HP Tc2120 HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati
HP Tc2120 - Server - 256 MB RAM Manual
UPC - 808736945332
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- HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 1
HP Server Ultra3 SCSI Host Bus Adapter Installation and Configuration Guide Printed in November 2002 - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 2
Santa Cruz Operation, Inc installs, administers, and troubleshoots LAN servers. Hewlett-Packard Company assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels. Reader Comments HP welcomes your comments on this guide - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 3
Instructions 2 Bus Segments on the HP Ultra3 SCSI Host Adapter 2 Installing the HP Ultra3 SCSI Host Bus Adapter 3 Setting Up SCSI Devices 6 Connecting SCSI Devices 6 HP Ultra3 SCSI Host Adapter Driver Software 9 Preloaded Ultra3 Drivers 9 Embedded Ultra3 Drivers 9 Troubleshooting - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 4
33 Using Driver-specific Parameters 35 Troubleshooting 36 Problems and Solutions 37 Error Messages 37 Driver Error Messages 38 5 Novell NetWare Installation 41 Installing the Driver When Installing NetWare 41 NetWare 5.0/5.1/6.0 41 DOS Drivers for CD-ROM Access 42 Install CD-ROM Drivers on - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 5
52 Error Messages 52 6 Linux Support 57 A Product Specifications 59 B Troubleshooting 63 Troubleshooting Checklist 63 Common Error Messages 63 65 Notice for Canada (Industry Canada 66 D Warranty and Support 69 Hardware Accessories Limited Warranty 69 Hewlett-Packard Hardware Accessories - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 6
Contents vi - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 7
1 Installation and Setup The HP Ultra3 Single Channel SCSI Host Bus Adapter enables you to connect up to 15 SCSI devices-such as hard disk drives, scanners, and CD-ROM drives-to HP Servers with 32-bit or 64-bit PCI expansion slots. You can connect newer Ultra3 and Ultra2 SCSI devices to the two 68 - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 8
instructions can be found in both of the following sources: • The HP Server Operations and Maintenance Guide, on the HP Startup CD-ROM shipped with your HP Server, has a complete chapter on installing and configuring the HP Server. • The HP Server Operations and Maintenance Guide for your HP Server - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 9
Installing the HP Ultra3 SCSI Host Bus Adapter 1. Discharge any static electricity build-up before handling the SCSI host bus adapter by touching a grounded metal object (like the exposed metal parts on the back of your HP Server). WARNING Turn OFF power to the HP Server and disconnect the power - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 10
and 64-bit Expansion Slots 3. Locate an unused 64-bit PCI expansion slot and remove the expansion slot cover. If the HP Server does not have a 64-bit slot, you can install the host adapter in a 32-bit PCI slot. (The expansion slot must be compliant with PCI Rev. 2.1 or higher and must - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 11
and Setup Figure 1-4. Host Bus Adapter Installed in 64-bit Slot HP Servers may have vertical or horizontal expansion slots. Refer to your HP Server manual to locate the PCI slots. NOTE Be careful when inserting the HP Ultra3 SCSI host bus adapter in a PCI slot. Some 32-bit slots will not - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 12
HP Ultra3 SCSI host bus adapter: • Check the SCSI IDs • Set the termination • Connect the power cables Since setup can vary from device to device, always refer to the device's documentation for specific instructions cable itself, must have a terminator installed (or enabled). Terminators must be - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 13
Chapter 1 Installation and Setup LVD SCSI Twisted-Pair Cable Figure 1-5. LVD SCSI Twisted-Pair Cable 3. Plug the internal Ultra3 SCSI devices to the other cable connectors, starting - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 14
the external LVD SCSI cable to the external LVD/SE connector on the HP Ultra3 SCSI host bus adapter. Figure 1-7. Connecting External SCSI Devices 2. SCSI connector on the back of an external SCSI device. If you are installing only one external device, terminate the device and skip to Step 4. 3. - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 15
bus adapter was included as part of an HP Server you purchased, then the appropriate HP driver has already been pre-installed by HP and you do not need to install it. Embedded Ultra3 Drivers Some operating systems have embedded driver support for the HP Ultra3 SCSI host bus adapter. To determine if - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 16
Chapter 1 Installation and Setup Troubleshooting If you have any problems while installing the HP Ultra3 SCSI host bus adapter, check the following items first: • Are all SCSI devices powered on? • Are all SCSI cables and power cables properly connected? • Does each device on the SCSI bus have a - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 17
