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HP Pavilion PC 14-dv1000 Maintenance and Service Guide - Page 11

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Table 1-1 Product components and their descriptions (continued) Category Description USB 3.2 Gen 1 Type-A (2) AC Smart Pin adapter plug Keyboard/pointing devices Keyboard Full size keyboard Backlit, island style keyboard Touchpad Clickpad with image sensor Multitouch gestures enabled Precision touchpad support Support for Modern Trackpad Gestures Taps enabled as default Power requirements Battery 3 cell, 43 Whr, polymer, HP Long Life HP Fast Charge Technology Supports battery fast charge Smart AC adapters (barrel type, 4.5 mm) 65 W 65 W, LA MERCO 65 W, EM 45 W 45 W, LA MERCO Power cord C5, 1 m (3.3 ft) Security Supports Trusted Platform Module (TPM) 2.0, firmware based Integrated fingerprint reader (select products only) Operating system Windows® 11 Home 64 Windows 11 Home 64 Chinese Market CPPP Windows 11 Home 64 High-end Chinese Market CPPP Windows 11 Home 64 Plus Windows 11 Home 64 Plus Single Language Windows 11 Home 64 Plus Single Language Africa Market Windows 11 Home 64 Plus Single Language APAC EM PPP Windows 11 Home 64 Plus Single Language India Market 3

Section	Page
Product description	9
Getting to know your computer	13
Right side	13
Left side	14
Display	15
Low blue light mode (select products only)	15
Keyboard area	16
Touchpad settings and components	16
Touchpad settings	17
Adjusting touchpad settings	17
Turning on the touchpad	17
Touchpad components	17
Lights	17
Button, vent, and fingerprint reader	18
Special keys	20
Bottom	21
Labels	22
Illustrated parts catalog	24
Computer major components	24
Display assembly subcomponents	27
Cables	29
Miscellaneous parts	29
Removal and replacement procedures preliminary requirements	32
Tools required	32
Service considerations	32
Plastic parts	32
Cables and connectors	32
Drive handling	32
Electrostatic discharge information	33
Generating static electricity	33
Preventing electrostatic damage to equipment	34
Personal grounding methods and equipment	34
Grounding the work area	35
Recommended materials and equipment	35
Cleaning your computer	36
Enabling HP Easy Clean (select products only)	36
Removing dirt and debris from your computer	36
Cleaning your computer with a disinfectant	37
Caring for wood veneer (select products only)	38
Packaging and transporting guidelines	38
Accessing support information	38
Removal and replacement procedures for authorized service provider parts	40
Component replacement procedures	40
Preparation for disassembly	40
Bottom cover	40
Battery	42
WLAN module	44
Solid-state drive	46
Memory modules	46
Touchpad	49
Speakers	51
USB/audio board	51
Power connector cable	52
Fan	53
Heat sink	55
System board	57
Fingerprint reader	59
Display assembly	60
Top cover with keyboard	67
Using Setup Utility (BIOS)	70
Starting Setup Utility (BIOS)	70
Updating Setup Utility (BIOS)	70
Determining the BIOS version	70
Preparing for a BIOS update	71
Downloading a BIOS update	71
Installing a BIOS update	71
Backing up, restoring, and recovering	73
Backing up information and creating recovery media	73
Using Windows tools for backing up	73
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)	73
Restoring and recovering your system	73
Creating a system restore	74
Restoring and recovery methods	74
Recovering using HP Recovery media	74
Changing the computer boot order	74
Using HP Sure Recover (select products only)	75
Using HP PC Hardware Diagnostics	76
Using HP PC Hardware Diagnostics Windows (select products only)	76
Using an HP PC Hardware Diagnostics Windows hardware failure ID code	76
Accessing HP PC Hardware Diagnostics Windows	76
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant	76
Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only)	77
Downloading HP PC Hardware Diagnostics Windows	77
Downloading the latest HP PC Hardware Diagnostics Windows version from HP	77
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store	77
Downloading HP Hardware Diagnostics Windows by product name or number (select products only)	77
Installing HP PC Hardware Diagnostics Windows	78
Using HP PC Hardware Diagnostics UEFI	78
Using an HP PC Hardware Diagnostics UEFI hardware failure ID code	78
Starting HP PC Hardware Diagnostics UEFI	78
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive	79
Downloading the latest HP PC Hardware Diagnostics UEFI version	79
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)	79
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)	79
Downloading Remote HP PC Hardware Diagnostics UEFI	80
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version	80
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number	80
Customizing Remote HP PC Hardware Diagnostics UEFI settings	80
Specifications	81
Computer specifications	81
35.6 cm (14.0 in) display specifications	81
Solid-state drive specifications	82
Solid-state drive specifications (SATA-3)	83
Power cord set requirements	84
Requirements for all countries	84
Requirements for specific countries and regions	84
Recycling	86

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Table 1-1

Product components and their descriptions (continued)