HP Pavilion 13-s000 User Guide

HP Pavilion 13-s000 Manual

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  • HP Pavilion 13-s000 | User Guide - Page 1
    User Guide
  • HP Pavilion 13-s000 | User Guide - Page 2
    Go to http://www.microsoft.com for details. To access the latest user guide, go to http://www.hp.com/support, and select your country. Select Drivers & Downloads, and then follow the on-screen instructions. Software terms By installing, copying, downloading, or otherwise using any software product
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    Store ...1 Best practices ...1 More HP resources ...2 2 Getting to know your computer ...4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...7 Display ...9 Top ...10 TouchPad ...10 Lights ...11 Keys ...12 Using the action keys ...13 Bottom ...14 Labels ...15 3 Connecting
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    and exiting Sleep and Hibernation ...28 Manually initiating and exiting Sleep 29 Manually initiating and exiting Hibernation (select models only computer cannot exit Hibernation 32 Running on AC power ...32 Troubleshooting power problems ...33 Shutting down (turning off) the computer ...34
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    Utility (BIOS) ...43 Updating the BIOS ...43 Determining the BIOS version ...43 Downloading a BIOS update ...44 10 Using HP PC Hardware Diagnostics (UEFI) ...45 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 45 11 Backing up, restoring, and recovering ...47 Creating recovery media
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    Removing the HP Recovery partition (select models only 52 12 Specifications ...53 Input power ...53 Operating environment ...54 13 Electrostatic Discharge ...55 14 Accessibility ...56 Supported assistive technologies ...56 Contacting support ...56 Index ...57 viii
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    app: 1. From the Start screen, select the Store app. 2. Select HP picks to view all the available apps. NOTE: HP picks is available in select countries only. 3. Select the app you want to download, and then follow the on-screen instructions. When the download is complete, the app appears on the All
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    to information and troubleshooting tips Worldwide support To get support in your language, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html. ● Online chat with an HP technician ● Support telephone numbers ● HP service center locations Safety & Comfort Guide ● Proper workstation setup
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    product number, warranty period (found on your service label), name, and postal address. IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. More
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    2 Getting to know your computer Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type control panel, and then select Control Panel. ‒ or - From the Windows desktop, right-click the Start button, and then select Control Panel. 2. Select System and
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    safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this document: ▲ From the Start screen, type support, and then select the HP Support Assistant app. ‒ or - From the Windows desktop, click the question mark icon in the taskbar area of the Windows desktop
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    (7) Power connector ● Amber: The computer is connected to external power and the battery is charging. ● Off: The battery is not charging. Connects an AC adapter. 6 Chapter 2 Getting to know your computer
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    Left side Component (1) Power button (2) Security cable slot (3) Vent (4) USB 2.0 port (5) Memory card reader Description ● When the tablet is off, press the button to turn on the tablet. ● When the tablet is on, press the button briefly to initiate Sleep. ● When the tablet is in the
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    the - edge of the button. ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For more information about HP 3D DriveGuard, see Using HP 3D DriveGuard (select models only) on page 35 8 Chapter 2 Getting to know your computer
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    Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this document: From the Start screen, type support, and then select the HP Support Assistant app. ‒ or - From the Windows desktop, click the question mark icon in the taskbar area of the Windows desktop
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    Top TouchPad Component (1) TouchPad zone (2) Left TouchPad button (3) Right TouchPad button Description Reads your finger gestures to move the pointer or activate items on the screen. NOTE: For more information, see Using the TouchPad and touch screen gestures on page 24. Functions like the
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    Lights Component (1) (2) Caps lock light Mute light Description On: Caps lock is on, which switches the keys to all capital letters. ● Amber: Computer sound is off. ● Off: Computer sound is on. Top 11
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    Keys Component (1) (2) (3) esc key fn key Windows key (4) Action keys Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the esc key. Returns you to the Start screen from an open app or
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    answers to questions, and updates to your computer. Help and Support also provides automated troubleshooting tools and access to support. Decreases the screen brightness incrementally as long as you hold down NOTE: A wireless network must be set up before a wireless connection is possible. Top 13
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    Bottom Component (1) Vent (2) Speakers Description Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Produce sound. 14
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    troubleshoot system problems or travel internationally with the computer. IMPORTANT: The labels described in this section are located on the bottom of the computer. ● Service label-Provides important information to identify your computer. When contacting support troubleshoot the operating system. HP
  • HP Pavilion 13-s000 | User Guide - Page 24
