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What you need to know before you get started

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What you need to know before you get started ● HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this computer, you must either download the software from the manufacturer's website or reinstall the software from the media provided by the manufacturer. IMPORTANT: Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues. ● HP Recovery media must be used if the computer hard drive fails. If you have not already created recovery media, see Creating HP Recovery media (select models only) on page 48. ● To use the Factory Reset option (select models only), you must use HP Recovery media. If you have not already created recovery media, see Creating HP Recovery media (select models only) on page 48. ● If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not work, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before beginning recovery, back up any personal data you want to retain. Using HP Recovery media, you can choose from one of the following recovery options: NOTE: Only the options available for your computer display when you start the recovery process. ● System Recovery-Reinstalls the original operating system, and then configures the settings for the programs that were installed at the factory. ● Minimized Image Recovery (select models only)-Reinstalls the operating system and all hardware- related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to its original factory state by deleting all information from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that was installed at the factory. The HP Recovery partition (select models only) allows System Recovery and Minimized Image Recovery (select models only). 50 Chapter 11 Backing up, restoring, and recovering

Section	Page
Starting right	9
Visit the HP Apps Store	9
Best practices	9
More HP resources	10
Getting to know your computer	12
Locating hardware	12
Locating software	12
Right side	13
Left side	15
Display	17
Top	18
TouchPad	18
Lights	19
Keys	20
Using the action keys	21
Bottom	22
Labels	23
Connecting to a network	24
Connecting to a wireless network	24
Using the wireless controls	24
Wireless button	24
Operating system controls	25
Connecting to a WLAN	25
Connecting to a wired network—LAN (select models only)	26
Sharing data and drives and accessing software	26
Enjoying entertainment features	27
Using a webcam	27
Using audio	27
Connecting speakers	27
Connecting headsets	27
Using Audio	27
Accessing Audio Control Panel	28
Using video	29
Connecting video devices using an HDMI cable	29
Setting up HDMI audio	30
Discovering and connecting to Miracast-compatible wireless displays (select models only)	30
Discovering and connecting to Intel WiDi certified displays (select Intel models only)	30
Navigating the screen	32
Using the TouchPad and touch screen gestures	32
Tap	32
Two-finger scroll	33
Two-finger pinch zoom	33
Two-finger click	33
Right-edge swipe (touch screen only)	34
Left-edge swipe (touch screen only)	34
Top-edge swipe and bottom-edge swipe (touch screen only)	34
Using the keyboard and optional mouse	35
Managing power	36
Initiating and exiting Sleep and Hibernation	36
Manually initiating and exiting Sleep	37
Manually initiating and exiting Hibernation (select models only)	37
Setting password protection on wakeup (exiting Sleep or Hibernation)	38
Using the power meter and power settings	38
Running on battery power	38
Factory-sealed battery	39
Finding battery information	39
Conserving battery power	39
Identifying low battery levels	40
Resolving a low battery level	40
Resolving a low battery level when external power is available	40
Resolving a low battery level when no power source is available	40
Resolving a low battery level when the computer cannot exit Hibernation	40
Running on AC power	40
Troubleshooting power problems	41
Shutting down (turning off) the computer	42
Maintaining your computer	43
Improving performance	43
Using Disk Defragmenter	43
Using Disk Cleanup	43
Using HP 3D DriveGuard (select models only)	43
Updating programs and drivers	44
Cleaning your computer	44
Cleaning procedures	44
Cleaning the display	45
Cleaning the sides or cover	45
Cleaning the TouchPad, keyboard, or mouse (select models only)	45
Traveling with or shipping your computer	45
Securing your computer and information	47
Using passwords	47
Setting Windows passwords	47
Setting Setup Utility (BIOS) passwords	48
Using Internet security software	48
Using antivirus software	48
Using firewall software	49
Installing software updates	49
Installing critical security updates	49
Securing your wireless network	49
Backing up your software applications and information	49
Using an optional security cable lock	50
Using Setup Utility (BIOS)	51
Starting Setup Utility (BIOS)	51
Updating the BIOS	51
Determining the BIOS version	51
Downloading a BIOS update	52
Using HP PC Hardware Diagnostics (UEFI)	53
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	53
Backing up, restoring, and recovering	55
Creating recovery media and backups	55
Creating HP Recovery media (select models only)	56
Using Windows tools	57
Restore and recovery	57
Recovering using HP Recovery Manager	57
What you need to know before you get started	58
Using the HP Recovery partition (select models only)	59
Using HP Recovery media to recover	59
Changing the computer boot order	59
Removing the HP Recovery partition (select models only)	60
Specifications	61
Input power	61
Operating environment	62
Electrostatic Discharge	63
Accessibility	64
Supported assistive technologies	64
Contacting support	64

Match case Limit results 1 per page

What you need to know before you get started

●

HP Recovery Manager recovers only software that was installed at the factory. For software not

provided with this computer, you must either download the software from the manufacturer's website

or reinstall the software from the media provided by the manufacturer.

IMPORTANT:

Recovery through HP Recovery Manager should be used as a final attempt to correct

computer issues.

●

HP Recovery media must be used if the computer hard drive fails. If you have not already created

recovery media, see

Creating HP Recovery media (select models only)

on page

●

To use the Factory Reset option (select models only), you must use HP Recovery media. If you have not

already created recovery media, see

Creating HP Recovery media (select models only)

on page

●

If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does

not work, you can obtain recovery media for your system from support. See the

Worldwide Telephone

Numbers

booklet included with the computer. You can also find contact information from the HP

website. Go to

http://www.hp.com/

support

, select your country or region, and follow the on-screen

instructions.

IMPORTANT:

HP Recovery Manager does not automatically provide backups of your personal data. Before

beginning recovery, back up any personal data you want to retain.

Using HP Recovery media, you can choose from one of the following recovery options:

NOTE:

Only the options available for your computer display when you start the recovery process.

●

System Recovery—Reinstalls the original operating system, and then configures the settings for the

programs that were installed at the factory.

●

Minimized Image Recovery (select models only)—Reinstalls the operating system and all hardware-

related drivers and software, but not other software applications.

●

Factory Reset—Restores the computer to its original factory state by deleting all information from the

hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that

was installed at the factory.

The HP Recovery partition (select models only) allows System Recovery and Minimized Image Recovery

(select models only).

Chapter 11

Backing up, restoring, and recovering