HP StoreOnce D2D4324 HP StoreOnce VSA user guide (TC458-96002, July 2013) - Page 5

Events, Troubleshooting, Glossary, About this guide, Index, Configuring Support Ticket options

Page 5 highlights

Support Ticket...116 Data collection...117 Collect Data...117 Delete data collection 118 11 Events 119 To delete events from the log 119 12 Troubleshooting 121 Accessing the CLI...121 Software update process...121 Update process...122 Pulling a Support Ticket...123 Configuring Support Ticket options 123 Data collection...124 Multiple users...125 Connecting to the StoreOnce Backup system from the backup application 125 Performance...125 Cannot authenticate an iSCSI session 126 If the HP StoreOnce Backup system runs out of disk space 126 If backup or replication fails 126 Catalyst troubleshooting...127 StoreOnce Backup system configuration problems 127 Upgrade licenses...127 Upgrades to component parts 127 Glossary 128 About this guide 129 Index...131 Contents 5

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Support Ticket
......................................................................................................................
116
Data collection
................................................................................................................
117
Collect Data
...............................................................................................................
117
Delete data collection
..................................................................................................
118
11 Events
..................................................................................................
119
To delete events from the log
..................................................................................................
119
12 Troubleshooting
....................................................................................
121
Accessing the CLI
.................................................................................................................
121
Software update process
.......................................................................................................
121
Update process
...............................................................................................................
122
Pulling a Support Ticket
.........................................................................................................
123
Configuring Support Ticket options
.....................................................................................
123
Data collection
................................................................................................................
124
Multiple users
.......................................................................................................................
125
Connecting to the StoreOnce Backup system from the backup application
....................................
125
Performance
.........................................................................................................................
125
Cannot authenticate an iSCSI session
......................................................................................
126
If the HP StoreOnce Backup system runs out of disk space
..........................................................
126
If backup or replication fails
...................................................................................................
126
Catalyst troubleshooting
........................................................................................................
127
StoreOnce Backup system configuration problems
.....................................................................
127
Upgrade licenses
..................................................................................................................
127
Upgrades to component parts
................................................................................................
127
Glossary
..................................................................................................
128
About this guide
........................................................................................
129
Index
.......................................................................................................
131
Contents
5