HP StoreOnce D2D4324 HP StoreOnce VSA user guide (TC458-96002, July 2013) - Page 116
Support Ticket, To modify the Support Ticket configuration
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Support Ticket The Support Ticket page provides information about the Support Ticket configuration. Information about support tickets that have been generated is found under the Data Collection topic. See Data collection (page 117). To modify the Support Ticket configuration Click Modify, make the required changes and click OK. Table 36 Support ticket parameters Name Automatic data collection enabled Number of data sets to be retained Sending configuration by email enabled SMTP server Description Shows whether data collection for a system crash is enabled or not. This is the retention policy. The number denotes the number of previously collected tar files to be retained in each node. After each data collection, a zip file containing specified StoreOnce and system command outputs representing the appliance configuration may be sent. This can be enabled or disabled. SMTP server to send the configuration information 116 Device Configuration
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