HP Surestore 125ex Hewlett-Packard SureStore 125ex Optical Jukebox User&#1 - Page 77

Check that the fan in the front of the jukebox is running or

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3 NEXT PREVIOUS JUMP CONTENTS INDEX OPERATING THE JUKEBOX Table 3-3: Troubleshooting Problem What to do Power to the jukebox failed while a disk was in the drive and did not return to READY after the power came back on Power cycle the jukebox.* If the poweron test is unsuccessful, place the standby/on switch to STANDBY. Do not move the jukebox! Moving the jukebox when there is a disk cartridge inside the drive risks damaging the drive. Call your service representative. No display messages Check that the fan in the front of the jukebox is running (or the fan in the rear on the power supply). If the fans are not running, check that the jukebox is receiving power. See "Jukebox won't power on" previously discussed in this troubleshooting list. If the jukebox is not powering on or if the jukebox is powering on but you do not have display messages, call your service representative. * Before turning power to STANDBY, ensure that the SCSI bus is inactive and will remain inactive while you are troubleshooting. Going to STANDBY in this jukebox while the SCSI bus is active can cause data loss and/or SCSI bus problems. 38

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3
O
PERATING
THE
J
UKEBOX
3
38
NEXT
PREVIOUS
JUMP
CONTENTS
INDEX
Power to the jukebox
failed while a disk was
in the drive and did not
return to
READY
after
the power came back
on
Power cycle the jukebox.*
If the poweron test is unsuccessful, place the standby/on switch
to STANDBY.
Do not move the jukebox!
Moving the jukebox
when there is a disk cartridge inside the drive risks damaging the
drive. Call your service representative.
No display messages
Check that the fan in the front of the jukebox is running (or the
fan in the rear on the power supply). If the fans are not running,
check that the jukebox is receiving power. See “Jukebox won’t
power on” previously discussed in this troubleshooting list.
If the jukebox is not powering on or if the jukebox is powering
on but you do not have display messages, call your service
representative.
* Before turning power to STANDBY, ensure that the SCSI bus is inactive and will remain
inactive while you are troubleshooting. Going to STANDBY in this jukebox while the SCSI
bus is active can cause data loss and/or SCSI bus problems.
Table 3-3: Troubleshooting
Problem
What to do