HP Surestore E Tape Library Model 2/20 HP SureStore E Tape Library Models 2/20 - Page 232

Media Issues, Table D-7, Problem, Solution

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Table D-7 Drives and Media Quantum DLT Drives & Media Media Issues Table D-7 describes situations you may encounter with media and how to resolve them. Media Issues Problem Cannot load tape into drive. Tape has circular wear patterns around the hub. Error message appears: "Drive rejected load of tape" (error code 101, qualifier 65 H). Solution Ensure your media and format type matches your drive type. (See "Using DLT Tape Cartridges" on page D-7.) The drive hub may not be engaging the tape hub properly. Discard the tape and contact your support representative. Retry the operation. If you continue to get this error, replace the tape cartridge. If data recovery is needed, contact your support representative. D-18 Appendix D

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Drives and Media
Quantum DLT Drives & Media
Appendix D
D-18
Media Issues
Table D-7 describes situations you may encounter with media and how to
resolve them.
Table D-7
Media Issues
Problem
Solution
Cannot load tape into drive.
Ensure your media and format
type matches your drive type.
(See
“
Using DLT Tape
Cartridges
”
on page D-7.)
Tape has circular wear patterns
around the hub.
The drive hub may not be
engaging the tape hub properly.
Discard the tape and contact
your support representative.
Error message appears:
“
Drive
rejected load of tape
”
(error code
101, qualifier 65 H).
Retry the operation. If you
continue to get this error, replace
the tape cartridge. If data
recovery is needed, contact your
support representative.