IBM 8862 Hardware Maintenance Manual - Page 112

customer

Page 112 highlights

Note: See Chapter 7, "Parts listing, Types 8861, 8862," on page 139 to determine which components are replaceable by the customer and which components must be replaced by an IBM field service technician. Error code/symptom FRU/action 201-XXX-Y23 (Multiple DIMM failure in Port 1 Bank 3; see "Memory modules" on page 39) 1. Isolate failing DIMM: a. Replace a DIMM in bank with a ″known good″ DIMM. b. Rerun memory diagnostic for the failing bank. c. If test fails, mark replaced DIMM as ″good″ DIMM. d. If test passes, mark replaced DIMM as ″bad″ DIMM. e. If DIMM tested is ″bad″, remove it and replace it. f. If DIMM tested is ″good″, do not replace it. 2. Repeat steps 1a through 1f with other DIMMs in failing bank until error is fixed. 3. If error is not fixed, replace memory cassette. 201-XXX-Y24 (Multiple DIMM failure in Port 1 Bank 4; see "Memory modules" on page 39) 1. Isolate failing DIMM: a. Replace a DIMM in bank with a ″known good″ DIMM. b. Rerun memory diagnostic for the failing bank. c. If test fails, mark replaced DIMM as ″good″ DIMM. d. If test passes, mark replaced DIMM as ″bad″ DIMM. e. If DIMM tested is ″bad″, remove it and replace it. f. If DIMM tested is ″good″, do not replace it. 2. Repeat steps 1a through 1f with other DIMMs in failing bank until error is fixed. 3. If error is not fixed, replace memory cassette. 201-XXX-Y31 (Multiple DIMM failure in Port 2 Bank 1; see "Memory modules" on page 39) 1. Isolate failing DIMM: a. Replace a DIMM in bank with a ″known good″ DIMM. b. Rerun memory diagnostic for the failing bank. c. If test fails, mark replaced DIMM as ″good″ DIMM. d. If test passes, mark replaced DIMM as ″bad″ DIMM. e. If DIMM tested is ″bad″, remove it and replace it. f. If DIMM tested is ″good″, do not replace it. 2. Repeat steps 1a through 1f with other DIMMs in failing bank until error is fixed. 3. If error is not fixed, replace memory cassette. 201-XXX-Y32 (Multiple DIMM failure in Port 2 Bank 2; see "Memory modules" on page 39) 1. Isolate failing DIMM: a. Replace a DIMM in bank with a ″known good″ DIMM. b. Rerun memory diagnostic for the failing bank. c. If test fails, mark replaced DIMM as ″good″ DIMM. d. If test passes, mark replaced DIMM as ″bad″ DIMM. e. If DIMM tested is ″bad″, remove it and replace it. f. If DIMM tested is ″good″, do not replace it. 2. Repeat steps 1a through 1f with other DIMMs in failing bank until error is fixed. 3. If error is not fixed, replace memory cassette. 102 IBM xSeries 365 Types 8861, 8862: Hardware Maintenance Manual and Troubleshooting Guide

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212

Note:
See
Chapter
7,
“Parts
listing,
Types
8861,
8862,”
on
page
139
to
determine
which
components
are
replaceable
by
the
customer
and
which
components
must
be
replaced
by
an
IBM
field
service
technician.
Error
code/symptom
FRU/action
201-XXX-Y23
(Multiple
DIMM
failure
in
Port
1
Bank
3;
see
“Memory
modules”
on
page
39)
1.
Isolate
failing
DIMM:
a.
Replace
a
DIMM
in
bank
with
a
known
good
DIMM.
b.
Rerun
memory
diagnostic
for
the
failing
bank.
c.
If
test
fails,
mark
replaced
DIMM
as
good
DIMM.
d.
If
test
passes,
mark
replaced
DIMM
as
bad
DIMM.
e.
If
DIMM
tested
is
bad
,
remove
it
and
replace
it.
f.
If
DIMM
tested
is
good
,
do
not
replace
it.
2.
Repeat
steps
1a
through
1f
with
other
DIMMs
in
failing
bank
until
error
is
fixed.
3.
If
error
is
not
fixed,
replace
memory
cassette.
201-XXX-Y24
(Multiple
DIMM
failure
in
Port
1
Bank
4;
see
“Memory
modules”
on
page
39)
1.
Isolate
failing
DIMM:
a.
Replace
a
DIMM
in
bank
with
a
known
good
DIMM.
b.
Rerun
memory
diagnostic
for
the
failing
bank.
c.
If
test
fails,
mark
replaced
DIMM
as
good
DIMM.
d.
If
test
passes,
mark
replaced
DIMM
as
bad
DIMM.
e.
If
DIMM
tested
is
bad
,
remove
it
and
replace
it.
f.
If
DIMM
tested
is
good
,
do
not
replace
it.
2.
Repeat
steps
1a
through
1f
with
other
DIMMs
in
failing
bank
until
error
is
fixed.
3.
If
error
is
not
fixed,
replace
memory
cassette.
201-XXX-Y31
(Multiple
DIMM
failure
in
Port
2
Bank
1;
see
“Memory
modules”
on
page
39)
1.
Isolate
failing
DIMM:
a.
Replace
a
DIMM
in
bank
with
a
known
good
DIMM.
b.
Rerun
memory
diagnostic
for
the
failing
bank.
c.
If
test
fails,
mark
replaced
DIMM
as
good
DIMM.
d.
If
test
passes,
mark
replaced
DIMM
as
bad
DIMM.
e.
If
DIMM
tested
is
bad
,
remove
it
and
replace
it.
f.
If
DIMM
tested
is
good
,
do
not
replace
it.
2.
Repeat
steps
1a
through
1f
with
other
DIMMs
in
failing
bank
until
error
is
fixed.
3.
If
error
is
not
fixed,
replace
memory
cassette.
201-XXX-Y32
(Multiple
DIMM
failure
in
Port
2
Bank
2;
see
“Memory
modules”
on
page
39)
1.
Isolate
failing
DIMM:
a.
Replace
a
DIMM
in
bank
with
a
known
good
DIMM.
b.
Rerun
memory
diagnostic
for
the
failing
bank.
c.
If
test
fails,
mark
replaced
DIMM
as
good
DIMM.
d.
If
test
passes,
mark
replaced
DIMM
as
bad
DIMM.
e.
If
DIMM
tested
is
bad
,
remove
it
and
replace
it.
f.
If
DIMM
tested
is
good
,
do
not
replace
it.
2.
Repeat
steps
1a
through
1f
with
other
DIMMs
in
failing
bank
until
error
is
fixed.
3.
If
error
is
not
fixed,
replace
memory
cassette.
102
IBM
xSeries
365
Types
8861,
8862:
Hardware
Maintenance
Manual
and
Troubleshooting
Guide