HP Pavilion 14-e000 User Guide

HP Pavilion 14-e000 Manual

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  • HP Pavilion 14-e000 | User Guide - Page 1
    User Guide
  • HP Pavilion 14-e000 | User Guide - Page 2
    such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: April 2013 Document Part Number: 713152-001 Product notice This guide describes features that
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    ...1 Best practices ...1 Fun things to do ...1 More HP resources ...3 2 Getting to know your computer ...4 Finding 14 Connecting to a wireless network ...14 Using the wireless controls 14 Using the wireless button 14 Using operating system controls 14 Using a WLAN ...15 Using an Internet service
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    sMedio 360 Suite 21 Using sMedio 360 TrueSync 21 Accessing sMedio 360 TrueSync 21 Using sMedio 360 TrueLink 22 Determining your Android phone operating system (OS) version 22 Downloading the sMedio 360 TrueLink+ app on your phone 22 Sharing media from your phone to your computer 22 Using
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    Replacing a user-replaceable battery 39 Running on external AC power ...39 Troubleshooting power problems 39 HP CoolSense (select models only 40 Shutting down (turning off) the computer ...50 Handling drives ...50 Removing or replacing the service door 50 Removing the service door 50 vii
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    service door 51 Replacing a hard drive ...51 Using HP 3D DriveGuard (select models only 53 Using Disk Defragmenter 53 Using Disk Cleanup ...54 Adding or replacing memory modules 54 Updating programs and drivers 10 Using Setup Utility (BIOS) and System Diagnostics 63 Starting Setup Utility (BIOS)
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    Recovery partition to recover a minimized image (select models only) ...70 Using HP Recovery media to recover 71 Changing the computer boot order 71 Removing the HP Recovery partition 71 12 Specifications ...72 Input power ...72 Operating environment ...72 13 Electrostatic Discharge ...73 Index
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    x
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    with your computer, and where to get more HP resources. HP Quick Start (select models only) HP Quick Start gives you the option to use the See details in Connecting to a network on page 14. ● Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows® 8 features. TIP:
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    ● You know you can create a powerful presentation with Microsoft applications. But did you know you can also connect to a projector to share your ideas with a group? See Connecting a VGA monitor or projector on page 24. ● Use the TouchPad and the new Windows 8 touch gestures for smooth control of
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    information. Limited Warranty* ● Specific warranty information about this computer. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select Warranty and services, or go to http://www.hp.com/go/orderdocuments. *You
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    out what hardware is installed on your computer: 1. From the Start screen, type c, and then select Control Panel. 2. Select System and Security, and then in the System area, click Device Manager. A list reveals all the devices installed in your computer. Locating software ▲ To find out what software
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    Right side Component (1) (2) (3) Optical drive Optical drive eject button USB 2.0 port (4) RJ-45 (network) jack (5) AC adapter light (6) Power connector (7) Security cable slot Description Reads and writes (select models only) to an optical disc. Releases the optical drive disc tray.
