HP Pavilion xf335 HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu
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- HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 1
HP Notebook PC Reference Guide - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 2
Hewlett-Packard Company 2000-2001. All rights reserved. Reproduction, adaptation, or translation of this manual is prohibited without prior written permission of Hewlett-Packard ® are trademarks of Adobe Systems Incorporated. Hewlett-Packard Company HP Notebook Customer Care 1070 NE Circle Blvd., MS - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 3
telecommunications line cord to connect the modem to the telephone wall jack. When using your notebook with a power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. Reference Guide - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 4
AGREEMENT, YOU MUST NOW EITHER REMOVE THE SOFTWARE FROM YOUR HARD DISK DRIVE AND DESTROY THE MASTER DISKETTES, OR RETURN THE COMPLETE HP PRODUCT AND SOFTWARE FOR A screen when Microsoft Software Products are launched. For a PC supplied with a Microsoft operating system: When you start the PC and - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 5
that the software does not include updates and upgrades which may be available from Hewlett-Packard under a separate support agreement. EXPORT CLAUSE. Customer agrees not to export or re-export the software or any copy or adaptation in violation of the U.S. Export Administration regulations or - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 6
Systems. HP provides end user support for HP PCs that use Microsoft Operating Systems, including its latest service packs. This support will be available within 30 days of the software being released. Edition History Edition 1 January 2002 Edition 2 March 2002 Edition 3 June 2002 This manual is - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 7
35 To adjust the volume 36 To insert or remove a CD or DVD 36 To play DVD movies 38 To create or copy CDs 39 Securing Your Notebook 40 To set up password protection 40 To attach a security cable 40 To protect against viruses 41 Working in Comfort with a Notebook PC 42 Reference Guide 7 - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 8
hard disk drive 44 To maintain your notebook 44 To safeguard your data 45 To extend the life of the display 45 To clean your notebook 46 Batteries and Power Management 47 Managing Power Consumption 48 How the notebook manages power automatically 48 To manage power manually 50 Using Battery - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 9
drivers 107 HP Service and Support 109 Getting Assistance for Your Notebook 110 To get help from HP Instant Support 110 To get help from the web 110 To contact HP for support or service 110 To receive repair service 112 To prepare your notebook for shipment 113 Hewlett-Packard Limited - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 10
Reference Information 117 Hardware Specifications 118 Modem Reference Information 120 AT commands (Conexant 120 S parameters (Conexant 126 Selected result codes (Conexant 126 Safety Information...127 Power cords ...127 Ergonomics...128 Battery safety...128 Laser safety...129 Regulatory - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 11
Getting Started with Your HP Notebook Reference Guide 11 - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 12
in the box? Your HP notebook PC is shipped with these items: • Battery (installed). • AC adapter and power cord. • Quick Start sheet. • Startup Guide. • Recovery CDs, for restoring Windows and all software included with your notebook. • Microsoft Windows manual. • Telephone cord. In addition, your - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 13
up and running quickly. This printed manual introduces your HP notebook computer, and contains setup instructions, basic operation guidelines, troubleshooting information, and warranty information. The Reference Guide is shipped on the notebook's hard drive, and provides a complete source for - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 14
Getting Started with Your HP Notebook Taking Inventory HP Business Support web site www.hp.com/go/bizsupport. 14 Reference Guide - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 15
Parts of the Notebook Identifying Parts of the Notebook Front view 1 One-Touch buttons (programmable). 2 Power button. 3 Touch pad on-off button. 4 Touchpad. 5 Power, hard disk, and battery status lights (see page 18). 6 Left and right click buttons. 7 Speakers. 8 DVD, or CD-RW/DVD drive - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 16
Getting Started with Your HP Notebook Identifying Parts of the Notebook Back view 11 Kensington lock slot (security connector). 12 AC adapter jack. 13 IEEE 1394 connector (selected models). 14 USB (colored pink) and headphone jack (colored lime green). 20 PC card slot and eject button. 16 Reference - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 17
Bottom view Getting Started with Your HP Notebook Identifying Parts of the Notebook 21 Battery. 22 Hard disk drive. 23 Battery latch. 24 RAM expansion cover. 25 System-off switch. Reference Guide 17 - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 18