2 Configuration with SCSISelect SCSISelect, included with the HP Ultra3 SCSI Host Bus Adapter, enables you to change SCSI settings without opening the computer or handling the host bus adapter. SCSISelect also enables you - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 18
Disabled: Scan Bus Domain Validation2 Enabled, Disabled Enabled Support Removable Disks Under Disabled, Boot Only, Disabled BIOS as Fixed Disks2 All Disks BIOS Support for Bootable CD-ROM2 Enabled, Disabled Enabled BIOS Support for Int 13 Extensions2 Enabled, Disabled Enabled 1Setting is - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 19
Chapter 2 Configuration with SCSISelect Starting SCSISelect Follow these steps to start SCSISelect: 1. Turn on or restart your system. During the startup process, pay careful attention to the messages that appear on your screen. 2. When the following message appears on your screen, press the Ctrl - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 20
its SCSI ID (see "Using SCSI Disk Utilities" on page 18). • Sync Transfer Rate-(Default: 160) Determines the maximum synchronous data transfer rate that the SCSI host adapter supports. Use the maximum value of 160 MBytes/sec. If a device is not Ultra160, select the transfer rate of the device (80 - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 21
using an 8-bit SCSI device that hangs or exhibits other performance problems with 16-bit data transfer rate enabled. • Enable Disconnection-(Default (no change), which usually allows for optimum drive performance. • BIOS Multiple LUN Support-(Default: No) Leave this setting at No if the device does - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 22
Bus at IC Initialization-(Default: Enabled) When set to Enabled, the SCSI host bus adapter generates a SCSI bus reset during its power-on initialization and after a hard reset. • Display Messages during BIOS Initialization-(Default: Enabled) When set to Enabled, the SCSI host bus adapter - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 23
while the drive is on. If you want to be able to remove the media while the drive is on, install the removable-media software driver and set Support Removable Disks Under BIOS as Fixed Disks to Disabled. o Boot Only-Only the removable-media drive designated as the boot device is treated as a hard - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 24
installed) and displays a list of all SCSI IDs and the devices assigned to each ID. 2. Use the arrow keys to move the cursor to a specific ID data on the drive. Be sure to back up your data before performing this operation. You cannot abort a low-level format once it has started. o Verify Disk - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 25
To add other host adapters, press S and repeat from Step 5 for each additional adapter and insert the appropriate driver disk. 8. Press Enter to continue with the Windows NT operating system setup. Follow the instructions on-screen and in the Windows NT documentation to complete the installation. 19 - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 26
to continue with the Windows NT operating system setup. Follow the instructions on-screen and in the Windows NT documentation to complete the installation. Installing the Driver When Windows NT is Already Installed To update or install the adpu160m.sys driver if Windows NT 4.0 is already - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 27
drivers supplied by HP. server may become nonfunctional. Using Windows NT SCSI Parameters Follow the instructions below to enter the registry values that affect how the Windows NT SCSI manager interprets the generic configuration information of SCSI device drivers. All SCSI host adapters installed - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 28
Installation manager assumes that no SCSI targets support LUNs other than 0. Otherwise, LUNs from 0 this value is REG_DWORD. • Maximum SGList - Specifies the maximum number of Scatter/Gather elements : \HKEY_LOCAL_MACHINE\System\CurrentControlSet\ Services\adpu160m\Parameters\Device If the - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 29
Windows NT Installation 9. Click driver-specific parameters that affect the configuration information for SCSI PCI device drivers, follow the instructions =nnn-sets the maximum number of error log entries, if /INSTRUMENTATION is enabled. If a number is not specified, the maximum number or error - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 30
Installation \HKEY_LOCAL_MACHINE\System\CurrentControlSet\ Services\adpu160m\Parameters\Device\DriverParameters If the Parameters, Device, and Driver HotPlug PCI feature. Follow the instructions below to enable Hot-Plug PCI support in the driver: 1. Insert the HP Ultra3 Family Manager Set disk for - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 31
3 Microsoft Windows NT Installation 3. Type a:\nt4\hotp160m.reg and press Enter. 4. Click OK. 5. Reboot the system. 6. See the note following these instructions. NOTE The file hotp160m.reg adds Hot-Plug related entries into the NT Registry, including the driver-specific registry value / HOTPLUG - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 32
