HP ProDesk 600 G4 Micro Maintenance and Service Guide - Page 99

POST numeric codes and text messages, the Management Engine ME BIOS Extensions

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Control panel message 008-Microcode Patch Error 009-PMM Allocation Error during MEBx Download 00A-Product Information Not Valid 00B-MEBx Module did not checksum correctly 00C-PMM Deallocation Error during MEBx Cleanup 00D-Setup Error during MEBx Execution Description Recommended action RTC (real-time clock) battery may need to be replaced. the problem persists, replace the RTC battery. See the Removal and Replacement section for instructions on installing a new battery. Processor is not supported by the BIOS. 1. Upgrade BIOS to proper version. 2. Change the processor. Memory error during POST execution of the Management Engine (ME) BIOS Extensions option ROM. 1. Reboot the computer. 2. Unplug the power cord, re-seat the memory modules, and reboot the computer. 3. If the memory configuration was recently changed, unplug the computer, restore the original memory configuration, and reboot the computer. 4. If the error persists, replace the system board. The product information programmed into the system board is missing or invalid. Use Computer Setup to update this information. Memory error during POST execution of the Management Engine (ME) BIOS Extensions option ROM. 1. Reboot the computer. 2. Unplug the power cord, re-seat the memory modules, and reboot the computer. 3. If the memory configuration was recently changed, unplug the power cord, restore the original memory configuration, and reboot the computer. 4. If the error persists, replace the system board. Memory error during POST execution of the Management Engine (ME) BIOS Extensions option ROM. 1. Reboot the computer. 2. Unplug the power cord, re-seat the memory modules, and reboot the computer. 3. If the memory configuration was recently changed, unplug the power cord, restore the original memory configuration, and reboot the computer. 4. If the error persists, replace the system board. MEBx selection or exit resulted in a setup failure. 1. Reboot the computer. 2. Unplug the power cord, re-seat the memory modules, and reboot the computer. 3. If the memory configuration was recently changed, unplug the power cord, restore the original memory configuration, and reboot the computer. 4. If the error persists, replace the system board. POST numeric codes and text messages 91

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Control panel message
Description
Recommended action
RTC (real-time clock) battery may need to
be replaced.
the problem persists, replace the RTC battery.
See the Removal and Replacement section for
instructions on installing a new battery.
008–Microcode Patch Error
Processor is not supported by the BIOS.
1.
Upgrade BIOS to proper version.
2.
Change the processor.
009–PMM Allocation Error during MEBx
Download
Memory error during POST execution of
the Management Engine (ME) BIOS Extensions
option ROM.
1.
Reboot the computer.
2.
Unplug the power cord, re-seat
the memory modules, and reboot
the computer.
3.
If the memory configuration was recently
changed, unplug the computer, restore
the original memory configuration, and
reboot the computer.
4.
If the error persists, replace the system
board.
00A-Product Information Not Valid
The product information programmed into
the system board is missing or invalid.
Use Computer Setup to update this information.
00B-MEBx Module did not checksum correctly
Memory error during POST execution of
the Management Engine (ME) BIOS Extensions
option ROM.
1.
Reboot the computer.
2.
Unplug the power cord, re-seat
the memory modules, and reboot
the computer.
3.
If the memory configuration was recently
changed, unplug the power cord, restore
the original memory configuration, and
reboot the computer.
4.
If the error persists, replace the system
board.
00C-PMM Deallocation Error during MEBx
Cleanup
Memory error during POST execution of
the Management Engine (ME) BIOS Extensions
option ROM.
1.
Reboot the computer.
2.
Unplug the power cord, re-seat
the memory modules, and reboot
the computer.
3.
If the memory configuration was recently
changed, unplug the power cord, restore
the original memory configuration, and
reboot the computer.
4.
If the error persists, replace the system
board.
00D-Setup Error during MEBx Execution
MEBx selection or exit resulted in a setup failure.
1.
Reboot the computer.
2.
Unplug the power cord, re-seat
the memory modules, and reboot
the computer.
3.
If the memory configuration was recently
changed, unplug the power cord, restore
the original memory configuration, and
reboot the computer.
4.
If the error persists, replace the system
board.
POST numeric codes and text messages
91