HP Officejet 100 User Guide - Page 54

Ink is smearing, Cancel, Check the cable connections, Check the document file - mobile printer bluetooth

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Chapter 4 Cancel the print job and wait for the printer to return to the ready state. If the printer does not return to the ready state, cancel all jobs and wait again. When the printer is ready, resend the job. If prompted by the computer to retry the job, click Cancel. Check the cable connections If the printer and computer are connected with a USB cable, the problem might be due to a poor cable connection. Make sure the cable connections at both ends are secure. If the problem persists, turn off the printer, disconnect the cable from the printer, turn on the printer without connecting the cable, and delete any remaining jobs from the print spooler. When the Power light is on and not flashing, reconnect the cable. Check the document file The document file might be damaged. If you can print other documents from the same application, try printing a backup copy of the document, if available. Check the mobile phone font Boxes might appear when trying to print Asian fonts from a mobile phone on printers purchased outside Asia. Asian fonts for Bluetooth mobile phone printing are supported only by models purchased in Asia. Ink is smearing Check the print settings • When you print documents that use a lot of ink or less adsorbent media, allow more time to dry before handling the printouts. This is especially true for transparencies. In the print driver, select the Best print quality, and also increase the ink drying time and reduce the ink saturation using the ink volume under the advanced features (Windows) or ink features (Mac OS X). However, note that decreasing ink saturation might give printouts a "washed-out" quality. • Color documents that have rich, blended colors can wrinkle or smear when printed using the Best print quality. Try using another print mode, such as Normal, to reduce ink, or use HP Premium Paper designed for printing vivid color documents. For more information, see Print. Check the media size and type • Do not allow the printer to print media that is smaller than the print job. If you are doing borderless printing, make sure the correct media size is loaded. If you are using the incorrect size, ink smears might appear on the bottom of subsequent pages. • Some types of media do not accept ink well. For these types of media, ink dries more slowly and smearing might occur. For more information, see Media specifications. 50 Solve a problem

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Cancel the print job and wait for the printer to return to the ready state. If the printer
does not return to the ready state, cancel all jobs and wait again. When the printer is
ready, resend the job. If prompted by the computer to retry the job, click
Cancel
.
Check the cable connections
If the printer and computer are connected with a USB cable, the problem might be due
to a poor cable connection.
Make sure the cable connections at both ends are secure. If the problem persists, turn
off the printer, disconnect the cable from the printer, turn on the printer without
connecting the cable, and delete any remaining jobs from the print spooler. When the
Power light is on and not flashing, reconnect the cable.
Check the document file
The document file might be damaged. If you can print other documents from the same
application, try printing a backup copy of the document, if available.
Check the mobile phone font
Boxes might appear when trying to print Asian fonts from a mobile phone on printers
purchased outside Asia. Asian fonts for Bluetooth mobile phone printing are supported
only by models purchased in Asia.
Ink is smearing
Check the print settings
•
When you print documents that use a lot of ink or less adsorbent media, allow
more time to dry before handling the printouts. This is especially true for
transparencies. In the print driver, select the
Best
print quality, and also increase
the ink drying time and reduce the ink saturation using the ink volume under the
advanced features (Windows) or ink features (Mac OS X). However, note that
decreasing ink saturation might give printouts a "washed-out" quality.
•
Color documents that have rich, blended colors can wrinkle or smear when printed
using the
Best
print quality. Try using another print mode, such as
Normal
, to
reduce ink, or use HP Premium Paper designed for printing vivid color documents.
For more information, see
Print.
Check the media size and type
•
Do not allow the printer to print media that is smaller than the print job. If you are
doing borderless printing, make sure the correct media size is loaded. If you are
using the incorrect size, ink smears might appear on the bottom of subsequent
pages.
•
Some types of media do not accept ink well. For these types of media, ink dries
more slowly and smearing might occur. For more information, see
Media
specifications.
Chapter 4
50
Solve a problem