: the notebook is accessing the hard drive. 3. Battery charge. (right LED) • Green: the AC adapter is connected and the battery is fully charged. • Amber: the AC adapter is connected and the battery is charging. • Red: the AC adapter is connected and the battery has a fault. • Off: the AC adapter is - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 19
Getting Started with Your HP Notebook Identifying Parts of the Notebook The status lights above the keyboard indicate the state of each keyboard lock. 1. Caps Lock. Caps Lock is active. 2. Num Lock. Num Lock is active. ( - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 20
75W. Older HP AC adapters were only rated at 60W. To ensure that your computer operates properly, please be sure that you use only the adapter supplied with this notebook. If it is necessary to replace your adapter, hp recommends you verify that you use only those adapters specifically approved for - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 21
HP Notebook Setting Up Your Notebook • Insert the battery into the battery compartment, then press it in until it clicks into place. Once you have installed the battery, you can connect the AC adapter to the notebook and charge the battery while you work. To remove the battery • Slide the battery - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 22
AC power Use only the HP AC adapter included with your notebook, or another approved HP adapter. Using any other AC adapter can damage the adapter, and may void your warranty-see "Hewlett-Packard Limited Warranty Statement" on page 114. The pre-installed electronic online manual on your notebook - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 23
Plug the telephone cord into the notebook's modem jack, or into a PC card or external modem. Make sure the cord clicks into place. 3. Plug the other end of the cord into a telephone jack. If the plug on the phone cord doesn't fit your telephone jack, you may need to use an adapter. For details about - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 24
AC adapter connected for at least an hour. Step 5: Set up Windows Your notebook has Microsoft Windows XP preinstalled on its hard disk drive. The first time you turn on your notebook, a Windows setup program runs automatically. 1. Follow the setup program's instructions as they appear on the screen - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 25
Hewlett-Packard and provides access to service, support, and information. • Records your ownership of the Windows XP operating system with Microsoft. You can register while setting up Windows, or later in any of three ways: by modem, by phone, or by fax. For some countries and models, an HP notebook - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 26
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Basic Operation Reference Guide 27 - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 28
, at certain times you may want to use other methods to start or stop the notebook-depending on power considerations, types of active connections, and start-up time. This manual describes your notebook in its original factory configuration, with all settings at their default values. To turn the - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 29
button for four seconds, then release it. • If the notebook still does not turn off, use a straightened paper clip to press the system-off switch on the bottom of the notebook, near the RAM access door. After the notebook turns off, press the power button to turn it on again. Reference Guide 29 - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 30
), the CD/DVD drive, or a local area network (LAN). 1. Restart the notebook: click Start, Turn Off Computer, Restart. 2. When the HP logo appears, press Esc to display the Boot menu. 3. Use the arrow keys to select the boot device, and press Enter. If you want to boot from a specific device whenever - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 31
Basic Operation Operating Your Notebook 5. Scroll pad. The scroll pad scrolls the contents of the active window. Moving and selecting 1. Place your hands in a normal typing of the Fn key plus another key creates a hot key-a shortcut key sequence-for various system controls. Reference Guide 31 - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 32
you want. • Press the One-Touch button to open the corresponding application, document, or web site. Your computer is preconfigured to access the following services: 1. Microsoft Outlook Express e-mail software. 2. Internet Browser. 3. HP Business Center. 4. Help and Support. 32 Reference Guide - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 33
Operating Your Notebook Note To configure a One-Touch button 1. Click Start, Control Panel, Printers and Other Hardware, Keyboard. 2. On the HP One-Touch . Pressing a One-Touch button will resume the notebook from standby or hibernation, or turn the notebook on. It will not, however, bypass any - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 34
Opens the Utility Manager. To use the embedded keypad Your notebook's built-in keyboard includes an embedded keypad you can use to type numbers and arithmetic operators or to move the cursor. The keys in change how the keypad functions. Press Fn+F9 to turn number lock on or off. 34 Reference Guide - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 35
