HP OfficeJet 8010 User Guide - Page 113

Setup, Tools, Clean the Printhead, To clean or align the printhead

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There are two stages of cleaning. Each stage lasts about two minutes, uses one sheet of paper, and uses an increasing amount of ink. After each stage, review the quality of the printed page. You should only initiate the next phase of cleaning if the print quality is poor. If print quality still seems poor after you complete all stages of cleaning, try aligning the printhead. If print quality problems persist after cleaning and aligning, contact HP support. For more information, see HP support. ● Align the printhead when the printer status page shows streaking or white lines through any of the blocks of color, or if you are having print quality issues with your printouts. NOTE: Cleaning uses ink, so clean the printhead only when necessary. The cleaning process takes a few minutes. Some noise might be generated in the process. Always use the Power button to turn off the printer. Turning the printer off improperly can cause print quality problems. To clean or align the printhead 1. Load Letter or A4 unused plain white paper into the input tray. For more information, see Load paper. 2. From the printer control panel, touch ( Setup ). 3. Touch Tools , touch Clean the Printhead or Align the Printhead, and then follow the onscreen instructions. NOTE: You can also do the same from the HP printer software or embedded web server (EWS). To access the software or EWS, see Open the HP printer software (Windows) or Open the embedded web server . ENWW Maintain the printer 109

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There are two stages of cleaning. Each stage lasts about two minutes, uses one sheet of paper, and uses
an increasing amount of ink. After each stage, review the quality of the printed page. You should only
initiate the next phase of cleaning if the print quality is poor.
If print quality still seems poor after you complete all stages of cleaning, try aligning the printhead. If
print quality problems persist after cleaning and aligning, contact HP support. For more information, see
HP support
.
●
Align the printhead when the printer status page shows streaking or white lines through any of the
blocks of color, or if you are having print quality issues with your printouts.
NOTE:
Cleaning uses ink, so clean the printhead only when necessary. The cleaning process takes a few
minutes. Some noise might be generated in the process.
Always use the Power button to turn off the printer. Turning the printer off improperly can cause print quality
problems.
To clean or align the printhead
1.
Load Letter or A4 unused plain white paper into the input tray. For more information, see
Load paper
.
2.
From the printer control panel, touch
(
Setup
).
3.
Touch
Tools
, touch
Clean the Printhead
or
Align the Printhead
, and then follow the onscreen
instructions.
NOTE:
You can also do the same from the HP printer software or embedded web server (EWS). To
access the software or EWS, see
Open the HP printer software (Windows)
or
Open the embedded web
server
.
ENWW
Maintain the printer
109