HP dx2310 Troubleshooting Guide: HP Compaq Business Desktops dx2310/dx2318 Mic - Page 17

Troubleshooting Problem Cause Solution Poor performance is Hard drive is full. experienced (continued). Transfer data from the hard drive to create more space on the hard drive. Low on memory. Add more memory. Hard drive is fragmented. Defragment hard drive. Program previously accessed did not release reserved memory back to the system. Restart the computer. Virus resident on the hard Run the virus protection program. drive. Too many applications running. 1. Close unnecessary applications to free up memory. 2. Add more memory. Some software applications, especially games, are stressful on the graphics subsystem. 1. Lower the display resolution for the current application or consult the documentation that came with the application for suggestions on how to improve performance by adjusting parameters in the application. 2. Add more memory. 3. Upgrade the graphics solution. Cause unknown. Restart the computer. Blank screen (no video). Monitor is not turned on and the monitor light is not on. Turn on the monitor and check that the monitor light is on. The cable connections are Check the cable connection from the not correct. monitor to the computer and to the electrical outlet. Troubleshooting Guide www.hp.com 2-7