HP Network Scanjet 5 HP Network ScanJet 5 Scanner - User's Guide - Page 116

PaperPort Software Error Messages

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PaperPort Software Error Messages When a problem occurs, the PaperPort software displays a message that indicates the type of problem. This chapter explains what to do if you see one of these messages. Message An unsuccessful application exit has left Windows in an unstable state. You should restart Windows. Category General PaperPort cannot arrange your Desktop because system resources are low. Please close one or more applications and try again. Desktop PaperPort cannot create a General calibration file. Your disk may be full or read-only. PaperPort cannot paste because General the clipboard image is larger than the current page. Recommended Action This can occur if your computer "hangs" or "crashes" while PaperPort software is running, or if some other error occurs. Try restarting Windows. Although you can continue to work in Windows, you will not be able to scan or start PaperPort software again until you restart Windows. Quit any other applications that are running. If there are any items in your Startup program group, remove them, restart Windows, and try again. Note that some applications do not release all the memory or resources that they use even when you exit them. Restarting Windows with no applications in your Startup group can give you maximum memory and resources. Make sure that your disk is not full. The calibration file requires up to 100K of disk space. (Note that you should have at least 1 MB of free disk space to use PaperPort software.) In addition, check that you have read/write access to the drive containing the PaperPort program directory. The image that you have cut or copied to the Clipboard is larger than the item on which you are trying to paste. Try copying a smaller image to the Clipboard. If you have a large image to paste, divide it into sections and copy and paste each section in turn. When pasting to a PaperPort item, PaperPort software enables you to position the paste precisely before committing it. 116 Troubleshooting and Error Messages EN

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PaperPort Software Error Messages
When a problem occurs, the PaperPort software displays a message that
indicates the type of problem. This chapter explains what to do if you
see one of these messages.
Message
Category
Recommended Action
An unsuccessful application exit
has left Windows in an unstable
state. You should restart
Windows.
General
This can occur if your computer “hangs” or
“crashes” while PaperPort software is
running, or if some other error occurs. Try
restarting Windows. Although you can
continue to work in Windows, you will not
be able to scan or start PaperPort
software again until you restart Windows.
PaperPort cannot arrange your
Desktop because system
resources are low. Please close
one or more applications and try
again.
Desktop
Quit any other applications that are
running. If there are any items in your
Startup program group, remove them,
restart Windows, and try again. Note that
some applications do not release all the
memory or resources that they use even
when you exit them. Restarting Windows
with no applications in your Startup group
can give you maximum memory and
resources.
PaperPort cannot create a
calibration file.Your disk may be
full or read-only.
General
Make sure that your disk is not full. The
calibration file requires up to 100K of disk
space. (Note that you should have at least
1 MB of free disk space to use PaperPort
software.) In addition, check that you have
read/write access to the drive containing
the PaperPort program directory.
PaperPort cannot paste because
the clipboard image is larger
than the current page.
General
The image that you have cut or copied to
the Clipboard is larger than the item on
which you are trying to paste. Try copying
a smaller image to the Clipboard. If you
have a large image to paste, divide it into
sections and copy and paste each section
in turn. When pasting to a PaperPort item,
PaperPort software enables you to
position the paste precisely before
committing it.
116
Troubleshooting and Error Messages
EN