    about wireless technology, the Internet, and networking, see the information and website links provided in Help and Support. ▲ From the Start screen, type help, and then select Help and Support. Using the wireless controls You can control the wireless devices in your computer using one or more of
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    Set up a new connection or network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network connection. 6. Follow the on-screen instructions to complete the connection. After the connection is made, place the mouse pointer over the
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    each other. For more information about sharing files, folders, or drives, see the information provided in Help and Support. ▲ From the Start screen, type help, and then select Help and Support. NOTE: When a disc like a DVD movie or game is copy-protected, it cannot be shared. 18 Chapter 3 Connecting
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    select the HP Support Assistant app. Headphones combined with a microphone are called headsets. You can connect wired headsets to the audioout (headphone)/audio-in (microphone) jack on your computer. To connect wireless headsets to your computer, follow the device manufacturer's instructions. Using
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    Accessing Audio Control Panel Use B&O Play Audio Control Panel to view and manually control audio and bass settings. ▲ From the Start screen, type control panel, select Control Panel, select Hardware and Sound, and then select B&O Play Control Panel. -
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    device is connected to the correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information on using your video features, refer to Help and Support. Connecting video devices using an HDMI cable NOTE: To connect an HDMI device to your computer, you
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    HDMI audio HDMI is the only video interface that supports high-definition video and audio. After you connect an follow the on-screen instructions. - or - On select computer models, from the Start screen, click the HP Quick Access to Miracast icon, and then follow the on-screen instructions. NOTE: To
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    ▲ Type Intel WiDi Media Share and then click Intel Widi Media Share. Using video 23
  • HP Pavilion 13-s000 | User Guide - Page 32
    on either a TouchPad or touch screen. Gestures shown as "touch screen only" are designed for use on models with a touch screen. TouchPad gestures are not supported in all apps. Tap Use the tap/double-tap gesture to select or open an item on the screen. ● Point to an item on the
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    Two-finger scroll Use the two-finger scroll gesture to move up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. Two-finger pinch zoom Use the two-finger pinch zoom to zoom out or in on images or text. ● Zoom
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    Right-edge swipe (touch screen only) Use the right-edge swipe to reveal the charms, which let you search, share, start apps, access devices, or change settings. ● Gently swipe your finger inward from the right edge of the touch screen to reveal the charms. Left-edge swipe (touch screen only) Use the
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    Using the keyboard and optional mouse The keyboard and mouse allow you to type, select items, scroll and to perform similar functions as you do using touch gestures. The keyboard also allows you to use action keys and hot keys to perform specific functions. TIP: The Windows key on a keyboard or
  • HP Pavilion 13-s000 | User Guide - Page 36
    In the Hibernation state, your work is saved to a hibernation file and the computer powers down. You can also initiate Hibernation manually. For more information, see Manually initiating and exiting Hibernation (select models only) on page 29. CAUTION: To reduce the risk of possible audio and video
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    If you have set a password to be required on exiting Sleep, you must enter your Windows password before your work returns to the screen. Manually initiating and exiting Hibernation (select models only) You can enable user-initiated Hibernation and change other power settings and timeouts using Power
  • HP Pavilion 13-s000 | User Guide - Page 38
    a user account password or change your current user account password, click Create or change your user account password, and then follow the on-screen instructions. If you do not need to create or change a user account password, go to step 5. 5. Click Save changes. Using the power meter and power
  • HP Pavilion 13-s000 | User Guide - Page 39
    status of the battery, or if the battery is no longer holding a charge, run Battery Check in the HP Support Assistant app. 1. From the Start screen, type support, and then select the HP Support Assistant app. ‒ or - From the Windows desktop, click the question mark icon in the taskbar area of the
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    or expansion device ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available Save For information about connecting to AC power, refer to the Setup Instructions poster provided in the computer box. The computer does not use battery
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    life. ● The power meter icon on the Windows desktop changes appearance. Troubleshooting power problems Test the AC adapter if the computer exhibits any of the following symptoms should be replaced. Contact support for information about obtaining a replacement AC power adapter. Running on AC power 33
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    Shutting down (turning off) the computer CAUTION: Unsaved information is lost when the computer shuts down. Be sure to save your work before shutting down the computer. The Shut down command closes all open programs, including the operating system, and then turns off the display and computer. Shut
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    PC ● Uninstall apps to free up disk space ● Free up disk space by deleting uncessary files 2. Follow the on-screen instructions. Using HP 3D DriveGuard (select models only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of the following conditions