settings, click Start, All Programs, Hewlett-Packard, Notebook, HP Display Settings, HP Display Settings. You can also display a settings icon in the taskbar for quick access. When you are using battery power, the display dims automatically to conserve power. You can use the brightness controls - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 36
Muting the speakers Your notebook also provides ways to mute output regardless of what the notebook is doing. To mute the remove a CD or DVD Do not remove a CD or DVD while the notebook is reading it. Otherwise, the notebook could stop responding and you could lose data. Before opening the drive - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 37
down until the disk snaps onto the spindle. -or- Remove the disk. 3. Slide the tray back into the drive to close it. If the notebook loses power, you can manually open the drive: • Insert a pin or straightened paper clip into the emergency eject hole on the drive door to open it. Reference Guide 37 - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 38
be hard-coded on the DVD drive, and will be permanent. Your HP warranty does not cover the expense of correcting this situation. Refer to the help for your DVD player software for details about setting region codes. The DVD player in your notebook performs to high and advanced specifications. It - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 39
To create or copy CDs If your notebook came with a CD-RW or DVD/CD-RW drive, it also includes software that lets you copy or Player. You can also use Windows Explorer to create data CDs using a CD-RW or DVD/CD-RW drive. If you need to install the CD-RW software, run Setup on the software CD. - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 40
notebook from unauthorized access by setting up password protection through Windows. This provides protection when the notebook Power Options. 4. On the Advanced tab, select the option to prompt for a password when the notebook notebook includes a built-in connector you can use to secure the notebook - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 41
if you use the Internet. Your notebook includes Norton AntiVirus software. If this software is not already installed, install it as follows: 1. Click Start, All Programs, Norton AntiVirus, Install Norton AntiVirus. 2. Follow the instructions as they appear on the screen. Once installed, you can get - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 42
give your notebook the adjustability and comfort features of a desktop unit. More information on how to prepare your workspace environment and set up your HP equipment is available in Working in Comfort, which is preloaded on the hard disk in the HP Library (click Start, Help and Support, HP Library - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 43
Working in Comfort with a Notebook PC Using your notebook computer • Position the notebook so your wrists and hands are in a neutral position. Your wrists should be as straight as possible and should not have to bend sideways or more than 10 degrees up or down. Your HP notebook computer has a built - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 44
over bumpy terrain. • Turn off the notebook or put it on standby or into hibernation before transporting it. This turns off the hard drive. A drop of even a few inches while the hard drive is operating could destroy data or damage the drive. • Carry the notebook in a padded case to protect against - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 45
at www.symantec.com. • Check the notebook's hard disk periodically: click Start, My Computer, AC and battery operation) to the shortest comfortable interval. • Avoid using a screen saver or other software that prevents the notebook from going on standby after a timeout period. If you use a screen - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 46
Basic Operation Taking Care of Your Notebook To clean your notebook You can clean your notebook with a soft cloth dampened with clean water or with water containing a mild then gently wipe the display. • You can clean the keyboard with a vacuum cleaner to remove accumulated dust. 46 Reference Guide - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 47
Batteries and Power Management Reference Guide 47 - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 48
manually" on page 50. How the notebook manages power automatically Your notebook automatically turns off the hard disk and display, goes on standby, and goes into hibernation based on values set in Power Options in Control Panel. Automatic action Turns off hard disk. Turns off the hard disk drive - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 49
restore power by connecting the AC adapter or installing a charged battery, then turn the notebook off and restart it. To set power management the actions the notebook takes when battery power drops to a low or critical level. 4. Click the Hibernate tab, and make sure hibernation support is enabled. - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 50
Batteries and Power Management Managing Power Consumption Power mode Standby Hibernation Off To manage power manually In addition to allowing the notebook to enter its power-saving modes automatically, you can also put it into any of the following three modes whenever you need to. Does this... - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 51
