IBM 8840 Hardware Maintenance Manual - Page 101

DVD-ROM, drive, error, symptoms, Diskette, General

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DVD-ROM drive error symptoms Note: See "System" on page 108 to determine which components should be replaced by a field service technician. Symptom FRU/action DVD-ROM drive is not recognized. 1. Verify that: v The IDE channel to which the DVD-ROM drive is attached (primary or secondary) is enabled in the Configuration/Setup Utility program. v All cables and jumpers are installed correctly. v The correct device driver is installed for the DVD-ROM drive. 2. Run CD-ROM drive diagnostics. 3. DVD-ROM drive. DVD is not working properly. 1. Clean the CD. 2. Run CD-ROM diagnostics. 3. DVD-ROM drive. DVD-ROM drive tray is not working. (The server must be powered on.) 1. Insert the end of a paper clip into the manual tray-release opening. 2. Run CD-ROM diagnostics. 3. DVD-ROM drive. Diskette drive error symptoms Note: See "System" on page 108 to determine which components should be replaced by a field service technician. Symptom FRU/action The diskette drive activity LED 1. If there is a diskette in the drive, verify that: stays lit, or the server bypasses the diskette drive, or the v The diskette drive is enabled in the Configuration/Setup utility program. diskette drive does not work. v The diskette is good and not damaged. (Try another diskette if you have one.) v The diskette is inserted correctly in the drive. v The diskette contains the necessary files to start the server. v The software program is working properly. v The cable is installed correctly (in the proper orientation). 2. To prevent diskette drive read/write errors, make sure that the distance between monitors and diskette drives is at least 76 mm (3 in.). 3. Run diskette drive diagnostics. 4. Cable. 5. Diskette drive. 6. System board. General error symptoms Note: See "System" on page 108 to determine which components should be replaced by a field service technician. Symptom FRU/action Problems such as broken cover v Broken CRU/FRU locks or indicator LEDs not working Chapter 6. Symptom-to-FRU index 91

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DVD-ROM
drive
error
symptoms
Note:
See
“System”
on
page
108
to
determine
which
components
should
be
replaced
by
a
field
service
technician.
Symptom
FRU/action
DVD-ROM
drive
is
not
recognized.
1.
Verify
that:
v
The
IDE
channel
to
which
the
DVD-ROM
drive
is
attached
(primary
or
secondary)
is
enabled
in
the
Configuration/Setup
Utility
program.
v
All
cables
and
jumpers
are
installed
correctly.
v
The
correct
device
driver
is
installed
for
the
DVD-ROM
drive.
2.
Run
CD-ROM
drive
diagnostics.
3.
DVD-ROM
drive.
DVD
is
not
working
properly.
1.
Clean
the
CD.
2.
Run
CD-ROM
diagnostics.
3.
DVD-ROM
drive.
DVD-ROM
drive
tray
is
not
working.
(The
server
must
be
powered
on.)
1.
Insert
the
end
of
a
paper
clip
into
the
manual
tray-release
opening.
2.
Run
CD-ROM
diagnostics.
3.
DVD-ROM
drive.
Diskette
drive
error
symptoms
Note:
See
“System”
on
page
108
to
determine
which
components
should
be
replaced
by
a
field
service
technician.
Symptom
FRU/action
The
diskette
drive
activity
LED
stays
lit,
or
the
server
bypasses
the
diskette
drive,
or
the
diskette
drive
does
not
work.
1.
If
there
is
a
diskette
in
the
drive,
verify
that:
v
The
diskette
drive
is
enabled
in
the
Configuration/Setup
utility
program.
v
The
diskette
is
good
and
not
damaged.
(Try
another
diskette
if
you
have
one.)
v
The
diskette
is
inserted
correctly
in
the
drive.
v
The
diskette
contains
the
necessary
files
to
start
the
server.
v
The
software
program
is
working
properly.
v
The
cable
is
installed
correctly
(in
the
proper
orientation).
2.
To
prevent
diskette
drive
read/write
errors,
make
sure
that
the
distance
between
monitors
and
diskette
drives
is
at
least
76
mm
(3
in.).
3.
Run
diskette
drive
diagnostics.
4.
Cable.
5.
Diskette
drive.
6.
System
board.
General
error
symptoms
Note:
See
“System”
on
page
108
to
determine
which
components
should
be
replaced
by
a
field
service
technician.
Symptom
FRU/action
Problems
such
as
broken
cover
locks
or
indicator
LEDs
not
working
v
Broken
CRU/FRU
Chapter
6.
Symptom-to-FRU
index
91