HP TouchSmart 300-1300 Getting Started Guide - Page 17

Troubleshooting and maintenance, Computer does not start

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The graphic below shows correct body and computer positioning. The graphic below shows incorrect usage. 4 Troubleshooting and maintenance Refer to the documentation provided by the product manufacturer for information about peripheral-specific problems, such as issues with a printer. The following sections present some issues you might encounter while installing, starting up, or using your computer and possible solutions. For more information or for additional troubleshooting options, see Getting information on page 1. Computer does not start Symptom Error message: Hard disk drive error. Possible solution Contact Support: www.hp.com/support 12 Chapter 4 Troubleshooting and maintenance

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The graphic below shows correct body and computer positioning.
The graphic below shows incorrect usage.
4
Troubleshooting and maintenance
Refer to the documentation provided by the product manufacturer for information about peripheral-specific
problems, such as issues with a printer. The following sections present some issues you might encounter while
installing, starting up, or using your computer and possible solutions.
For more information or for additional troubleshooting options, see
Getting information
on page
1.
Computer does not start
Symptom
Possible solution
Error message:
Hard disk drive
error.
Contact Support:
www.hp.com/
support
12
Chapter 4
Troubleshooting and maintenance