status. The Alarms and Advanced tabs provide additional power-information options. On the battery 1. Remove the battery from the notebook-see page 20. 2. Press the contact pad on the side of the battery. The number of lights that turn on indicates the remaining charge: each light represents 20 - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 52
to make your battery's power last as long as possible. • Connect the AC adapter, especially while using the CD/DVD drive or any external connection such as a PC card, modem, or floppy disk drive. • Set the display brightness to the lowest comfortable level (Fn+F1). • Put the notebook on standby - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 53
, perform this procedure about once a month. Restart the notebook, press F6 when the HP logo appears, and follow the instructions that appear onscreen. The process calibrates the battery, and requires four to five hours to complete. You cannot use the notebook during this process. Reference Guide 53 - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 54
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Modem and Network Connections Reference Guide 55 - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 56
for sending and receiving faxes. Your notebook includes a built-in high-speed V.90/92 modem. This modem allows you to connect to any Internet Service Provider (ISP) that has V.90/92 interoperable modems. Check with your ISP for a list of telephone numbers that support V.90/92. Note that the maximum - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 57
one hour before trying the number again. If you dialed before the hour was up, you would get a message reading "black list." • When using a modem in the Republic of South Africa, you may need to use an external surge protector to prevent damage to your notebook from power surges Reference Guide 57 - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 58
your Internet Service Provider, you can access the Internet only with AOL's own software; you can't use a standard browser such as Internet Explorer. As a result: • You cannot view web sites by clicking on links (such as those in the electronic Reference Guide that link to the HP notebook web site - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 59
ISP information, refer to the Microsoft manual included with your notebook, or to Windows Help and Support. To disconnect from the Internet Once connected in to a network You can use your notebook's modem to dial in to a LAN (local area network) that supports dial-in connections. This gives you access - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 60
modem AT commands, which are specific strings of characters sent to the modem to set up specific conditions. For a list of part of your AOL service. For other ISPs, you can use Outlook Express (included with your notebook) or an e-mail system of your choice. This section includes instructions Guide - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 61
the screen. 4. XP to send and receive faxes with your notebook. To set up Fax Services Before you can use Fax Services, you need to install it. 1. Click Start, Control Panel, Add or Remove Programs. 2. Click Add/Remove Windows Components, select Fax Services, and follow the instructions on the screen - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 62
Console is running in an open or minimized window. New faxes are indicated in the status box in the Fax Console window. To receive a fax manually, do the following: • When a fax call is coming in, click Receive Now in the Fax Console menu bar. To view and print a fax 1. In the - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 63
Connecting to a LAN If your notebook has a LAN port, you connect to a LAN (selected models) 1. Make sure the existing LAN supports Ethernet 10Base-T (10 Mbps) or 100Base-TX (100 Mbps) connections. 2. network. See Windows Help and Support or your Microsoft manual for information about setting up and - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 64
appear to respond more slowly when the notebook is running on battery power. To avoid such problems, connect the notebook's AC adapter whenever you plan to transfer files through the LAN. If AC power is not available, you can instead use the BIOS configuration utility to set I/O Performance to Max - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 65
Add-On Devices Reference Guide 65 - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 66
Add-On Devices Connecting PC Cards Connecting PC Cards CAUTION The notebook's PC card slot expands the notebook's data storage and communication capabilities, and supports standard Type I, II, and III PC cards (PCMCIA and CardBus). Do not remove a PC card while the notebook is reading or writing - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 67
the HP Notebook web site (www.hp.com/notebooks). In some circumstances, your notebook's advanced power-saving features can cause file transfers through a PC card to appear to respond more slowly when the notebook is running on battery power. To avoid such problems, connect the notebook's AC adapter - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 68
before using it. This might include setting switches so the equipment will operate properly with your notebook and the software you plan to use. 1. IEEE 1394 devices (selected models). 2. USB indicators (selected models). 7. Headphone jack (lime green) and microphone jack (pink). 68 Reference Guide - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 69
