IBM 8840 Hardware Maintenance Manual - Page 108

Software, error, symptoms

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Page 108 highlights

Software error symptoms Note: See "System" on page 108 to determine which components should be replaced by a field service technician. Symptom FRU/action Suspected software problem. 1. To determine if problems are caused by the software, verify that: v The server has the minimum memory needed to use the software. For memory requirements, see the information that comes with the software. Note: If you have just installed an adapter or memory, you might have a memory address conflict. v The software is designed to operate on the server. v Other software works on the server. v The software that you are using works on another system. If you received any error messages when using the software program, see the information that comes with the software for a description of the messages and suggested solutions to the problem. 2. If you have verified these items and the problem remains, contact the place of purchase. 98 xSeries 346 Types 8840 and 1880: Hardware Maintenance Manual and Troubleshooting Guide

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Software
error
symptoms
Note:
See
“System”
on
page
108
to
determine
which
components
should
be
replaced
by
a
field
service
technician.
Symptom
FRU/action
Suspected
software
problem.
1.
To
determine
if
problems
are
caused
by
the
software,
verify
that:
v
The
server
has
the
minimum
memory
needed
to
use
the
software.
For
memory
requirements,
see
the
information
that
comes
with
the
software.
Note:
If
you
have
just
installed
an
adapter
or
memory,
you
might
have
a
memory
address
conflict.
v
The
software
is
designed
to
operate
on
the
server.
v
Other
software
works
on
the
server.
v
The
software
that
you
are
using
works
on
another
system.
If
you
received
any
error
messages
when
using
the
software
program,
see
the
information
that
comes
with
the
software
for
a
description
of
the
messages
and
suggested
solutions
to
the
problem.
2.
If
you
have
verified
these
items
and
the
problem
remains,
contact
the
place
of
purchase.
98
xSeries
346
Types
8840
and
1880:
Hardware
Maintenance
Manual
and
Troubleshooting
Guide