HP TouchSmart 300-1300 Getting Started Guide - Page 19

Display (screen), Keyboard and mouse (with cable), Symptom, Possible solution, Start, Control Panel

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Display (screen) Symptom Possible solution Screen is blank. Reconnect the power plug to the back of the computer and to the wall outlet. Press the Power button to turn on the computer. Press the space bar on the keyboard or move the mouse to make the screen display visible again. Press the Sleep button (select models only), or the Esc key on the keyboard, to resume from Sleep mode. Images on the screen are too large or too small, or the images are fuzzy. Adjust the display resolution setting in Windows 7: 1. Tap the Start button, and then tap Control Panel. 2. Under Appearance and Personalization, tap Adjust Screen Resolution. 3. Adjust resolution as necessary, and then tap Apply. Keyboard and mouse (with cable) Symptom Possible solution Keyboard commands and typing are not recognized by the computer. Use the mouse to turn off the computer, unplug and reconnect the keyboard to the back of your computer, and then restart your computer. Mouse (with cable) does not work or is not detected. Unplug and reconnect the mouse cable to your computer. If the mouse is still not detected, turn off the computer, unplug and reconnect the mouse cable, and then restart the computer. Cursor does not move using the arrow keys on the number keypad. Press Num Lock on the keyboard to turn off Num Lock, so that the arrow keys on the number keypad can be used. 14 Chapter 4 Troubleshooting and maintenance

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Display (screen)
Symptom
Possible solution
Screen is blank.
Reconnect the power plug to the back of the computer and to the wall outlet.
Press the Power button to turn on the computer.
Press the space bar on the keyboard or move the mouse to make the screen display visible
again.
Press the Sleep button (select models only), or the Esc key on the keyboard, to resume from
Sleep mode.
Images on the
screen are too
large or too small,
or the images are
fuzzy.
Adjust the display resolution setting in Windows 7:
1.
Tap the
Start
button, and then tap
Control Panel
.
2.
Under
Appearance and Personalization
, tap
Adjust Screen Resolution
.
3.
Adjust resolution as necessary, and then tap
Apply
.
Keyboard and mouse (with cable)
Symptom
Possible solution
Keyboard
commands and
typing are not
recognized by the
computer.
Use the mouse to turn off the computer, unplug and reconnect the keyboard to the back of
your computer, and then restart your computer.
Mouse (with cable)
does not work or
is not detected.
Unplug and reconnect the mouse cable to your computer.
If the mouse is still not detected, turn off the computer, unplug and reconnect the mouse
cable, and then restart the computer.
Cursor does not
move using the
arrow keys on the
number keypad.
Press Num Lock on the keyboard to turn off Num Lock, so that the arrow keys on the number
keypad can be used.
14
Chapter 4
Troubleshooting and maintenance