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    safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to the jack, the computer speakers are
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    Power light Display Description ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D DriveGuard, see Using HP 3D DriveGuard (select models only) on page 53. ● White: The computer is on. ● Blinking
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    Notices that applies to your country or region. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. Top TouchPad Component (1) TouchPad zone (2) Left TouchPad button (3) Right TouchPad button
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    Lights Component (1) Power light (2) Mute light (3) Wireless light (4) Caps lock light Description ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ●
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    Buttons and speakers Component (1) Power button (2) Speakers (2) Description ● When the computer is off, press the button to turn on the computer. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly
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    Keys Component (1) (2) (3) esc key fn key Windows key (4) Action keys Description Reveals system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the esc key. Returns you to the Start screen from an open app or
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    (3) Battery release latch (4) Service door 12 Chapter 2 Getting to and the memory module slots. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized and then contact support through Help and Support. From the Start screen, type h, and
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    when you troubleshoot system problems or travel internationally with the computer. The labels are in easily accessible locations. ● Service label-Provides select models only) Have this information available when you contact support. The service label is located inside the battery bay. ● Regulatory
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    Support. Using the wireless controls You can control the wireless devices in your computer using these features: ● Wireless button, wireless switch, or wireless key (referred to in this chapter as the wireless button) ● Operating system simultaneously. Using operating system controls The Network and
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    system controls: 1. From the Start screen, type n, and then select Settings. 2. Type network and sharing in the search box, and then select Network and Sharing Center. For more information, from the Start screen, type h, and then select Help and Support and test the Internet service. NOTE: Your ISP
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    settings to encrypt and decrypt data that is transmitted over the network. For more information, from the Start screen, type h, and then select Help and Support. Connecting to a WLAN To connect to the WLAN, follow these steps: 1. Be sure that the WLAN device is on. If the device is on, the
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    revealed, allowing you to manually search for and connect to a network or to create a new network connection. 5. Follow the on-screen instructions to complete the connection. electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ●
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    2. Plug the other end of the network cable into a network wall jack (2) or router. NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference from TV and radio reception, orient the circuitry end of the cable toward the computer. 18 Chapter 3 Connecting to a
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    (2) (3) (4) (5) (6) Description Webcam light On: The webcam is in use. HP TrueVision HD Webcam Records video, captures still photographs, allows you to video conference and chat cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices. 19
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    safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to the jack, the computer speakers are
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    with computers running Windows 7 operating systems. ● sMedio 360 TrueLink+ enables and then select sMedio 360 Suite for HP from the list of applications. Using sMedio instructions for creating your account and setting up your folders to migrate and synchronize. TIP: You will also be guided
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    compatible format. Determining your Android phone operating system (OS) version sMedio 360 TrueLink+ works icon on the sMedio 360 main screen for instructions on downloading and using this app. Sharing the device you selected. Using audio On your HP computer, you can play music CDs, download and
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    To connect wireless headphones to your computer, follow the device manufacturer's instructions. WARNING! To reduce the risk of personal injury, lower the this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. Connecting
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    2. Press f4 to alternate the screen image between 4 display states: ● PC Screen only: View the screen image on the computer only. ● Duplicate: View monitor, connect the high-definition device according to the following instructions. 1. Connect one end of the HDMI cable to the HDMI port
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    3. Press f4 to alternate the computer screen image between 4 display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View . Configuring HDMI audio settings HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV
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    -ray player, or DVR, by using an optional wireless adapter (purchased separately). For details about using the wireless adapter, see the manufacturer's instructions. ▲ To open Intel Wireless Display, from the Start screen, type w, and then select Intel WiDi. NOTE: Before using the wireless display
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    the TouchPad as you would use the corresponding buttons on an external mouse. NOTE: TouchPad gestures are not supported in all apps, and only common gestures are documented in this guide. More gestures are available when you choose to view a demonstration of each gesture. To view a demonstration of
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    3. From the Touch Pad screen, select the appropriate gesture, and then select or clear the check box next to the gesture that you want to turn on or off. 4. Click Save. Tapping To make an on-screen selection, use the tap function on the TouchPad. ● Point to an item on the screen, and then tap one
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    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. Pinching/zooming Pinching and zooming allow you to zoom in or out on images or text. ● Zoom in by placing two
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    a sweeping motion from 12 o'clock to 3 o'clock. To reverse the rotation, move your forefinger from 3 o'clock to 12 o'clock. NOTE: Rotate is intended for specific apps where you can manipulate an object or image. Rotate may not be functional for all apps. Edge swipes Edge swipes allow you to perform
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    to perform the same functions as you do using touch gestures. The keyboard also allows you to use action keys and hot keys to perform specific functions. Using the keyboard and mouse 31
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    BIOS) and System Diagnostics on page 63 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom system and your computer, answers to questions, and updates to your computer. Help and Support also provides automated troubleshooting tools and access to support
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    app you want is revealed. Closes an active app. For additional information on Windows 8 shortcut keys, go to Help and Support. From the Start screen, type h, and then select Help and Support. Using the hot keys A hot key is a combination of the fn key and the esc key. To use a hot key
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    Function Hot key Reveals system information. fn+esc Description Reveals information about system hardware components and the system BIOS version number. 34 Chapter 5 Navigating using touch gestures, pointing devices and the keyboard
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    it is important to monitor and conserve the battery charge. Your computer supports power plans to manage how your computer uses and conserves power so you to resume your work very quickly. You can also initiate Sleep manually. For more information, see Initiating and exiting Sleep on page 35.
