HP N6310 HP Scanjet N6310 Getting Started Guide - Page 29

HP Care Pack Service - scanjet review

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English 1. See the product documentation that came with the product. • Review the installation troubleshooting section in this guide. • Review the troubleshooting section in the scanner user guide (click Start, point to Programs or All Programs, point to HP, point to Scanjet, point to N6310, point to User Guide, and then select your preferred format). • Review the scanner software help. 2. See the HP online support at www.hp.com/support or contact your point of purchase. HP online support is available to all HP customers. It is the fastest source for up-todate product information and expert assistance, including the following features: • Online chat and email access to qualified support specialists • Software, firmware, and driver updates for your product • Valuable product and troubleshooting information for technical issues • Proactive product updates, support alerts, and HP newsletters (available when you register your product) 3. HP support by phone • See the phone list inside the front cover of this Getting Started Guide for support numbers. • Support options and fees vary by product, country/region, and language. • Fees and policies are subject to change without notice. Please see www.hp.com/ support for the latest information. 4. Post-warranty period After the limited warranty period, help is available online at www.hp.com/support. 5. Extending or upgrading your warranty If you would like to extend or upgrade the product's warranty, please contact your point of purchase or see the HP Care Pack offers at www.hp.com/support. 6. If you already purchased an HP Care Pack Service, please check the support conditions in your contract. Getting assistance 25

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1.
See the product documentation that came with the product.
•
Review the installation troubleshooting section in this guide.
•
Review the troubleshooting section in the scanner user guide (click
Start
, point
to
Programs
or
All Programs
, point to
HP
, point to
Scanjet
, point to
N6310
, point
to
User Guide
, and then select your preferred format).
•
Review the scanner software help.
2.
See the
HP online support
at
www.hp.com/support
or contact your point of
purchase.
HP online support is available to all HP customers. It is the fastest source for up-to-
date product information and expert assistance, including the following features:
•
Online chat and email access to qualified support specialists
•
Software, firmware, and driver updates for your product
•
Valuable product and troubleshooting information for technical issues
•
Proactive product updates, support alerts, and HP newsletters (available when
you register your product)
3.
HP support by phone
•
See the phone list inside the front cover of this Getting Started Guide for support
numbers.
•
Support options and fees vary by product, country/region, and language.
•
Fees and policies are subject to change without notice. Please see
www.hp.com/
support
for the latest information.
4.
Post-warranty period
After the limited warranty period, help is available online at
www.hp.com/support
.
5.
Extending or upgrading your warranty
If you would like to extend or upgrade the product’s warranty, please contact your
point of purchase or see the HP Care Pack offers at
www.hp.com/support
.
6.
If you already purchased an
HP Care Pack Service
, please check the support
conditions in your contract.
Getting assistance
25
English