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    notifications when updates become available. If you would like to update your programs and drivers, follow these instructions: 1. From the Start screen, type support, and then select the HP Support Assistant app. -orFrom the Windows desktop, click the question mark icon in the taskbar area of the
  • HP Pavilion 13-s000 | User Guide - Page 45
    WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is on. 1. Turn off the computer. 2. Disconnect AC power. 3. Disconnect all powered external devices. CAUTION: To prevent damage to internal components, do not spray cleaning agents or liquids
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    ● If you plan to use the computer during a flight, listen for the in-flight announcement that tells you when you are allowed to use your computer. In-flight computer use is at the discretion of the airline. ● If you are shipping the computer or a drive, use suitable protective packaging and label
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    punctuation, symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all password -saver passwords: ▲ From the Start screen, type support, and then select the HP Support Assistant app. -orFrom the Windows desktop, click the
  • HP Pavilion 13-s000 | User Guide - Page 48
    on or restart the tablet, and then quickly hold down the Windows button. 2. Tap f10. 2. Select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using Internet security software When you use your computer to access email, a network, or the
  • HP Pavilion 13-s000 | User Guide - Page 49
    type support, and then select the HP Support Assistant HP, Windows, and third-party software installed on your computer should be regularly updated to correct security problems You can install these updates manually or automatically. To view or follow the onscreen instructions. Securing your wireless
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    Using an optional security cable lock A security cable lock, which is purchased separately, is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Security cable locks are only one of several methods that should be employed as part of a complete
  • HP Pavilion 13-s000 | User Guide - Page 51
    HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting support, selecting the HP Support instructions. Starting Setup Utility (BIOS) 43
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    , and then select the HP Support Assistant app. ‒ or - From the Windows desktop, click the question mark icon in the taskbar area of the Windows desktop. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow
  • HP Pavilion 13-s000 | User Guide - Page 53
    test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test, press or tap esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only. There are
  • HP Pavilion 13-s000 | User Guide - Page 54
    product name, and then click Go. - or - Click Find Now to let HP automatically detect your product. 4. Select your computer model, and then select your operating system. 5. In the Diagnostic section, click HP UEFI Support Environment. - or - Click Download, and then select Run. 46 Chapter 10 Using
  • HP Pavilion 13-s000 | User Guide - Page 55
    additional information, refer to Help and Support. ▲ From the Start screen, type help, and then select Help and Support. IMPORTANT: If you will be using has been replaced. For information on creating recovery media, see Creating HP Recovery media (select models only) on page 48. For information on
  • HP Pavilion 13-s000 | User Guide - Page 56
    Numbers booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. HP Recovery Manager is a software program that allows you to create recovery media after you
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    Support. ● If you need to correct a problem with a preinstalled application or driver, use the Reinstall drivers and/ or applications option of HP type recovery, select HP Recovery Manager, select Reinstall drivers and/or applications, and then follow the on-screen instructions. ● On select models
  • HP Pavilion 13-s000 | User Guide - Page 58
    booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before
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    or press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if
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    the optical drive or USB flash drive from which you want to boot. 4. Follow the on-screen instructions. Removing the HP Recovery partition (select models only) HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT: After you remove the
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    DC power source that is supplied and approved by HP for use with this computer. The computer can specifications. Operating voltage and current varies by platform. Input power Operating voltage and current DC plug of external HP power supply Rating 19.5 V dc @ 2.31 A - 45 W 19.5 V dc @ 3.33
  • HP Pavilion 13-s000 | User Guide - Page 62
    Operating environment Factor Temperature Operating Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F
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    13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded. ● Keep
  • HP Pavilion 13-s000 | User Guide - Page 64
    designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies
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    13 identifying 12 airplane mode key 13 HP Apps Store, visiting 1 HP PC Hardware Diagnostics (UEFI) downloading 45 HP Recovery Manager correcting boot problems 51 starting 51 HP Recovery media creating 48 recovery 51 HP Recovery partition recovery 51 removing 52 HP 12 airplane mode 13 esc 12 fn
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    HP Recovery Manager 49 media 51 starting 51 supported discs 48 system 49 USB flash drive 51 using HP Recovery media 48 recovery media creating 48 creating using HP , identifying 7 serial number 15 serial number, computer 15 service labels, locating 15 setting password protection on wakeup 30 Setup
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    V vents, identifying 7, 14 video 21 volume button, identifying 8 W webcam identifying 9 using 19 webcam light, identifying 9 Windows system restore point 47, 49 Windows key, identifying 5, 12 Windows passwords 39 Windows tools using 49 Wireless Assistant software 16 wireless button 16 wireless
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User Guide