the notebook in series-this is called a daisychain connection. If you have problems using a USB device, contact the vendor of the device, and visit the HP notebook web site (www.hp.com/notebooks) for the latest versions of the USB drivers. USB keyboards do not support Fn hot keys. Reference Guide - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 70
directly to the notebook's USB port. If you have questions about the installation, configuration, or general use of your USB floppy disk drive, consult your Reference or Startup Guides or contact the nearest HP Customer Care Center: • Web site: www.hp.com/omnibook/support/index. • United States - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 71
1394 port on the notebook's back panel. Windows automatically recognizes the device. If you have problems making this connection, contact the device manufacturer and the HP Business Store web site (www.hp.com/go/bizsupport) for the latest version of the driver for the device. Reference Guide 71 - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 72
, external monitor, both. • Click Start, All Programs, Hewlett-Packard, Notebook, HP Display Settings, HP Display Settings. To adjust monitor resolution 1. Click Start, Control Panel, Appearance and Themes, Display. 2. On the Settings tab, adjust the Screen area. To use dual display mode You can - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 73
on the back of the notebook. 5. Connect the monitor to a power source and turn it on. 6. Press the power button to turn on the notebook. Windows automatically detects the second monitor and attempts to load the proper display driver. Follow the onscreen instructions. 7. Click Start, Control Panel - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 74
Off Computer, Turn Off. 2. Important: unplug the AC adapter (if present) and remove the notebook's battery. 3. On the bottom of the notebook, loosen the screw holding the RAM cover (the cover retains the screw), and remove the cover. 4. Insert the RAM module into the connector at about a 30° angle - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 75
Devices Installing Additional RAM 5. Replace the RAM cover. 6. Reinstall the notebook's battery. To remove a RAM expansion module 1. Turn off the notebook: click Start, Turn Off Computer, Turn Off. 2. Important: unplug the AC adapter (if present) and remove the notebook's battery. 3. On the bottom - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 76
procedure. 1. Unplug the AC adapter, if present, and remove the notebook's battery. 2. Remove both hard drive retaining screws from the bottom of the notebook. Important 3. Pull the hard drive out of the notebook. 4. Carefully slide the new drive into the hard drive compartment. Press firmly to - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 77
the holder and drive case, then remove the drive from the holder. 2. Insert the drive into the holder, then reinstall all four screws into the holder and drive case. To prepare a new hard disk drive When you install a new hard disk drive, you must prepare it to work with your notebook by installing - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 78
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Troubleshooting and Maintenance Reference Guide 79 - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 80
site (www.hp.com/go/bizsupport). • Test your notebook by running the e-DiagTools test program-see "Testing the Hardware" on page 100. • Contact your dealer or Hewlett-Packard-see "To contact HP for support or service" on page 110. Please have your notebook with you when you call. 80 Reference Guide - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 81
and Maintenance Troubleshooting Techniques Audio problems If sound is not audible • Press Fn+ the PC card detection beep(s) at startup are very loud and volume cannot be adjusted • Download the latest audio driver from the technical support area of the HP notebook web site (www.hp.com/notebooks). - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 82
Troubleshooting Techniques CD and DVD problems If you can't boot from a CD in the CD/DVD drive • Make sure the CD is bootable, such as the Recovery CDs. • Make sure the CD/DVD drive is selected as the boot device-see "To change the boot device" on page 30. • Restart the notebook. • Test the CD/DVD - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 83
region code will be hard-coded on the DVD drive, and will be permanent. Your HP warranty does not cover the expense of correcting this situation. Refer to the help for your DVD player software for details about setting region codes. If the DVD movie doesn't fill the screen • Each side of a double - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 84
and Maintenance Troubleshooting Techniques Display problems If the notebook is on, but the screen is blank • Move part of the Windows desktop is not visible and you have to scroll down to see the taskbar, or if the desktop does not fill the entire display and has a black page 100. 84 Reference Guide - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 85
