HP LaserJet Pro M1130 Service Manual - Page 186

Control panel message No dial tone No document sent No fax answer. Canceled send Description Recommended action The product could not detect a dial tone. Check for a dial tone on the phone line by pressing the Send Fax button. Unplug the telephone cord from both the product and the wall and replug the cord. Make sure that you are using the telephone cord that came with the product. Unplug the product telephone cord from the wall, plug in a telephone, and try making a voice call. Make sure that the phone cord from the wall telephone jack is plugged into the line port. Plug the product phone cord into a jack for another phone line. If the error persists, replace the fax PCA. See Fax PCA on page 70. The product did not scan any pages, or it did Try sending the fax again. not receive any pages from the computer to transmit a fax. Attempts to redial a fax number failed, or the Call the recipient to ensure that the fax Redial-no answer option was turned off. machine is on and ready. Check that you are dialing the correct fax number. Check that the redial option is enabled. Unplug the telephone cord from both the product and the wall and replug the cord. Unplug the product telephone cord from the wall, plug in a telephone, and try making a voice call. Make sure that the phone cord from the wall telephone jack is plugged into the line port. Plug the product phone cord into a jack for another phone line. If the error persists, replace the fax PCA. See Fax PCA on page 70. 166 Chapter 2 Solve problems ENWW