HP ProLiant DL980 DL980 G7 User Installation Guide - Page 96

POST problems flowchart, Faulty KVM device

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POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device. • Server completes POST with errors Possible problems: • Improperly seated or faulty internal component • Faulty KVM device • Faulty video device Item 1 2 3 4 5 6 7 8 Refer to "POST error messages and beep codes (on page 101)" "Video problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) KVM or iLO3 documentation "Loose connections (on page 89)" "Symptom information (on page 88)" Server maintenance and service guide, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/platforms) "Port 85 and iLO messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) 9 • "Hardware problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • Server maintenance and service guide, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/platforms) 10 • "Server information you need" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • "Operating system information you need" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) Troubleshooting 96

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Troubleshooting 96
POST problems flowchart
Symptoms:
•
Server does not complete POST
NOTE:
The server has completed POST when the system attempts to access the boot device.
•
Server completes POST with errors
Possible problems:
•
Improperly seated or faulty internal component
•
Faulty KVM device
•
Faulty video device
Item
Refer to
1
"POST error messages and beep codes (on page
101
)"
2
"Video problems" in the
HP ProLiant Servers Troubleshooting Guide
located on the Documentation CD or on the HP website
(
)
3
KVM or iLO3 documentation
4
"Loose connections (on page
89
)"
5
"Symptom information (on page
88
)"
6
Server maintenance and service guide, located on the Documentation
CD or the HP website
(
)
7
"Port 85 and iLO messages" in the
HP ProLiant Servers Troubleshooting
Guide
located on the Documentation CD or on the HP website
(
)
8
"General memory problems are occurring" in the
HP ProLiant Servers
Troubleshooting Guide
located on the Documentation CD or on the HP
website (
)
9
•
"Hardware problems" in the
HP ProLiant Servers Troubleshooting
Guide
located on the Documentation CD or on the HP website
(
)
•
Server maintenance and service guide, located on the
Documentation CD or the HP website
(
)
10
•
"Server information you need" in the
HP ProLiant Servers
Troubleshooting Guide
located on the Documentation CD or on the
HP website (
)
•
"Operating system information you need" in the
HP ProLiant Servers
Troubleshooting Guide
located on the Documentation CD or on the
HP website (
)