HP Stream 11-y000 Maintenance and Service Guide - Page 7

9

Backing up, restoring, and recovering

...........................................................................................................

61

Backing up information and creating recovery media

........................................................................................

61

Using Windows tools

.........................................................................................................................

61

Using the HP Cloud Recovery Download Tool to create recovery media (select products only)

.....

61

Restoring and recovery

........................................................................................................................................

62

Restoring, resetting, and refreshing using Windows tools

..............................................................

62

Recovering using HP Recovery media

...............................................................................................

62

Changing the computer boot order

...................................................................................................

62

10

Power cord set requirements

......................................................................................................................

63

Requirements for all countries

............................................................................................................................

63

Requirements for

speciﬁc

countries and regions

................................................................................................

64

11

Recycling

..................................................................................................................................................

66

Index

.............................................................................................................................................................

67

vii

Section	Page
Product description	9
Getting to know your computer	13
Right side	13
Left side	14
Display	15
Keyboard area	16
TouchPad	16
Lights	17
Button and speakers	18
Special keys	19
Action keys	20
Labels	21
Illustrated parts catalog	23
Computer major components	23
Display assembly subcomponents	26
Miscellaneous parts	28
Removal and replacement procedures preliminary requirements	30
Tools required	30
Service considerations	30
Plastic parts	30
Cables and connectors	30
Drive handling	31
Workstation guidelines	31
Equipment guidelines	31
Electrostatic discharge damage	32
Packaging and transporting guidelines	33
Removal and replacement procedures for authorized service provider parts	34
Component replacement procedures	34
Preparation for disassembly	34
Computer feet	34
Keyboard/top cover	36
Speakers	39
RTC battery (select products only)	41
Battery	42
WLAN module	43
Heat sink	45
System board	47
Connector board	50
Power connector	51
Power button board	52
TouchPad board	53
Display assembly	55
Base enclosure	60
Using Setup Utility (BIOS)	61
Starting Setup Utility (BIOS)	61
Updating Setup Utility (BIOS)	61
Determining the BIOS version	61
Downloading a BIOS update	62
Using HP PC Hardware Diagnostics	63
Using HP PC Hardware Diagnostics Windows (select products only)	63
Downloading HP PC Hardware Diagnostics Windows	63
Downloading the latest HP PC Hardware Diagnostics Windows version	64
Downloading HP Hardware Diagnostics Windows by product name or number (select products only)	64
Installing HP PC Hardware Diagnostics Windows	64
Using HP PC Hardware Diagnostics UEFI	64
Starting HP PC Hardware Diagnostics UEFI	65
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive	65
Downloading the latest HP PC Hardware Diagnostics UEFI version	65
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)	65
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)	66
Downloading Remote HP PC Hardware Diagnostics UEFI	66
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version	66
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number	66
Customizing Remote HP PC Hardware Diagnostics UEFI settings	66
Specifications	68
Backing up, restoring, and recovering	69
Backing up information and creating recovery media	69
Using Windows tools	69
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)	69
Restoring and recovery	70
Restoring, resetting, and refreshing using Windows tools	70
Recovering using HP Recovery media	70
Changing the computer boot order	70
Power cord set requirements	71
Requirements for all countries	71
Requirements for specific countries and regions	72
Recycling	74

HP Stream 11-y000 Maintenance and Service Guide - Page 7

Recovering using HP Recovery media, Using Windows tools

Page 7 highlights