IBM 8862 Hardware Maintenance Manual - Page 100

Configuration/Setup.

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Note: See Chapter 7, "Parts listing, Types 8861, 8862," on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Error code/symptom FRU/action 178x (Fixed Disk error) 1. Hard disk drive cables. 2. Run diagnostic programs. 3. Hard disk drive adapter. 4. Hard disk drive. 5. I/O board. 1800 (Unavailable PCI hardware interrupt) 1. Run Configuration/Setup and adjust adapter settings. 2. Remove an adapter. 1962 (Drive does not contain a valid boot sector) 1. Verify a bootable operating system is installed. 2. Run diagnostic programs. 3. Hard disk drive. 4. SCSI backplane. 5. Cable. 6. I/O board. 5962 (IDE CD-ROM configuration error) 1. Run Configuration/Setup. 2. CD-ROM drive. 3. IDE cable. 4. I/O board. 8603 (Pointing Device Error) 1. Pointing device 2. I/O board 0001295 (ECC circuit check) 1. DIMM 2. Microprocessor tray assembly 00012000 (Processor machine check error) 1. Microprocessor 2. Microprocessor tray assembly 00019501 (Processor 1 is not functioning check VRM and processor LEDs) 1. Microprocessor 1 2. Microprocessor tray assembly 00019502 (Processor 2 is not functioning check VRM and processor LEDs) 1. Microprocessor 2 2. Microprocessor tray assembly 00019503 (Processor 3 is not functioning check VRM and processor LEDs) 1. VRM 3 2. Microprocessor 3 3. Microprocessor tray assembly 00019504 (Processor 4 is not functioning check VRM and processor LEDs) 1. VRM 4 2. Microprocessor 4 3. Microprocessor tray assembly 00019701 (Processor 1 failed BIST) 1. Microprocessor 1 2. Microprocessor tray assembly 00019702 (Processor 2 failed BIST) 1. Microprocessor 2 2. Microprocessor tray assembly 00019703 (Processor 3 failed BIST) 1. Microprocessor 3 2. VRM3 3. Microprocessor tray assembly 90 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide

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Note:
See
Chapter
7,
“Parts
listing,
Types
8861,
8862,”
on
page
139
to
determine
which
components
are
replaceable
by
the
customer
and
which
components
must
be
replaced
by
an
IBM
field
service
technician.
Error
code/symptom
FRU/action
178x
(Fixed
Disk
error)
1.
Hard
disk
drive
cables.
2.
Run
diagnostic
programs.
3.
Hard
disk
drive
adapter.
4.
Hard
disk
drive.
5.
I/O
board.
1800
(Unavailable
PCI
hardware
interrupt)
1.
Run
Configuration/Setup
and
adjust
adapter
settings.
2.
Remove
an
adapter.
1962
(Drive
does
not
contain
a
valid
boot
sector)
1.
Verify
a
bootable
operating
system
is
installed.
2.
Run
diagnostic
programs.
3.
Hard
disk
drive.
4.
SCSI
backplane.
5.
Cable.
6.
I/O
board.
5962
(IDE
CD-ROM
configuration
error)
1.
Run
Configuration/Setup.
2.
CD-ROM
drive.
3.
IDE
cable.
4.
I/O
board.
8603
(Pointing
Device
Error)
1.
Pointing
device
2.
I/O
board
0001295
(ECC
circuit
check)
1.
DIMM
2.
Microprocessor
tray
assembly
00012000
(Processor
machine
check
error)
1.
Microprocessor
2.
Microprocessor
tray
assembly
00019501
(Processor
1
is
not
functioning
-
check
VRM
and
processor
LEDs)
1.
Microprocessor
1
2.
Microprocessor
tray
assembly
00019502
(Processor
2
is
not
functioning
-
check
VRM
and
processor
LEDs)
1.
Microprocessor
2
2.
Microprocessor
tray
assembly
00019503
(Processor
3
is
not
functioning
-
check
VRM
and
processor
LEDs)
1.
VRM
3
2.
Microprocessor
3
3.
Microprocessor
tray
assembly
00019504
(Processor
4
is
not
functioning
-
check
VRM
and
processor
LEDs)
1.
VRM
4
2.
Microprocessor
4
3.
Microprocessor
tray
assembly
00019701
(Processor
1
failed
BIST)
1.
Microprocessor
1
2.
Microprocessor
tray
assembly
00019702
(Processor
2
failed
BIST)
1.
Microprocessor
2
2.
Microprocessor
tray
assembly
00019703
(Processor
3
failed
BIST)
1.
Microprocessor
3
2.
VRM3
3.
Microprocessor
tray
assembly
90
IBM
xSeries
365
Types
8861,
8862:
Hardware
Maintenance
Manual
and
Troubleshooting
Guide