so that the device driver is no longer loaded during system bootup. Troubleshooting Problems and Solutions I made server since it was last operational. 2. Reboot the server. Watch the display carefully during bootup. If the following message appears, press the Spacebar and follow the instructions - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 33
Installation 3. Once your server is operational again, check all of the hardware and software configuration changes you want to make. Look specifically Click the Words radio button. In the driver. The common error messages for the driver problems to HP Customer Support, be sure to include - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 34
short period of time, it could indicate that the device or system is malfunctioning. Unplug or power down unused devices to see if the problem persists. [xxxxx023] Target device parity error The driver has detected a parity error by the target device. [xxxxx024] Data overrun or underrun The adapter - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 35
your adapter is supported by this version of the driver. [xxxxx089] Unable to allocate memory This indicates that there may be a problem with the amount of memory installed in your system. Verify that your system has at least the minimum amount of memory required by your operating system. [xxxxx096 - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 36
host adapter hardware failed and the miniport has to reset the hardware. [xxxxx0d6] Internal driver error An error has occurred while the driver was setting up its internal data structures. Try installing the most up-to-date version of the driver available from the HP Web site located at: http://www - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 37
the Driver When Installing Windows 2000 1. Start your system with the Windows 2000 Operating System CD-ROM disk in your CD-ROM drive. NOTE When using a CD-ROM drive to install Windows 2000 from the bootable CD-ROM, make sure Bootable CD-ROM support is enabled in either the system or SCSI BIOS - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 38
Chapter 4 Microsoft Windows 2000 Installation Installing the Driver When Windows 2000 is Already Installed To update or install the driver if Windows 2000 is already installed, follow these instructions: 1. Start Windows 2000. 2. Click the Start button on the Windows 2000 task bar, and then point - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 39
1. With your operating system started, insert your Windows 2000 CD-ROM and choose to upgrade your system. Your system will reboot. 2. The Windows 2000 Setup program will start. Press F6 when this message is displayed: Press F6 if you need to install a third party SCSI or RAID driver... 3. Follow the - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 40
Installation 2000 SCSI manager assumes that no SCSI targets support LUNs other than 0. Otherwise, LUNs from 0 is REG_DWORD. • MaximumSGList - Specifies the maximum number of Scatter/Gather elements. Valid : \HKEY_LOCAL_MACHINE\System\CurrentControlSet\ Services\adpu160m\Parameters\Device If the - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 41
Driver-specific Parameters Follow the instructions below to enter the registry values that affect the configuration information for SCSI PCI device drivers. Each driver this value is REG_SZ. • /MEMMAP-when set, the SCSI manager is memory mapped. If this key is not used, the default is I/O mapped. - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 42
the Registry Editor do not take effect until you restart your system. Troubleshooting Most problems can be resolved by following the recommendations in the "Problems and Solutions" below. If you still experience problems after following the recommendations, continue with the rest of this section - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 43
2000 Installation Problems and server is operational again, check all of the hardware and software configuration changes you want to make. Look specifically Doubleclick the appropriate Windows 2000 driver event that has an Event ID of 11. (There may be none or multiple driver events.) The top portion - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 44
was setting up its internal data structures. Try installing the most up-to-date version of the driver available from the HP Web site at: http://www.hp.com [xxxxx011] Error issuing command The requested command is not supported by this driver. [xxxxx012] Error issuing command [xxxxxx99] Error issuing - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 45
short period of time, it could indicate that the device or system is malfunctioning. Unplug or power down unused devices to see if the problem persists. [xxxxx023] Target device parity error The driver has detected a parity error by the target device. [xxxxx024] Data overrun or underrun The adapter - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 46
