IBM 6400-I15 User Manual - Page 76

IBM 6400 Line Matrix, Printer Setup Guide, Line Matrix Printer Setup Guide

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data until the printer is ready again. The best way around this is to use a central spooling station like an NT server. • Have you tried restarting the spooler under Control Panel:Services? Sometimes this is needed to get printing started. NOTE: As a last resort, you may want to reboot the Windows station. Sometimes this is the only option to completely clear this situation. The Ethernet Interface usually has nothing to do with this problem. TCP/IP Access Problem If you can "ping" the printer from a workstation, but you cannot Web browse, Telnet, or print to the printer through the Ethernet Interface, there may be an incorrect entry in the TCP access list. In order for this workstation to use the Ethernet interface in this case, one of two things must happen. 1. The TCP list must have an entry added to grant access to this workstation. 2. All entries must be deleted from the TCP list to grant all workstations/hosts access to the above TCP services. To view the current access list: Use the printer operator panel to access the menu. See the IBM 6400 Line Matrix Printer Setup Guide (S544-5640) for configuration menu information. From the Operator Print Test menu choose the Ethernet Test Page. When the page prints, look under the "TCP ACCESS TABLE" section for the TCP access list entries. To add/delete a TCP access list entry, refer to TCP Access Lists information on page 8-3. NOTE: When the following procedure is used, the TCP access list will be cleared but all IP addresses will need to be entered again after the procedure is complete. To reset all TCP/IP values to the factory defaults when access is impossible: 1. Obtain a printer configuration printout using the operator panel. See the IBM 6400 Line Matrix Printer Setup Guide (S544-5640) for configuration menu information. 2. Power off the printer. 4-20 Windows Configuration

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4–20
Windows Configuration
data until the printer is ready again. The best way around this is to use
a central spooling station like an NT server.
•
Have you tried restarting the spooler under Control Panel:Services?
Sometimes this is needed to get printing started.
NOTE:
As a last resort, you may want to reboot the Windows station.
Sometimes this is the only option to completely clear this situation.
The Ethernet Interface usually has nothing to do with this problem.
TCP/IP Access Problem
If you can “
ping
” the printer from a workstation, but you cannot Web browse,
Telnet, or print to the printer through the Ethernet Interface, there may be an
incorrect entry in the TCP access list. In order for this workstation to use the
Ethernet interface in this case, one of two things must happen.
1.
The TCP list must have an entry added to grant access to this workstation.
2.
All entries must be deleted from the TCP list to grant all workstations/hosts
access to the above TCP services.
To view the current access list:
Use the printer operator panel to access the menu. See the
IBM 6400 Line Matrix
Printer Setup Guide
(S544–5640) for configuration menu information. From the
Operator Print Test menu choose the Ethernet Test Page. When the page prints,
look under the “TCP ACCESS TABLE” section for the TCP access list entries.
To add/delete a TCP access list entry, refer to TCP Access Lists information on
page 8–3.
NOTE:
When the following procedure is used, the TCP access list will be
cleared but all IP addresses will need to be entered again after the
procedure is complete.
To reset all TCP/IP values to the factory defaults when access is impossible:
1.
Obtain a printer configuration printout using the operator panel. See the
IBM
6400 Line Matrix Printer Setup Guide
(S544–5640) for configuration menu
information.
2.
Power off the printer.