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    a user account password or change your current user account password, click Create or change your user account password, and then follow the on-screen instructions. If you do not need to create or change a user account password, go to step 5. 5. Click Save changes. Using the power meter and power
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    from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. HP Support Assistant provides the following tools and information about the battery: ● Battery test ● Information on battery types, specifications, life cycles, and capacity Conserving
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    available ● Connect an AC adapter. ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an accessory from HP. Resolving a low battery level when no power source is available Save your work and shut down the computer. Resolving a low battery level when
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    guides. Replacing a user-replaceable battery Battery Check in HP Support Assistant notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition. If the battery is possibly covered by an HP warranty, instructions
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    . Contact support for information on obtaining a replacement AC power adapter. HP CoolSense (select models only) HP CoolSense automatically computer. The Shut down command closes all open programs, including the operating system, and then turns off the display and computer. Shut down the computer
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    Although you can turn off the computer with the power button, the recommended procedure is to use the Windows Shut down command: NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or Hibernation before shutdown is possible by briefly pressing the power button.
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    drive or a solid state drive that stores your computer's software, operating system, and also provides storage for all of your personal files. Some computers 14. NOTE: For more information about required software and drivers, or to learn which computer port to use, see the manufacturer's instructions
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    CAUTION: To reduce the risk of loss of information or an unresponsive system, use the following procedure to safely remove the USB device. 1. Save Remove Hardware and Eject Media is revealed. Follow the on-screen instructions. Inserting and removing a digital storage card To insert a digital
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    card: CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to safely remove the digital card. 1. Save area, at the far right of the taskbar, and then, follow the on-screen instructions. 3. Press in on the card (1), and then remove it from the slot (2).
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    may cause an error, so choose only one. ● For copy protection purposes, Advanced Access Content System (AACS) keys are integrated into the computer. AACS keys require occasional renewal to support playback of new BD movie releases. The CyberLink PowerDVD program will request an update to continue
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    5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place. 6. Close the disc tray. NOTE: After you insert a disc, a short pause is normal. If you have not selected a media player, an AutoPlay dialog box opens. It prompts you to select how you want to use the media
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    2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. 3. Close the disc tray and
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    open File Explorer. 2. Click the Share tab on the Libraries window, and then click Specific people. 3. Type a name in the File Sharing box, and then click Add. 4. Click Share and then follow the on-screen instructions. To share information from your Local Disk: 1. From the Windows desktop, open File
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    1. From the Windows desktop, right-click the Wireless icon right of the taskbar. in the notification area, at the far 2. Select Open Network and Sharing Center. 3. Under View your active networks, select an active network. 4. Select Change advanced sharing settings to set sharing options for
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    about updating your programs and drivers, instructions for cleaning your computer, computer on, and then shut it down through the operating system. ● Before handling a drive, discharge static electricity by or replacing the service door Removing the service door Remove the service door to access
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    service door screw (1), and then slide the service door (2) towards the front of the computer. Replacing the service door Replace the service on page 50 for specific precautions when handling drives. CAUTION: To prevent information loss or an unresponsive system: Before removing or installing
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    upside down on a flat surface. 5. Remove the battery from the computer (see Removing a user-replaceable battery on page 37). 6. Remove the service door (see Removing the service door on page 50). Remove the hard drive: 1. Remove the 2 hard drive screws (1), and then disconnect the hard drive cable
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    HP 3D DriveGuard (select models only) HP one of these events, HP 3D DriveGuard returns the HP 3D DriveGuard. Hard drives connected to USB ports are not covered by HP 3D DriveGuard. For more information, see the HP so that the system can run an hour to complete. HP recommends defragmenting your hard
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    unnecessary files. 2. Follow the on-screen instructions. Adding or replacing memory modules Adding memory on the bottom of the computer under the service door. The memory capacity of the computer can . Then shut down the computer through the operating system. 1. Save your work and shut down the
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    door from the computer Removing the service door on page 50). 7. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips (1) on each side of the
