HP dx2310 Troubleshooting Guide: HP Compaq Business Desktops dx2310/dx2318 Mic - Page 18

standby, CAUTION, Problem, Cause, Solution, The VGA/BNC selector

Page 18 highlights

Troubleshooting Problem Cause Solution Blank screen (no video) (continued). You may have a screen blanking utility installed or energy saver features are enabled. Press any key or click the mouse button and, if set, type your password. Computer is in standby Press the power button to resume from mode. standby mode. Ä CAUTION: When attempting to resume from standby mode, do not hold down the power button for more than four seconds. Otherwise, the computer will shut down and you will lose any unsaved data. You are using a fixed-sync Be sure that the monitor can accept monitor and it will not sync the same horizontal scan rate as the at the resolution chosen. resolution chosen. The VGA/BNC selector switch on the monitor (some models) is not properly set. Set the selector switch to agree with the cable connection. Bad monitor. Try a different monitor. Power LED is flashing and computer will not start. Initernal error has occurred Refer to "Interpreting Diagnostic Lights and the computer is and Audible Codes" to interpret the flashing a code. error code. Troubleshooting Guide www.hp.com 2-8

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Troubleshooting Guide
www.hp.com
2–8
Troubleshooting
Blank screen (no video)
(continued)
.
You may have a screen
blanking utility installed or
energy saver features are
enabled.
Press any key or click the mouse button
and, if set, type your password.
Computer is in
standby
mode.
Press the power button to resume from
standby
mode.
Ä
CAUTION:
When attempting to resume from
standby
mode, do not hold down the
power button for more than four seconds. Otherwise, the computer will shut down and
you will lose any unsaved data.
You are using a fixed-sync
monitor and it will not sync
at the resolution chosen.
Be sure that the monitor can accept
the same horizontal scan rate as the
resolution chosen.
The VGA/BNC selector
switch on the monitor
(some models) is not
properly set.
Set the selector switch to agree with
the cable connection.
Bad monitor.
Try a different monitor.
Power LED is flashing
and computer will not
start.
Initernal error has occurred
and the computer is
flashing a code.
Refer to
“Interpreting Diagnostic Lights
and Audible Codes”
to interpret the
error code.
Problem
Cause
Solution