IBM 6400-I15 User Manual - Page 73

Troubleshooting Tips

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Some common TCP stacks today are FTP Software's OnNet, NetManager's Chameleon, and Frontier Technologies' SuperTCP. In each case, they allow your Windows 3.1 station to communicate with other TCP/IP devices. This means you can send print jobs to the Ethernet Interface as well. The most common print method offered with Windows TCP stacks is LPR/LPD, a multi-platform remote printing protocol used on everything from PCs to mainframes. The LPR print setup is very simplistic, involving only two parameters: 1. Ethernet Interface IP address - the IP address or host name of the print server you want to print to. 2. Ethernet Interface destination/queue - a pre-defined name on the print server telling the device which I/O port to send the jobs to. The standard name for the PRN port is "d1prn." NOTE: This destination name is case sensitive and by default, all names are lowercase. Troubleshooting Tips NOTE: During Power Up, the printer performs an interface hardware test. The presence of the Ethernet Interface menu selections at the printer operator panel indicates that the Ethernet Interface hardware is functioning properly. See the IBM 6400 Line Matrix Printer Setup Guide (S544-5640) for configuration menu information. The following section provides information on possible solutions to some standard configuration errors. If you require technical support, please have as much of the following information available when you call. It will expedite the solution to the problem. 1. What level of software are you running? 2. What type of attachment do you have? 3. What is your host operating system? 4. Give a detailed description of the problem. 5. How often, and when, does the problem occur? Windows Configuration 4-17

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4–17
Windows Configuration
Some common TCP stacks today are FTP Software’s OnNet, NetManager’s
Chameleon, and Frontier Technologies’ SuperTCP. In each case, they allow your
Windows 3.1 station to communicate with other TCP/IP devices. This means you
can send print jobs to the Ethernet Interface as well.
The most common print method offered with Windows TCP stacks is LPR/LPD, a
multi-platform remote printing protocol used on everything from PCs to
mainframes. The LPR print setup is very simplistic, involving only two
parameters:
1.
Ethernet Interface IP address
– the IP address or host name of the print
server you want to print to.
2.
Ethernet Interface destination/queue
– a pre-defined name on the print
server telling the device which I/O port to send the jobs to. The standard
name for the PRN port is “
d1prn.
”
NOTE:
This destination name is case sensitive and by default, all names
are lowercase.
Troubleshooting Tips
NOTE:
During Power Up, the printer performs an interface hardware test.
The presence of the Ethernet Interface menu selections at the
printer operator panel indicates that the Ethernet Interface
hardware is functioning properly. See the
IBM 6400 Line Matrix
Printer Setup Guide
(S544–5640) for configuration menu
information.
The following section provides information on possible solutions to some
standard configuration errors. If you require technical support, please have as
much of the following information available when you call. It will expedite the
solution to the problem.
1.
What level of software are you running?
2.
What type of attachment do you have?
3.
What is your host operating system?
4.
Give a detailed description of the problem.
5.
How often, and when, does the problem occur?