HP ProLiant DL980 DL980 G7 User Installation Guide - Page 100

Unsupported component installed, Improperly seated or faulty internal or external component

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NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes: • Improperly seated or faulty internal or external component • Unsupported component installed • Redundancy failure • System overtemperature condition Item 1 2 3 4 5 6 7 8 Refer to "Management agents (on page 80)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • "Integrated Management Log (on page 82)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • "Event list error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) "Component identification ("Server component identification" on page 7)" System Management Homepage (https://localhost:2381) "Power-on problems flowchart ("Server power-on problems flowchart" on page 93)" • "Smart Array SCSI Diagnosis feature" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • Server maintenance and service guide, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/platforms) • "HP contact information (on page 114)" "HP Insight Diagnostics (on page 81)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • "Hardware problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • Server maintenance and service guide, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/platforms) Troubleshooting 100

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Troubleshooting 100
NOTE:
For the location of server LEDs and information on their statuses, refer to the server
documentation.
Possible causes:
•
Improperly seated or faulty internal or external component
•
Unsupported component installed
•
Redundancy failure
•
System overtemperature condition
Item
Refer to
1
"Management agents (on page
80
)" or in the
HP ProLiant Servers
Troubleshooting Guide
located on the Documentation CD or on the HP
website (
)
2
•
"Integrated Management Log (on page
82
)" or in the
HP ProLiant
Servers Troubleshooting Guide
located on the Documentation CD or
on the HP website (
)
•
"Event list error messages" in the
HP ProLiant Servers
Troubleshooting Guide
located on the Documentation CD or on the
HP website (
)
3
"Component identification ("
Server component identification
" on page
7
)"
4
System Management Homepage (
https://localhost:2381
)
5
"Power-on problems flowchart ("
Server power-on problems flowchart
"
on page
93
)"
6
•
"Smart Array SCSI Diagnosis feature" in the
HP ProLiant Servers
Troubleshooting Guide
located on the Documentation CD or on the
HP website (
)
•
Server maintenance and service guide, located on the
Documentation CD or the HP website
(
)
•
"HP contact information (on page
114
)"
7
"HP Insight Diagnostics (on page
81
)" or in the
HP ProLiant Servers
Troubleshooting Guide
located on the Documentation CD or on the HP
website (
)
8
•
"Hardware problems" in the
HP ProLiant Servers Troubleshooting
Guide
located on the Documentation CD or on the HP website
(
)
•
Server maintenance and service guide, located on the
Documentation CD or the HP website
(
)