8 Administration
..........................................................................................
82
User Account (Administration)
..................................................................................................
82
Security (Administration)
..........................................................................................................
83
Date & Time (Administration)
....................................................................................................
85
Housekeeping (Administration)
.................................................................................................
87
Shutdown (Administration)
.......................................................................................................
88
Software (Administration)
.........................................................................................................
88
Support (Administration)
..........................................................................................................
91
Backup & Restore (Administration)
.............................................................................................
93
License (Administration)
...........................................................................................................
94
9 Restore processes with replication
...............................................................
96
Recovering a Source Appliance (Virtual Tape devices)
.................................................................
96
Reverse replication using the wizard
.....................................................................................
96
Promoting a Target Library over the WAN using iSCSI
..........................................................
100
Promoting a target library using colocation
.........................................................................
101
Recovering a Source Appliance (NAS shares)
...........................................................................
104
Reverse replication using the wizard
...................................................................................
104
Promoting a Target Share over the WAN using NAS
............................................................
107
Promoting a Target Share using colocation
..........................................................................
108
10 Restore processes without replication
.......................................................
111
Restore scenarios
..................................................................................................................
111
Restoring single files
..............................................................................................................
111
Restore and deduplication
.....................................................................................................
111
Reconnecting to the to iSCSI VTL devices after host failure
..........................................................
112
11 Understanding LEDs
..............................................................................
115
HP D2D4324/4312 Backup System
.........................................................................................
115
HP D2D4112/4106 Backup System
..........................................................................................
116
HP D2D2502/2504 Backup System
........................................................................................
117
Hot-plug drive LEDs
...............................................................................................................
118
Fibre Channel card LEDs
.......................................................................................................
119
Capacity upgrade kit LEDs
.....................................................................................................
119
12 Hardware monitoring
............................................................................
121
Resolving problems
...............................................................................................................
122
13 Troubleshooting
....................................................................................
125
Connecting to the StoreOnce Backup System from the backup application
....................................
125
Connecting to the network
.....................................................................................................
125
Using the 10Gb ports (HP D2D4300 Series only)
.....................................................................
126
Performance
.........................................................................................................................
126
Web Management Interface errors and warnings
.....................................................................
127
Power On/Off Problems
........................................................................................................
128
Cannot connect to Web Management Interface
........................................................................
129
NFS State handle error
..........................................................................................................
129
Cannot authenticate an iSCSI session
......................................................................................
130
Diagnostic Fibre Channel device
.............................................................................................
130
If the HP StoreOnce Backup System runs out of disk space
.........................................................
130
Cannot access a storage shelf (HP D2D4100 and 4300 Series Backup Systems)
...........................
131
If backup or replication fails
...................................................................................................
131
Recovering Devices that have ‘failed to start’ or have become read-only
.......................................
132
StoreOnce Backup System configuration problems
.....................................................................
134
Upgrade licenses
..................................................................................................................
134
Replacement of hardware
......................................................................................................
134
Upgrades to component parts
................................................................................................
135
4
Contents