Recommended materials and equipment
........................................................................................
27
Cleaning your computer
......................................................................................................................................
28
Enabling HP Easy Clean (select products only)
.................................................................................
28
Removing dirt and debris from your computer
................................................................................
28
Cleaning your computer with a disinfectant
.....................................................................................
29
Caring for wood veneer (select products only)
.................................................................................
30
Packaging and transporting guidelines
..............................................................................................................
30
Accessing support information
...........................................................................................................................
30
5
Removal and replacement procedures for authorized service provider parts
....................................................
32
Component replacement procedures
..................................................................................................................
32
Preparation for disassembly
.............................................................................................................
32
Bottom cover
.....................................................................................................................................
32
Battery
...............................................................................................................................................
34
WLAN module
....................................................................................................................................
36
Solid-state drive
................................................................................................................................
38
Memory modules
...............................................................................................................................
38
Touchpad
...........................................................................................................................................
41
Speakers
............................................................................................................................................
43
USB/audio board
................................................................................................................................
43
Power connector cable
......................................................................................................................
44
Fan
.....................................................................................................................................................
45
Heat sink
............................................................................................................................................
47
System board
....................................................................................................................................
49
Fingerprint reader
.............................................................................................................................
51
Display assembly
...............................................................................................................................
52
Top cover with keyboard
...................................................................................................................
59
6
Using Setup Utility (BIOS)
.............................................................................................................................
62
Starting Setup Utility (BIOS)
................................................................................................................................
62
Updating Setup Utility (BIOS)
..............................................................................................................................
62
Determining the BIOS version
...........................................................................................................
62
Preparing for a BIOS update
..............................................................................................................
63
Downloading a BIOS update
...........................................................................................
63
Installing a BIOS update
..................................................................................................
63
7
Backing up, restoring, and recovering
...........................................................................................................
65
Backing up information and creating recovery media
........................................................................................
65
Using Windows tools for backing up
.................................................................................................
65
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)
.....
65
vi