HP LaserJet Pro MFP 4101-4104dwe User Guide - Page 146

rated life, replace the cartridge.

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Table 9-4 Image defects table quick reference (continued) Sample Description Table 9-6 Black page on page 136 Table 9-5 Banding defects on page 136 Possible solutions Table 9-13 Streak defects on page 140 Table 9-8 Fixing/fuser defects on page 137 Table 9-10 Image placement defects on page 138 Table 9-12 Output defects on page 139 Image defects, no matter the cause, can often be resolved using the same steps. Use the following steps as a starting point for solving image defect issues. 1. Reprint the document. Print quality defects can be intermittent in nature or can go away completely with continued printing. 2. Check the condition of the cartridge or cartridges. If a cartridge is in a Very Low state (it has passed the rated life), replace the cartridge. 3. Make sure that the driver and tray print mode settings match the media that is loaded in the tray. Try using a different ream of media or a different tray. Try using a different print mode. 4. Make sure that the printer is within the supported operating temperature/humidity range. 5. Make sure that the paper type, size, and weight are supported by the printer. See support.hp.com for a list of the supported paper sizes and types for the printer. Troubleshoot image defects 135

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Table 9-4
Image defects table quick reference
(continued)
Sample
Description
Possible solutions
Table 9-6
Black page
on page
136
Table 9-5
Banding defects
on page
136
Table 9-13
Streak defects
on page
140
Table 9-8
Fixing/fuser defects
on page
137
Table 9-10
Image placement defects
on
page
138
Table 9-12
Output defects
on page
139
Image defects, no matter the cause, can often be resolved using the same steps. Use the following steps as a
starting point for solving image defect issues.
1.
Reprint the document. Print quality defects can be intermittent in nature or can go away completely with
continued printing.
2.
Check the condition of the cartridge or cartridges. If a cartridge is in a
Very Low
state (it has passed the
rated life), replace the cartridge.
3.
Make sure that the driver and tray print mode settings match the media that is loaded in the tray. Try using
a different ream of media or a different tray. Try using a different print mode.
4.
Make sure that the printer is within the supported operating temperature/humidity range.
5.
Make sure that the paper type, size, and weight are supported by the printer. See
support.hp.com
for a list
of the supported paper sizes and types for the printer.
Troubleshoot image defects
135