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    you would not be getting the most out of your equipment. Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In addition, register to receive automatic update notifications when they become available. Cleaning your computer Cleaning your computer and external
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    Cleaning the display, sides, and cover Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Allow the display to dry before closing the computer cover. Use a pre-moistened germicidal wipe to clean the sides and cover. Fibrous materials, such as paper
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    ● If the computer has a wireless device installed, the use of these devices may be restricted in some environments. Such restrictions may apply onboard aircraft, in hospitals, near explosives, and in hazardous locations. If you are uncertain of the policy that applies to the use of a particular
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    the Windows operating system, HP applications, the non settings and other system identification information passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled on your computer ● Before you send your computer for service, back up your files, delete confidential
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    on or restart the computer, quickly press esc, and then press f10. 2. Use the arrow keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using Internet security software When you use your computer to access email, a network, or the
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    and then select Control Panel. Select System and Security, select Windows Update, select Change settings, and then follow the on-screen instructions. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that were originally installed on your
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    after you purchased your computer, regularly update the software. Software companies provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless network When you set up your wireless network, always enable security
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    computer, and the amount of system and extended memory. Starting Setup Utility HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting
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    support, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions any software updates, especially system BIOS updates. BIOS installation procedures vary. Follow any instructions that are revealed on the
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    1. Turn on or restart the computer, quickly press esc, and then press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press esc. Using System Diagnostics 65
  • HP Pavilion 14-e000 | User Guide - Page 76
    recovering your system NOTE: This guide describes an overview operating system and all hardware-related drivers and system diagnostics). You can also manually create a system restore point at any time. For more information and steps for creating specific system restore points, see Help and Support
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    from the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/ HP Recovery Manager. 2. Select Recovery Media Creation, and then follow the on-screen instructions. If you ever need to recover the system, see Recovering using HP
  • HP Pavilion 14-e000 | User Guide - Page 78
    Manager to reinstall the individual application or driver. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on-screen instructions. ● If you want to restore the system to a previous state without losing any personal
  • HP Pavilion 14-e000 | User Guide - Page 79
    f11 while the computer boots. - or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Reset your PC, and then follow the on-screen instructions. To use the Start screen: 1. From the Start screen, point to the upper-right or lower-right
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    working. To start HP Recovery Manager from the HP Recovery partition: 1. Press f11 while the computer boots. - or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select HP Recovery Manager, and follow the on-screen instructions. 70 Chapter 11
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    , change the computer boot order. See Changing the computer boot order on page 71. 3. Follow the on-screen instructions. Changing the computer boot order If computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where
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    power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies voltage and current can be found on the system regulatory label. Operating environment Factor Temperature Operating
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    to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, unplug it after being properly grounded and before removing a about static electricity or assistance with component removal or installation, contact support. 73
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    Help and Support 32 identifying 14, 17 Bluetooth label 13 boot order changing HP Recovery system information 34 using 33 HP 3D DriveGuard 53 HP and third-party software updates, installing 61 HP Recovery Manager 70 correcting boot problems 71 starting 70 HP Recovery media creating 67 recovery 71 HP
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    logo 11 L labels Bluetooth 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 lights AC adapter 5 caps lock HP Recovery Manager 70 media 71 starting 70 supported discs 67 system 70 USB flash drive 71 using HP Recovery media 67 recovery media creating 67 creating using HP
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    19 storing a battery 38 supported discs recovery 67 system information hot key 34 system recovery 70 system restore point creating 66 restoring 68 14 wireless button 14 wireless certification label 13 wireless controls button 14 operating system 14 Wireless Assistant software 14 wireless light 9, 14
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User Guide