HP LaserJet Pro MFP 4101-4104dwe User Guide - Page 131
jam error in the output bin
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10. If the error persists, verify that the rear paper guide is adjusted to the indentation for the correct paper size. If necessary, pinch the release and move the rear paper guide to the correct position. It should click into place. A4 11 B5 3 11. Load the paper into the tray. Make sure that the stack is flat at all four corners and that the top of the stack is below the maximum-height indicators. 3 12. If the error persists, contact your HP-authorized service or support provider, or contact customer support at www.hp.com/go/contactHP. 13.10, 13.11, 13.13 jam error in the output bin Use the following procedure to check for paper in all possible jam locations related to the output bin. Recommended action for customers When a jam occurs, the control panel displays an animation that assists in clearing the jam. ● Paper is jammed in the output bin NOTE: Although the jam reports as an output bin jam the paper might be jammed in the rear door. 120 Chapter 9 Solve problems
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