6
Startup Guide
Service and Support
.......................................................................................................
37
Hewlett-Packard Limited Warranty Statement
...........................................................
38
Getting Support for Your HP Notebook PC
...............................................................
40
To use the
Reference Guide
..................................................................................
40
To get help from the HP notebook website
...........................................................
40
To call the HP Customer Care Center
...................................................................
41
Obtaining Repair Service
............................................................................................
43
To receive warranty repair service
........................................................................
43
To prepare your computer for shipment
...............................................................
43
Solving Problems with Your Computer
.......................................................................
45
Troubleshooting Techniques
......................................................................................
46
Display problems
..................................................................................................
46
Power and battery problems
..................................................................................
47
Startup problems
...................................................................................................
49
Standby and resume problems
..............................................................................
50
Testing Hardware Operation
.......................................................................................
51
Recovering and Reinstalling Software
.......................................................................
52
To recover the factory installation of your hard disk
............................................
52
Removing and Reinstalling the Hard Disk Drive
.......................................................
53
If you decide to remove the hard disk drive
..........................................................
53
To install the hard disk drive again
.......................................................................
55
Specifications and Regulatory Information
.................................................................
57
Hardware and Software Specifications
.......................................................................
58
Safety Information
......................................................................................................
59
Power Cords
..........................................................................................................
59
Battery Safety
........................................................................................................
60
Laser Safety
...........................................................................................................
61
LED Safety
............................................................................................................
61
Regulatory Information
..............................................................................................
62
U.S.A
.....................................................................................................................
62
Canada
...................................................................................................................
63
European Union
....................................................................................................
63
Japan
.....................................................................................................................
64
Russia
....................................................................................................................
64
International
..........................................................................................................
64
Index
................................................................................................................................
67