HP LaserJet Pro MFP 4101-4104dw User Guide 1 - Page 127
jam error in the toner cartridge or fuser area, If the error persists
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12. Close the front door. 13. If the error persists, ensure the type and quality of the paper being used meets the HP specifications for the printer. 14. If the error persists, clean the tray 3 pickup and feed rollers. a. Remove tray 3 and locate the paper tray rollers. b. Clean the rollers by gently wiping them with a damp, lint-free cloth. 15. Perform a test print from tray 3 to see if the issue is resolved. 16. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.08, 13.09 jam error in the toner cartridge or fuser area Use the following procedure to check for paper in all possible jam locations in the toner cartridge or fuser area. Recommended action for customers ● 13.08, 13.09 jam error in toner cartridge or fuser area 116 Chapter 9 Solve problems
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