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HP Scanjet 3970 HP Scanjet 2400, 3670, 3690, and 3970 digital flatbed scanners - Page 27

phone support in Europe, Middle East, and Africa, Middle East/Africa

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product support phone support in Europe, Middle East, and Africa HP Customer Care Center phone numbers and polices may change. Visit the following website to check the details and conditions of phone support in your country/region: www.hp.com/support. Algeria +213 (0) 61 56 45 43 Austria +43 (0) 0820 87 4417 Bahrain 800 728 Belgium 070 300 005 (Dutch) 070 300 004 (French) Czech Republic +42 (0) 2 6130 7310 Denmark +45 70202845 Egypt 02 532 5222 Finland +358 (0)203 66 767 France +33 (0) 8 92 69 60 22 (Euro 0.34/min) Germany 0180 5652 180 (Euro 0.12/min) Greece +30 10 60 73 603 Hungary +36 (0) 1 382 1111 Ireland +353 (0) 1 662 5525 Israel +972 (0) 9 830 4848 Italy +39 (0)848 800 871 Luxembourg 900 40 006 (French) 900 40 007 (German) Middle East/Africa +44 (0) 207 512 52 02 Morocco +212 224 04747 Netherlands 0900 2020165 (Euro 0.10 per minute) Norway 815 62 070 Poland +48 22 865 98 00 Portugal +351(0) 808 201 492 Saudi Arabia 800 897 14440 Slovakia +421 2 6820 8080 South Africa 086 000 1030 (RSA) +27-11 258 9301 (Outside RSA) Spain +34 902 010 059 Sweden +46 (0) 77-120 4765 user's manual 22

Section	Page
contents	5
where do I find…?	6
where do I find information about…?	6
where do I find documentation?	7
how to use the scanner	8
front panel overview	8
transparent materials adapter (TMA) overview	8
scanning overview	9
scan from the front panel buttons	9
scan from the hp director	9
scan from other applications	9
scanning with high resolutions	9
scan pictures and documents	10
print copies	11
share a scanned item with friends and family using HPInstantShare	11
create a photo show and save it on CD	12
change settings	13
change settings from the hp director	13
turn preview image on or off	13
enable instant scanning	13
select picture or document	13
care and maintenance	14
clean the scanner glass	14
clean the TMA	14
scanner installation or setup problems	14
check your computer	14
use a valid folder	14
check the cables	15
scanner initialization problems	15
reset the scanner	15
run the repair utility	16
frequently asked questions	16
how do I test my scanner hardware if I think there may be a problem?	16
how do I turn off the lamp?	16
how do I turn off the scanner?	16
how do I resolve issues with scanning documents or text?	17
troubleshooting	17
scan from the transparent materials adapter (TMA)	18
scan slides	18
scan negatives	20
warranty	22
hewlett-packard limited warranty statement	22
regulatory information	23
environmental stewardship program	23
protecting the environment	23
energy consumption	23
plastics	23
disassembly/end of life	24
product restricted material	24
recycling materials	24
product support	25
accessibility website	25
hp scanjet website	25
support process	25
phone support in the United States	26
phone support in Europe, Middle East, and Africa	27
other phone support worldwide	28
upgraded warranty options	29
appendix a – product specifications and options	30
scanner specifications	30
transparent materials adapter (TMA) specifications	31
environmental specifications for the scanner and TMA	31