IBM 17231RX Installation Guide - Page 64
Limitation
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STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD. SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. What this Warranty Does not Cover This warranty does not cover the following: a. failure or damage resulting from misuse (including, but not limited to, use of any Machine capacity or capability, other than that authorized by IBM in writing), accident, modification, unsuitable physical or operating environment, operation in other than the specified operating environment or improper maintenance by you or a third party; b. failure due to events beyond IBM's control; c. failure caused by a product for which IBM is not responsible; d. any non-IBM products, including those provided with, or installed on, an IBM Machine at your request; e. accessories, supply items and consumables (e.g. batteries and printer cartridges), and structural parts (e.g. frames and covers); f. service of Machine alterations; and g. service of a Machine on which you are using capacity or capability, other than that authorized by IBM in writing. The warranty is voided by removal or alteration of identification labels on the Machine or its parts. IBM does not warrant uninterrupted or error-free operation of a Machine. Any technical or other support provided for a Machine under warranty, such as assistance with "how-to" questions and those regarding Machine set-up and installation, is provided WITHOUT WARRANTIES OF ANY KIND. How to Obtain Warranty Service If the Machine does not function as warranted during the warranty period, refer to the service documentation that shipped with your Machine for support assistance and problem determination procedures. A copy of the service documentation for your Machine can also be found at the following IBM website: http://www.ibm.com under "Support and downloads". If you are unable to resolve your problem with the service documentation, contact IBM or your reseller to obtain warranty service. Contact information for IBM is provided in Part 3. If you do not register the Machine with IBM, you may be required to present proof of purchase as evidence of your entitlement to warranty service. What IBM Will Do to Correct Problems IBM will attempt to diagnose and resolve your problem over the telephone or electronically by access to an IBM Internet website. Certain Machines contain 54 1U 17-inch Flat Panel Console Kit: Installation and Maintenance Guide