HP OfficeJet 8010 User Guide - Page 103

Fix print quality issues, Setup, Tools, Clean the Printhead

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3. With the printer turned on, disconnect the power cord from the back of the printer. 4. Unplug the power cord from the wall outlet. 5. Wait at least 15 seconds. 6. Plug the power cord back into the wall outlet. 7. Reconnect the power cord to the back of the printer. 8. If the printer does not turn on by itself, press the Power button to turn on the printer. 9. Try using the printer again. Fix print quality issues NOTE: To avoid print quality problems, always turn the printer off using the Power button, and wait until the Power button light goes out before you pull the plug or turn off a power strip. This allows the printer to move the cartridges to a capped position, where they are protected from drying out. NOTE: If you have installed the HP Smart app, you can also improve the print quality of the printer from the app. For more information, see Use the HP Smart app to print, scan, and troubleshoot. To improve print quality from the printer display 1. Clean the printhead from the printer software. To clean the printhead from the printer display a. Load Letter, A4, or Legal unused plain white paper into the input tray. b. From the printer control panel, touch ( Setup ). c. Touch Tools , touch Clean the Printhead, and then follow the onscreen instructions. 2. Make sure you are using original HP cartridges. 3. Make sure you have selected the appropriate paper type and print quality. 4. Check the estimated ink levels to determine if the cartridges are low on ink. For more information, see Check the estimated ink levels. If the cartridges are low on ink, consider replacing them. 5. Align the printhead. To align the printhead from the printer display a. Load Letter, A4, or Legal unused plain white paper into the input tray. b. From the printer control panel, touch ( Setup ). c. Touch Tools , touch Align the Printhead, and then follow the onscreen instructions. 6. Print a diagnostics page if the cartridges are not low on ink. ENWW Get help in this guide 99

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3.
With the printer turned on, disconnect the power cord from the back of the printer.
4.
Unplug the power cord from the wall outlet.
5.
Wait at least 15 seconds.
6.
Plug the power cord back into the wall outlet.
7.
Reconnect the power cord to the back of the printer.
8.
If the printer does not turn on by itself, press the Power button to turn on the printer.
9.
Try using the printer again.
Fix print quality issues
NOTE:
To avoid print quality problems, always turn the printer off using the Power button, and wait until the
Power button light goes out before you pull the plug or turn off a power strip. This allows the printer to move
the cartridges to a capped position, where they are protected from drying out.
NOTE:
If you have installed the HP Smart app, you can also improve the print quality of the printer from the
app. For more information, see
Use the HP Smart app to print, scan, and troubleshoot
.
To improve print quality from the printer display
1.
Clean the printhead from the printer software.
To clean the printhead from the printer display
a.
Load Letter, A4, or Legal unused plain white paper into the input tray.
b.
From the printer control panel, touch
(
Setup
).
c.
Touch
Tools
, touch
Clean the Printhead
, and then follow the onscreen instructions.
2.
Make sure you are using original HP cartridges.
3.
Make sure you have selected the appropriate paper type and print quality.
4.
Check the estimated ink levels to determine if the cartridges are low on ink. For more information, see
Check the estimated ink levels
. If the cartridges are low on ink, consider replacing them.
5.
Align the printhead.
To align the printhead from the printer display
a.
Load Letter, A4, or Legal unused plain white paper into the input tray.
b.
From the printer control panel, touch
(
Setup
).
c.
Touch
Tools
, touch
Align the Printhead
, and then follow the onscreen instructions.
6.
Print a diagnostics page if the cartridges are not low on ink.
ENWW
Get help in this guide
99