HP Surestore 125ex Hewlett-Packard SureStore 125ex Optical Jukebox User&#1 - Page 78

You are trying to set an ID that is already in use by either

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3 NEXT PREVIOUS JUMP CONTENTS INDEX OPERATING THE JUKEBOX Table 3-3: Troubleshooting Problem What to do Changed a drive or jukebox ID but the host does not recognize the new ID • Ensure that no other device IDs conflict with the new ID. If you find a conflict, change the ID and reboot the system (or rescan the bus). (If rebooting, see the * note at the bottom of this page.) • Refer to your host adapter documentation for adding devices to a SCSI bus. • Check www.hp.com/support/optical for assistance. • Call your service representative. Changed a drive or You are trying to set an ID that is already in use by either the jukebox ID but the jukebox or by the other drive (in two-drive models). Select jukebox rejected the ID another ID. Forgot your security code • Enter the default password (0 0 0). • If the default password is not accepted, call your service representative. * Before turning power to STANDBY, ensure that the SCSI bus is inactive and will remain inactive while you are troubleshooting. Going to STANDBY in this jukebox while the SCSI bus is active can cause data loss and/or SCSI bus problems. 39

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3
O
PERATING
THE
J
UKEBOX
3
39
NEXT
PREVIOUS
JUMP
CONTENTS
INDEX
Changed a drive or
jukebox ID but the host
does not recognize the
new ID
•
Ensure that no other device IDs conflict with the new ID. If
you find a conflict, change the ID and reboot the system (or
rescan the bus). (If rebooting, see the * note at the bottom of
this page.)
•
Refer to your host adapter documentation for adding
devices to a SCSI bus.
•
Check
www.hp.com/support/optical
for assistance.
•
Call your service representative.
Changed a drive or
jukebox ID but the
jukebox rejected the ID
You are trying to set an ID that is already in use by either the
jukebox or by the other drive (in two-drive models). Select
another ID.
Forgot your security
code
•
Enter the default password (
0 0 0
).
•
If the default password is not accepted, call your service
representative.
* Before turning power to STANDBY, ensure that the SCSI bus is inactive and will remain
inactive while you are troubleshooting. Going to STANDBY in this jukebox while the SCSI
bus is active can cause data loss and/or SCSI bus problems.
Table 3-3: Troubleshooting
Problem
What to do