To contact HP for support or service" on page 110. We expect that over time the industry will continue to produce displays with fewer inherent cosmetic imperfections, and we will adjust our HP guidelines as these improvements are implemented. Floppy disk drive problems If a floppy drive connected to - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 86
and Maintenance Troubleshooting Techniques Hard disk drive problems If the notebook's hard drive doesn't spin • Make sure the notebook has power. If necessary, connect the AC adapter, and make sure it is plugged securely into a power source and into the back of the notebook. If the hard disk makes - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 87
numbers make sure Num Lock is on. • Make sure the embedded Keypad Lock (Fn+F8) is on-or that you press and hold the Fn key to temporarily access the embedded keypad. If a special feature on a USB mouse doesn't work • Make sure you installed any drivers included with the mouse. • Restart the notebook - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 88
Use the networking problems troubleshooter in Windows Help and Support. • Click Check with your network administrator. If the notebook stops responding after booting • Check whether you AC adapter. • Use the BIOS configuration utility to set I/O Performance to Max I/O Performance- see "To run the BIOS - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 89
the battery's operating time by disabling the notebook's standby and hibernate timeouts.) Memory problems If a message says you are out of memory • Make sure drive C is not running low on free space. • Use the memory troubleshooter in Windows Help and Support. • If you are having memory problems - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 90
. If necessary, contact your telephone company about fixing this type of problem. (If you're dialing internationally, line noise can be difficult to eliminate.) • If you have call-waiting, disable it-see Windows Help and Support, and contact your telephone company for information. If the modem doesn - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 91
). It's possible that service may be unavailable temporarily or that your settings are incorrect. • Restart your notebook and attempt another connection. • Download the latest modem driver from the technical support area of the HP notebook web site www.hp.com/notebooks. • Run the modem diagnostics - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 92
Troubleshooting you've selected the fax printer. • Try turning off power management features temporarily. If the modem clicks repeatedly but doesn for a data line. • Check all cables and connections. One-Touch button problems If One-Touch buttons are not working properly • Make sure the items Guide - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 93
to the USB port. • Use the modem troubleshooter (under Networking problems) in Windows Help and Support. • Check the modem settings: click Start, Control Panel, Printers and Other Hardware, Phone and Modem Options. • Disable the notebook's internal modem: 1. Click Start, Control Panel, Performance - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 94
the Hardware" on page 100. PC card (PCMCIA) problems If the notebook doesn't recognize a PC card • Make sure the card is fully inserted in the bottom slot. • Remove and reinsert the PC card. • Restart the notebook. • Check the HP Business Support web site (www.hp.com/go/bizsupport) for information - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 95
see "To run the BIOS configuration utility" on page 102. (This significantly reduces the battery's operating time by disabling the notebook's standby and hibernate timeouts.) Performance problems For best performance with Windows XP, your notebook should have at least 128 MB of memory (RAM). If the - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 96
-see "To reset your notebook" on page 29. Power and battery problems If the notebook turns off immediately after it turns on • Battery power is probably extremely low. Connect the AC adapter or insert a newly charged battery. If the notebook keeps beeping • The notebook beeps repeatedly when the - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 97
or two old, you may need to replace the battery. • Heavy modem use or PC card use can affect battery operating time. • The battery gauge may need to be calibrated. Restart the notebook, press F6 when the HP logo appears, and follow the instructions that appear onscreen. This process calibrates the - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 98
't respond, remove the battery and AC adapter, and remove any PC card. Then reset the notebook using the system-off switch on the bottom of the notebook, replace the battery and connect the AC adapter, and turn on the notebook by pressing the power button. • If you still get no response, call HP for - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 99
Troubleshooting Techniques If the notebook won't boot from battery power • Make sure the battery is properly inserted and fully charged. Check the battery's charge by clicking the power icon in the taskbar, or using Power Options in Control Panel. • If available, try another battery. If the notebook - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 100
