IBM 8840 Hardware Maintenance Manual - Page 83

Symptom-to-FRU, index

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Chapter 6. Symptom-to-FRU index Beep symptoms 74 No-beep symptoms 77 POST error codes 77 Light path diagnostics LEDs 83 Diagnostic error codes 85 Error symptoms 90 DVD-ROM drive error symptoms 91 Diskette drive error symptoms 91 General error symptoms 91 Hard disk drive error symptoms 92 Intermittent error symptoms 92 Keyboard, mouse, or pointing device error symptoms 92 Memory error symptoms 93 Microprocessor error symptoms 93 Monitor error symptoms 93 Option error symptoms 95 Power error symptoms 95 Serial port error symptoms 96 ServerGuide error symptoms 97 Software error symptoms 98 Power-supply LED errors 99 Service processor error codes 99 SCSI error codes 99 Temperature error messages 100 Fan error messages 101 Power error messages 101 System shutdown 101 Voltage related system shutdown 102 Temperature related system shutdown 102 Hard disk drive checkout 103 Host built-in self test (BIST 103 Bus fault messages 103 Undetermined problems 103 Problem determination tips 104 This index supports xSeries 346 servers. Notes: 1. Check the configuration before you replace a component. Configuration problems can cause false errors and symptoms. 2. For IBM devices not supported by this index, refer to the manual for that device. 3. Always start with "General checkout" on page 11. The symptom-to-FRU index lists symptoms, errors, and the possible causes. The most likely cause is listed first. Use this symptom-to-FRU index to help you decide which FRUs to have available when servicing the server. The first column of the two-column tables in this index lists error codes or messages, and the last column lists one or more suggested actions or FRUs to replace. Take the action (or replace the FRU) that is suggested first in the list, and then try the server again to see whether the problem has been corrected. © Copyright IBM Corp. 2005 73

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Chapter
6.
Symptom-to-FRU
index
Beep
symptoms
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 74
No-beep
symptoms
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 77
POST
error
codes
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 77
Light
path
diagnostics
LEDs
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 83
Diagnostic
error
codes
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 85
Error
symptoms
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 90
DVD-ROM
drive
error
symptoms
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 91
Diskette
drive
error
symptoms
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 91
General
error
symptoms
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 91
Hard
disk
drive
error
symptoms
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 92
Intermittent
error
symptoms
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 92
Keyboard,
mouse,
or
pointing
device
error
symptoms
.
.
.
.
.
.
.
.
.
. 92
Memory
error
symptoms
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 93
Microprocessor
error
symptoms
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 93
Monitor
error
symptoms
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 93
Option
error
symptoms
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 95
Power
error
symptoms
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 95
Serial
port
error
symptoms
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 96
ServerGuide
error
symptoms
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 97
Software
error
symptoms
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 98
Power-supply
LED
errors
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 99
Service
processor
error
codes
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 99
SCSI
error
codes
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 99
Temperature
error
messages
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 100
Fan
error
messages
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 101
Power
error
messages
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 101
System
shutdown
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 101
Voltage
related
system
shutdown
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 102
Temperature
related
system
shutdown
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 102
Hard
disk
drive
checkout
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 103
Host
built-in
self
test
(BIST)
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 103
Bus
fault
messages
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 103
Undetermined
problems
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 103
Problem
determination
tips
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. 104
This
index
supports
xSeries
346
servers.
Notes:
1.
Check
the
configuration
before
you
replace
a
component.
Configuration
problems
can
cause
false
errors
and
symptoms.
2.
For
IBM
devices
not
supported
by
this
index,
refer
to
the
manual
for
that
device.
3.
Always
start
with
“General
checkout”
on
page
11.
The
symptom-to-FRU
index
lists
symptoms,
errors,
and
the
possible
causes.
The
most
likely
cause
is
listed
first.
Use
this
symptom-to-FRU
index
to
help
you
decide
which
FRUs
to
have
available
when
servicing
the
server.
The
first
column
of
the
two-column
tables
in
this
index
lists
error
codes
or
messages,
and
the
last
column
lists
one
or
more
suggested
actions
or
FRUs
to
replace.
Take
the
action
(or
replace
the
FRU)
that
is
suggested
first
in
the
list,
and
then
try
the
server
again
to
see
whether
the
problem
has
been
corrected.
©
Copyright
IBM
Corp.
2005
73