print-engine components. 1. Print an engine test page. See Engine-test button on page 107. 2. If the engine test page does not print, check all the connectors on the engine controller PCA, and reconnect any cables that are connected incorrectly. 3. If, after checking the connectors, the error persists, replace the engine controller PCA. See Engine controller PCA on page 94. The formatter is defective. Print a demo page. Select Demo Page from the Print Information Pages dropdown on the Services tab in the printer driver. If the Demo page does not print, replace the formatter. See Formatter PCA on page 68. ENWW Solve problems checklist 103

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Problem
Cause
Solution
The product is on, but the
control-panel lights indicate
that the product is not in the
"ready" state.
The product is not "ready."
The product has an internal
error that was detected during
the Power-On Self-Test
sequence.
Consult the list of control-
panel light patterns to identify
and correct the error.
The product turns on, the
motor rotates, and the control
panel indicates the "ready"
state, but the product does not
print.
The product does not print.
A component is defective.
Perform an engine test to
verify print-engine
components.
1.
Print an engine test
page. See
Engine-test
button
on page
107
.
2.
If the engine test page
does not print, check all
the connectors on the
engine controller PCA,
and reconnect any
cables that are
connected incorrectly.
3.
If, after checking the
connectors, the error
persists, replace the
engine controller PCA.
See
Engine controller
PCA
on page
94
.
The formatter is defective.
Print a demo page. Select
Demo Page
from the
Print
Information Pages
drop-
down on the
Services
tab in
the printer driver.
If the Demo page does not
print, replace the formatter.
See
Formatter PCA
on page
68
.
Table 2-1
Basic problem solving (continued)
ENWW
Solve problems checklist
103