notebook. The notebook reboots when you exit e-DiagTools. To run the e-DiagTools diagnostic tests 1. Restart the notebook: click Start, Turn Off Computer, Restart. 2. When the HP tests, press F4 and then F7 to view the Support Ticket. Press Esc and then F3 to exit. 8. Optional: run the advanced tests - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 101
window and enter the settings recommended by your support agent. e-DiagTools for Windows can also update the version of e-DiagTools on your notebook's hard disk. In e-DiagTools for Windows, use the e-DiagTools menu. If you have trouble running e-DiagTools from the hard disk, you can also run it from - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 102
Troubleshooting and Maintenance Configuring Your Notebook Configuring Your Notebook Startup Menu Date and Time To run the BIOS configuration utility The BIOS (Basic Input and Output System) configuration utility enables you to make changes to the notebook's system configuration and tailor its - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 103
to change the order. If the notebook has more than one device in a category, you can select the one scanned. Internal LAN appears in the list only if a built-in LAN is present-it provides diskless boot from a network server. 1. Hard Disk 2. CD-ROM/DVD 3. Diskette A 4. Internal LAN Saves changes - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 104
also provide Windows drivers specific to your notebook that you can use to configure a custom system. You can find drivers in these locations: • On your notebook's hard drive under C:\hp\drivers. • On the Recovery CDs under \hp\drivers. • On the HP Business Support web site (www.hp.com/go/bizsupport - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 105
Troubleshooting and Maintenance Reinstalling and Updating Software 4. Turn on or restart the notebook. If the notebook is on, click Start, Turn Off Computer, Restart. 5. When the HP logo appears, press Esc to display the Boot menu. 6. Use the arrow keys to select the CD-ROM/DVD drive as the boot - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 106
. 2. Remove any PC card. 3. Connect the AC adapter. 4. Connect any cables or equipment needed to connect to the Internet. 5. Click Start, All Programs, Hewlett-Packard, Notebook, HP e-DiagTools, e-DiagTools for Windows. 6. Click Update, select Download New and click OK. Follow the instructions that - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 107
provides drivers for other versions of Microsoft Windows, in case you decide to install a different version of Windows. • Download the latest drivers for your notebook from the HP Business Support web site (www.hp.com/go/bizsupport). Follow the instructions included with the drivers. Reference Guide - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 108
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HP Service and Support Reference Guide 109 - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 110
). During the free assistance period, HP will assist with questions on these topics: • Applications and operating systems included with your notebook. • HP-described operation environments and conditions. • HP accessories, HP upgrades, and basic operation and troubleshooting. 110 Reference Guide - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 111
list of phone numbers. If your HP notebook product is not normally sold by HP in the country of use, you must call a Customer Care Center that supports your notebook model. Currently, service and support assistance is provided only in the following countries: Pavilion Notebooks (limited to the - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 112
provide you with repair processes. Warranty service may include the cost of shipping, handling, duties, taxes, freight, or fees to or from the service location. HP Pavilion notebooks have regional support and service in selected countries. Currently, HP Pavilion notebook PCs are supported only in - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 113
following before you send your notebook for service: • PC cards. • AC adapter and power cord. • Any removable media, such as CDs, DVDs, or floppy disks. • Any hardware not involved in the problem and not requested for repair. 3. When sending your notebook to Hewlett-Packard, please use the original - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 114
HP Service and Support Hewlett-Packard Limited Warranty Statement Hewlett-Packard Limited Warranty Statement 1. HP warrants to you, the end-user customer, that HP hardware, accessories, and supplies will be free from defects in materials and workmanship after the date of purchase, for the period - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 115
HP Service and Support Hewlett-Packard Limited Warranty Statement 6. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 116
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Reference Information Reference Guide 117 - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 118
shown below are subject to change. For the latest specifications, go to the HP notebook web site (www.hp.com/notebooks). Note Technology codes identify different models of a notebook PC. These two-letter codes are found near the serial number on the bottom of the notebook. 118 Reference Guide - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 119
