HP StoreOnce D2D4324 HP StoreOnce VSA user guide (TC458-96002, July 2013) - Page 117

Data collection, Collect Data

Page 117 highlights

Table 36 Support ticket parameters (continued) Name Description From Email ID from which the configuration email will be sent To Email ID to which configuration will be sent Data collection This page provides a log of data collections that have been generated. You can collect a log, download it and delete it from this page. Table 37 Data collection parameters Name Name Description State Date Initiator Size Description The name assigned to a data collection. Description of data collection. The state of the data collection. A collection process can be in one of the following states: COLLECTING, COLLECTED, PARTIALLY_COLLECTED, PACKAGING, DELETING, DOWNLOADED or FAILED Timestamp when the data was collected. The initiator of data collection. A collection can be invoked manually or automatically during a system crash. The size of the data collection. Collect Data Use this dialog to invoke a new log collection. This operation collects data such as log files and system command output. The data is collated in a tar file that is assigned a name. Once collected, use the Download button to get the collected data. NOTE: This operation may take some time. The equivalent StoreOnce CLI command is support create ticket. Support Ticket 117

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133

Table 36 Support ticket parameters
(continued)
Description
Name
Email ID from which the configuration email will be sent
From
Email ID to which configuration will be sent
To
Data collection
This page provides a log of data collections that have been generated. You can collect a log,
download it and delete it from this page.
Table 37 Data collection parameters
Description
Name
The name assigned to a data collection.
Name
Description of data collection.
Description
The state of the data collection. A collection process can be in one of the following states:
COLLECTING, COLLECTED, PARTIALLY_COLLECTED, PACKAGING, DELETING,
DOWNLOADED or FAILED
State
Timestamp when the data was collected.
Date
The initiator of data collection. A collection can be invoked manually or automatically
during a system crash.
Initiator
The size of the data collection.
Size
Collect Data
Use this dialog to invoke a new log collection. This operation collects data such as log files and
system command output. The data is collated in a
tar
file that is assigned a name. Once collected,
use the
Download
button to get the collected data.
NOTE:
This operation may take some time.
The equivalent StoreOnce CLI command is
support create ticket
.
Support Ticket
117