HP Workstation x4000 hp workstation x4000 - Getting Started Guide - Windows (A - Page 31

Solving Hardware Problems, Workstation Does Not Start Properly, Display is Blank - error codes

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Chapter 2 Troubleshooting Solving Hardware Problems Solving Hardware Problems Workstation Does Not Start Properly Display is Blank If your display is blank after you turn on your workstation, check that: • The workstation and monitor are turned on. (The power lights should be illuminated.) • Both the workstation and monitor power cords are firmly connected and plugged in. See "Connect the Power Cords" on page 14 for information on connecting the power cord. • The outlet power is functioning. • The monitor is firmly connected to the graphics card connection and the graphics card is firmly seated on the system board. (Reseating the graphics card requires opening the workstation.) • The monitor's contrast and brightness settings are set correctly. A POST Error Message is Displayed The Power-on-Self-Test (POST) can detect both an error and a change to the configuration. In either case, a code and short description is displayed. Depending on the message, one or more choices are displayed: • Press F1 to ignore the message and continue. • Press F2 to run the Setup program and correct a system configuration error. • Press Enter to see more details about the message. After viewing these details, you are returned to the original POST display screen. Keyboard Doesn't Work If your keyboard does not work as expected: • Ensure that all the keyboard cables are firmly connected. See "Connect the Components" on page 11 for information on connecting the keyboard. 31

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Troubleshooting
Solving Hardware Problems
Chapter 2
31
Solving Hardware Problems
Workstation Does Not Start Properly
Display is Blank
If your display is blank after you turn on your workstation, check that:
•
The workstation and monitor are turned on. (The power lights
should be illuminated.)
•
Both the workstation and monitor power cords are firmly connected
and plugged in. See “Connect the Power Cords” on page 14 for
information on connecting the power cord.
•
The outlet power is functioning.
•
The monitor is firmly connected to the graphics card connection and
the graphics card is firmly seated on the system board. (Reseating
the graphics card requires opening the workstation.)
•
The monitor’s contrast and brightness settings are set correctly.
A POST Error Message is Displayed
The Power-on-Self-Test (POST) can detect both an error and a change to
the configuration. In either case, a code and short description is
displayed. Depending on the message, one or more choices are displayed:
•
Press
F1
to ignore the message and continue.
•
Press
F2
to run the Setup program and correct a system
configuration error.
•
Press
Enter
to see more details about the message. After viewing
these details, you are returned to the original POST display screen.
Keyboard Doesn’t Work
If your keyboard does not work as expected:
•
Ensure that all the keyboard cables are firmly connected. See
“Connect the Components” on page 11 for information on connecting
the keyboard.