Huawei MediaPad M2 8.0 MediaPad M2 FAQ - Page 21

Why can't I send or receive multimedia messages?

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Figure 4-2 4 Messaging, emailing, and texting If an audio or video file exceeds 300 KB, it cannot be attached to a multimedia message. If an image is too large, it will be automatically compressed before being attached to the message. As a result, the resolution of the image attached to the message decreases. The figures are for your reference only. The actual screens may vary. 4.4 Why can't I send or receive multimedia messages? Possible causes and solutions are as follows:  The network condition or signal reception is poor. Try again later.  The network is busy. Try again later.  The data service is turned off. Turn it on and try again.  The recipient number is invalid. Check that the recipient number is correct and try again.  The multimedia message size exceeds 300 KB. Delete some contents from the message to make sure it is within 300 KB and try again.  Your account balance is insufficient. Top up your account and try again.  Your tablet is running out of available storage space. Delete some files to have at least 300 KB storage space. Issue 01 (2015-07-14) Huawei Proprietary and Confidential 14 Copyright © Huawei Technologies Co., Ltd.

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4 Messaging, emailing, and texting
Issue 01 (2015-07-14)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
14
Figure 4-2
If an audio or video file exceeds 300 KB, it cannot be attached to a multimedia message. If an
image is too large, it will be automatically compressed before being attached to the message.
As a result, the resolution of the image attached to the message decreases.
The figures are for your reference only. The actual screens may vary.
4.4 Why can't I send or receive multimedia messages?
Possible causes and solutions are as follows:
The network condition or signal reception is poor. Try again later.
The network is busy. Try again later.
The data service is turned off. Turn it on and try again.
The recipient number is invalid. Check that the recipient number is correct and try again.
The multimedia message size exceeds 300 KB. Delete some contents from the message
to make sure it is within 300 KB and try again.
Your account balance is insufficient. Top up your account and try again.
Your tablet is running out of available storage space. Delete some files to have at least
300 KB storage space.