Corporate Evaluator’s Guide
9
Audio Problems
...................................................................................................
148
CD-ROM and DVD Problems
.............................................................................
149
Display Problems
.................................................................................................
150
Docking Problems
...............................................................................................
151
Hard Disk Drive Problems
..................................................................................
152
Heat Problems
.....................................................................................................
153
Infrared Problems
................................................................................................
153
Keyboard and Pointing Device Problems
............................................................
154
Memory Problems
...............................................................................................
156
Modem Problems
.................................................................................................
156
Network Problems
...............................................................................................
159
PC Card (PCMCIA) Problems
.............................................................................
160
Performance Problems
.........................................................................................
161
Power and Battery Problems
...............................................................................
162
Printing Problems
................................................................................................
164
Serial, Parallel, and USB Problems
.....................................................................
165
Startup Problems
.................................................................................................
167
Testing the Hardware
................................................................................................
169
To run the DiagTools diagnostic test
...................................................................
169
Recovering and Reinstalling Software
......................................................................
171
To recover the factory installation of your hard disk
...........................................
171
To replace a damaged Recovery CD
...................................................................
172
To update the computer BIOS
.............................................................................
172
Support and Service
......................................................................................................
175
Getting Assistance for Your Computer
.....................................................................
176
To get help from the web
.....................................................................................
176
To contact the HP Customer Care Center
............................................................
176
To receive repair service
......................................................................................
178
To prepare your computer for shipment
..............................................................
178
Hewlett-Packard Limited Warranty Statement
..........................................................
179
Specifications and Regulatory Information
................................................................
181
Hardware Specifications
............................................................................................
182
Modem Reference Information
.................................................................................
185
Modem Reference (3Com)
..................................................................................
185
Modem Reference (Ambit)
..................................................................................
190
Safety Information
.....................................................................................................
197
Power Cords
........................................................................................................
197
Ergonomics
..........................................................................................................
198
Battery Safety
......................................................................................................
198
Laser Safety
.........................................................................................................
199
LED Safety
..........................................................................................................
199
Regulatory Information
.............................................................................................
200
U.S.A
. ..................................................................................................................
200
Canada
.................................................................................................................
201