that there may be a problem with the amount of memory installed in your system. Verify that your system has at least the minimum amount of memory required by your operating system. [xxxxx096] Adapter hardware initialization failure-possible resource conflict The driver has attempted to initialize - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 47
.ham driver when you install NetWare, follow the instructions below for the version of NetWare you are installing. NetWare 5.0/5.1/6.0 Follow these instructions only if you are installing NetWare 5.0, 5.1 or 6.0 for the first time: 1. Begin installation of NetWare 5.0 on your server as instructed in - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 48
do not need to be copied or installed. However, you may choose to install these drivers if you are having trouble accessing your CD-ROM from NetWare. NOTE You do not need these drivers for Windows NT or UNIX. Install CD-ROM Drivers on a DOS Bootable Hard Disk The following systems files should - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 49
Chapter 5 Novell NetWare Installation c:\dos\mscdex.exe /d:aspicd0 /m:12 NOTE This will assign the CD-ROM to the next available drive letter, typically D:\ if there is only one DOS drive. If you are using MS-DOS 5.0 and do not already have mscdex.exe, you will need to either upgrade to MS-DOS - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 50
. Procedures that are specific to a NetWare version are noted when necessary. 1. Make a backup copy of the old driver (if it exists) before installing the new driver. 2. Copy the adpt160m.ham driver from the HP Ultra3 Family Manager Set disk for NetWare into the server's startup directory - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 51
load install at the NetWare prompt and press Enter. 2. Select the appropriate menu choice that allows you to edit the startup.ncf file. 3. Make the necessary changes. When you are done, press Esc. Using the Load Command Line Options You can specify several command line options when the driver is - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 52
Installation you to enable the driver's registration of SCSI devices target not to register under the operating system. These devices are still accessible send occasionally ordered tags to specific targets. By default, no for specific LUNs on all targets. The default value of 01 causes the driver to - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 53
Chapter 5 Novell NetWare Installation Table 5-1. adpt160m.ham Command Line Options Option multlun_targets= slot= verbose= -media devices are changers or magazines. Some of these are only supported by the driver through an ASPI driver provided by the hardware vendor. 2The values can vary and are - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 54
Chapter 5 Novell NetWare Installation Figure 5-1. Bit Mask Options Table 5-2. Binary-Hex Conversion Binary Hex Binary Hex 0000 0 1000 when attempting to load the driver, refer to "Troubleshooting" on page 52. Here is an example of the adpt160m.ham driver being loaded with command line options - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 55
Segments On Drive1 2. Read After Write Verify1 3. Drive Light Status1 4. Driver Operating Status1 5. Removable Drive Mount Status2 6. Removable Drive Lock Status2 Default Value (select for list) Hardware Level Not Supported Active Mounted Not Locked 1Valid for both removable and non-removable - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 56
Installation server disk drives to a server tape drive. The utility supports HP host adapters. Novell NetWare documentation contains instructions for loading the server backup software. Refer to the NetWare Server Backup Manual select the device driver, select the HP DIBI-2 Tape Driver, regardless of - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 57
: :cd mount [x] [name] 5. Edit the startup.ncf file to include the load commands in Step 1 and Step 2 above, if auto-mounting devices. 6. Edit the driver load command in the startup.ncf file to include the slot number (for example, load c:\server.312\adpt160m slot=2). Optimizing Performance The HP - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 58
], [xxxxx082], etc. NOTE When reporting problems to HP Customer Support, be sure to include the complete error code in your problem description. [xxxxx080] Unable to allocate memory This indicates that there may be a problem with the amount of memory installed in your system. Verify that your - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 59
driver available from the HP Web site located at: http://www.hp.com [xxxxx089] Unable to allocate memory This indicates that there may be a problem with the amount of memory installed in your system. Verify that your system has at least the minimum amount of memory required by your operating system - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 60