+ VT8231. 133-MHz SDRAM (PC133). Maximum memory upgrade to 1 GB by two 512-MB SODIMM (144-pin/3.3 V) modules in two 1.25-in slots. 9.5-mm, 2.5-in hard disk drive. DVD-ROM, 12.7mm OR DVD/CD-RW, 12.7 mm. 14.1-in XGA (1024x768) TFT LCD. 15.1-in XGA (1024x768) TFT LCD. Integrated AGP, 3D embedded in VIA - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 120
Information Modem Reference Information Note If your notebook has a built-in modem, you Re-execute command (not preceded by AT). Dial modifier: 0-9, A-D =DTMF digits; L=redial last number; P=pulse dialing; T=tone dialing; W=wait for dial tone; * ("star"); # ("pound sign"); 120 Reference Guide - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 121
not disconnect if V.42bis is not negotiated by remote modem as specified by a. c sets maximum number of dictionary entries (2048) that should be negotiated. d sets maximum string length (32 bytes) to size of history buffer to be negotiated in receive direction (default=4096). Reference Guide 121 - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 122
model. Report modem version, revision, or date. Transmit text identifying the device. Report modem model serial number. Set operation of local flow control between DTE and modem. n =method DTE uses to control data next connection, then select startup procedure defined by +PQC. 122 Reference Guide - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 123
connection. Enable reporting of modulation connection (+MCR: and +MRR: are transmitted) (default). Enable reporting of modulation connection (+MCR: and Receive Rate Only: are transmitted). Reference Guide 123 - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 124
fax auto answer: 0=disable (default), 1=enable. 0=disable adaptive reception (default), 1=enable. Set loss-of-carrier delay in units of 100 ms (n=0 to 255). Set active service class: 0=data mode (default), 1=Fax Class 1, 1.0= modem. Report modem manufacturer. Report modem model. 124 Reference Guide - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 125
. Disable (a=0) or enable (a=1) speakerphone. Set beep duration (1 to 500 x 0.01 sec). Start voice transmission and reception. Send voice tones. Start voice transmission. AT* Commands *B Display black-listed numbers. *D Display delayed numbers. Reference Guide 125 - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 126
Conexant) Register S0 S1 S2 S3 S4 S5 S6 S7 S8 S10 S11 S12 S18 S29 S30 S46 Function Number of rings to auto-answer. Ring counter. Escape character. Line termination character. Response formatting character. Command TONE BUSY NO ANSWER DELAYED BLACKLISTED FAX DATA LINE IN USE 126 Reference Guide - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 127
power cords listed below. To purchase a power cord (including one for a country not listed below) or a replacement AC adapter, contact your local Hewlett-Packard dealer or Sales office. For any power cord A) 250 Vac (2.5 A) 250 Vac (2.5 A) HP Part Number 8120-6313 8120-6314 8120-8699 8120-6312 8120 - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 128
the battery that came with your notebook, or an HP-approved replacement- see "To buy accessories" on page 13. • To avoid risk of fire, burns, or damage to your battery, do not allow a metal object to touch the battery contacts. • Do not disassemble the battery. There are no serviceable parts inside - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 129
Reference Information Safety Information Laser safety The CD-ROM and DVD drives used with the HP notebook PC are certified as Class 1 laser devices according to the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard and International Standards IEC 825 / IEC 825-1 ( - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 130
modifications to the computer not expressly approved by Hewlett-Packard could void the authority to operate the HP notebook PC in these regions. U.S.A. This computer has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 131
Alto, CA 94304, U.S.A. +1 (650) 857-1501 declares that the product Trade name: Product name: Model Number(s): Hewlett-Packard Company Notebook PC Pavilion ZE1000 series Notebook PC complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 132
- HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 133
adapter, 14 B battery best use of, 53 charge light, 51 charging, 52 checking status, 51 installing, 22 low power warning, 52 maintaining capacity, 53 operating time, 52, 53, 96 recharging, 22 removing, 22 safety, 128 saving power, 52, 53. See Reference Guide status light, 19 troubleshooting, 96 BIOS - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 134
, 44 checking, 45 holder, 77 protecting, 44 replacing, 76 , 20 troubleshooting, 86 Utility partition, 75, 76 hardware testing, 100 Hewlett-Packard support, 80 hibernation (power mode) enabling, 49 entering, 28, 50 low battery, 52 power status light, 19, 20 resuming from, 48, 50 timeout, 28 timeouts - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 135
display, 45 notebook, 48, 49, 97 touch pad configuring, 31 troubleshooting, 87 using, 30, 31 troubleshooting audio, 81 battery, 96 CD-ROM drive, 82 display, 84 DVD drive, 82 floppy disk drive, 85 hard disk drive, 86 HP Instant Support, 80 information sources, 80 keyboard, 87 LAN, 88 memory, 89 - HP Pavilion xf335 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 136
136 Reference Guide
HP Notebook PC
Reference Guide