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HP Pavilion 14-e000 User Guide - Page 50

HP CoolSense (select models only), Shutting down (turning off) the computer, HP CoolSense

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● The computer does not turn on. ● The display does not turn on. ● The power lights are off. To test the AC adapter: 1. Shut down the computer. 2. Remove the battery from the computer. 3. Connect the AC adapter to the computer, and then plug it into an AC outlet. 4. Turn on the computer. ● If the power lights turn on, the AC adapter is working properly. ● If the power lights remain off, check the connection from the AC adapter to the computer and the connection from the AC adapter to the AC outlet to make sure the connections are secure. ● If the connections are secure and the power lights remain off, the AC adapter is not functioning and should be replaced. Contact support for information on obtaining a replacement AC power adapter. HP CoolSense (select models only) HP CoolSense automatically detects when the computer is not in a stationary position and adjusts performance and fan settings to keep the surface temperature of your computer at the optimum level of comfort. When HP CoolSense is off, the position of the computer is not detected and the performance and fan options remain at the factory setting. As a result, the surface temperature of the computer may be higher than it would be with HP CoolSense on. To turn CoolSense off or on, follow these steps: ▲ From the Start screen, type cool, select Settings, and then select HP CoolSense. Shutting down (turning off) the computer CAUTION: Unsaved information is lost when the computer shuts down. Be sure to save your work before shutting down the computer. The Shut down command closes all open programs, including the operating system, and then turns off the display and computer. Shut down the computer under any of the following conditions: ● When you need to replace the battery or access components inside the computer ● When you are connecting an external hardware device that does not connect to a USB or video port ● When the computer will be unused and disconnected from external power for an extended period 40 Chapter 6 Managing power

Section	Page
Starting right	11
HP Quick Start (select models only)	11
Best practices	11
Fun things to do	11
More HP resources	13
Getting to know your computer	14
Finding your hardware and software information	14
Locating hardware	14
Locating software	14
Right side	15
Left side	16
Display	17
Top	18
TouchPad	18
Lights	19
Buttons and speakers	20
Keys	21
Bottom	22
Labels	23
Connecting to a network	24
Connecting to a wireless network	24
Using the wireless controls	24
Using the wireless button	24
Using operating system controls	24
Using a WLAN	25
Using an Internet service provider	25
Setting up a WLAN	25
Configuring a wireless router	26
Protecting your WLAN	26
Connecting to a WLAN	26
Using Bluetooth wireless devices (select models only)	27
Connecting to a wired network	27
Connecting to a local area network (LAN)	27
Enjoying entertainment features	29
Using the webcam	30
Sharing media and data between devices	30
Finding more information	31
Using sMedio 360 Suite	31
Accessing sMedio 360 Suite	31
Using sMedio 360 TrueSync	31
Accessing sMedio 360 TrueSync	31
Using sMedio 360 TrueLink+	32
Determining your Android phone operating system (OS) version	32
Downloading the sMedio 360 TrueLink+ app on your phone	32
Sharing media from your phone to your computer	32
Using audio	32
Connecting speakers	32
Connecting headphones	33
Connecting a microphone	33
Checking the sound	33
Using video	33
Connecting a VGA monitor or projector	34
Connecting an HDMI device	34
Configuring HDMI audio settings	35
Using Intel Wireless Display and Wireless Music (select models only)	36
Managing your audio and video files	36
Navigating using touch gestures, pointing devices and the keyboard	37
Using the TouchPad	37
Using TouchPad gestures	37
Tapping	38
Scrolling	39
Pinching/zooming	39
Rotating (select models only)	40
Edge swipes	40
Right-edge swipe	40
Top-edge swipe	40
Left-edge swipe	41
Using the keyboard and mouse	41
Using the keys	42
Using the action keys	42
Using Microsoft Windows 8 shortcut keys	43
Using the hot keys	43
Managing power	45
Initiating Sleep and Hibernation	45
Initiating and exiting Sleep	45
Enabling and exiting user-initiated hibernation	46
Setting password protection on wakeup	46
Using the power meter and power settings	46
Running on battery power	46
Removing a user-replaceable battery	47
Finding battery information	47
Conserving battery power	47
Identifying low battery levels	48
Resolving a low battery level	48
Resolving a low battery level when external power is available	48
Resolving a low battery level when no power source is available	48
Resolving a low battery level when the computer cannot exit Hibernation	48
Storing a user-replaceable battery	48
Disposing of a user-replaceable battery	49
Replacing a user-replaceable battery	49
Running on external AC power	49
Troubleshooting power problems	49
HP CoolSense (select models only)	50
Shutting down (turning off) the computer	50
Managing and sharing information	52
Using a USB device	52
Connecting a USB device	52
Removing a USB device	53
Inserting and removing a digital storage card	53
Using optical drives	54
Inserting an optical disc	55
Removing an optical disc	56
When the disc tray opens normally	56
When the disc tray fails to open normally	57
Sharing data and drives and accessing software	58
Maintaining your computer	60
Improving performance	60
Handling drives	60
Removing or replacing the service door	60
Removing the service door	60
Replacing the service door	61
Replacing a hard drive	61
Using HP 3D DriveGuard (select models only)	63
Using Disk Defragmenter	63
Using Disk Cleanup	64
Adding or replacing memory modules	64
Updating programs and drivers	66
Cleaning your computer	66
Cleaning the display, sides, and cover	67
Cleaning the TouchPad and keyboard	67
Traveling with or shipping your computer	67
Securing your computer and information	69
Using passwords	69
Setting Windows passwords	70
Setting Setup Utility (BIOS) passwords	70
Using Internet security software	70
Using antivirus software	71
Using firewall software	71
Installing software updates	71
Installing critical security updates	71
Installing HP and third-party software updates	71
Securing your wireless network	72
Backing up your software applications and information	72
Using an optional security cable lock	72
Using Setup Utility (BIOS) and System Diagnostics	73
Starting Setup Utility (BIOS)	73
Updating the BIOS	73
Determining the BIOS version	73
Downloading a BIOS update	74
Using System Diagnostics	74
Backing up, restoring, and recovering	76
Creating recovery media and backups	76
Creating HP Recovery media	77
Restore and recovery	77
Using Windows Refresh for quick and easy recovery	79
Remove everything and reinstall Windows	79
Recovering using HP Recovery Manager	80
What you need to know	80
Using the HP Recovery partition to recover a minimized image (select models only)	80
Using HP Recovery media to recover	81
Changing the computer boot order	81
Removing the HP Recovery partition	81
Specifications	82
Input power	82
Operating environment	82
Electrostatic Discharge	83