[xxxxx0a7] Unable to allocate memory [xxxxx0a8] Unable to allocate memory This indicates that there may be a problem with the amount of memory installed in your system. Verify that your system has at least the minimum amount of memory required by your operating system. [xxxxx0a9] Possible interrupt - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 61
Chapter 5 Novell NetWare Installation [xxxxx07f] Unable to allocate memory This indicates that there may be a problem with the amount of memory installed in your system. Verify that your system has at least the minimum amount of memory required by your operating system. 55 - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 62
Chapter 5 Novell NetWare Installation 56 - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 63
Wide Web URL www.redhat.com www.suse.com Installation Guides are available at the web sites listed above. Refer to your HP Server User Guide for additional information on Linux support for your system. NOTE HP recommends that you use the drivers provided on your tc2120 series Startup CD. 57 - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 64
Chapter 6 Linux Support 58 - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 65
These specifications list the operating conditions for the Ultra3 SCSI adapter. Check the User Guide for the server containing the adapter, and ensure that the target operating environment is suitable for both the server and adapter. Table A-1. Electrical Spectifications Description Power - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 66
External Connector One 68-pin LVD SCSI Table A-3. Environmental Specifications Description Operational Temperature Specification 0 to 55 Degrees C (32 to 131 degrees F) Operational Humidity 10 to 90% Relative Humidity, non-condensing Operational Altitude -30 to 3045 Meters (10,000 feet) 60 - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 67
of: Meets electromagnetic immunity requirements of: Meets safety compliance requirements of: Specification USA: CFR 47 part 15, Class B, C63.4 - 1992 Canada: - 1000 MHz Electric Fast Transients, IEC-801-4:1988 1.0KV Power, 0.5KV I/O lines UL 1950 EN60950 Printed Circuit Board: 94 V-0 material 61 - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 68
Appendix A Product Specifications 62 - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 69
HP Servers setup program? • Is parity checking consistently enabled or disabled on all devices on the SCSI bus? If your problems persist, continue with the following sections. Common Error Messages If the host adapter BIOS is enabled, but fails to initialize, the system displays a specific error - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 70
Appendix B Troubleshooting Start unit request failed The BIOS was HP Server successfully restarts, check SCSI bus termination and cable connections. One of the devices on the SCSI bus may be defective. Attention! Too many devices are terminated on the SE connectors The SCSI host bus adapter BIOS - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 71
safety services. Two levels of radio frequency The server equipment you the level of operation. Notice for installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 72
in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 73
Tantau Avenue Cupertino, California, 95014 , USA declares, that the product Product Name: Model Number: Product Options: The HP Server Ultra3 SCSI Host Bus Adapter All All conforms to the following Product Specifications: Safety: EMC: IEC 60950:1991+A1+A2+A3+A4 / EN 60950:1992+A1+A2+A3+A4+A11 - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 74
Appendix C Regulatory Information 68 - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 75
that is specifically designated for use with HP Servers; is added on or integrated into an HP Server in order to provide higher performance, capacity, or increased capability; and is listed as a product in HP's Corporate Price List. Upon installation inside an HP Server, the HP Server Hardware - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 76
to standard per-incident travel and labor charges. HP Repair and Telephone Support Refer to the HP Server Warranty and Service/Support Booklet supplied with your HP Server system documentation for instructions on how to obtain HP repair and telephone support. World Wide Web On the World Wide Web - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 77
backup, 50 bit mask options, 46 CD-ROM support, 50 command line options, 44, 45 error messages, 52 installing the driver, 41-44 load command, 44, 45, 48 max_tags, 51 monitor.nlm, 49 optimizing performance, 51 removable media, 49 server bootup, 44 tag queuing, 46 troubleshooting, 52 tsa.nlm, 50 using - HP Tc2120 | HP Server Ultra 3 SCSI Host Bus Adapter Installation and Configurati - Page 78
accessories limited, 69 Windows NT adpu160m.sys, 19 driver installation, 19-21 error log entries, 23 error messages, 27, 37 hot-plug PCI, 24 parameters, 21, 22, 23, 35 problems and solutions, 26 registry editor, 21 removing a host adapter, 25 removing the driver, 25 troubleshooting, 26-30 72
HP Server
Ultra3 SCSI Host Bus Adapter
Installation and Configuration
Guide
Printed in November 2002